External Factor Analysis Summary (EFAS Table) External Factors Weight Rating Weighted Score Comments Opportunities · Electronic Ticketing · Better Security · Social mobility Threats · Inflation · Slow Economic Growth · Unemployment TOTAL SCORES .20 .20 .10 .20 .20 .10 1.00 5.0 4.5 3.9 5.0 4.3 4.0 1.0 .90 .39 1.0 .86 .40 4.55 · Has the highest impact · Has the highest impact · Has a slightly higher impact · Has the highest effect · Has the highest effect · Has a slightly higher effect Internal Factor Analysis Summary (IFAS Table) Internal Factors Weight Rating Weighted Score Comments Strengths · Cost leadership · Fair Treatment of employees · Shortest and cheapest travel time · Ahead of Technology Weaknesses · Court battles · Staff shortage · Lack of first class section · Absence of meal service · Extra duties for flight attendants TOTAL SCORES .20 .15 .05 .10 .20 .20 .15 .05 .05 .05 1.00 5.0 4.5 4.0 5.0 4.3 5.0 4.0 3.5 2.5 3.7 1.0 .68 .20 .50 .86 1.0 .60 .18 .13 .19 3.66 · Distinctive competence · Core competence · Important at present · Important in the future · Most likely · Has higher effects · The likelihood is minimal · Less likely · Likely ...