1. GIOVANNI MUSELLA
34 ,Foxes Piece,
Little Marlow road,
Marlow
Buckinghamshire
England
SL7 1HE
Telephone: +447852898260 (mobile)
Home number :+441628486069
Email: baffone13@hotmail.com
LANGUAGES
Italian – Mother Tongue
English - Fluent
EDUCATION
1994 - 1999 I.P.S.A.A.R FOOD AND BEVERAGE MANAGEMENT SCHOOL, Monterusciello,
Pozzuoli di Napoli (Italy)
1997 Sala and Bar. General knowledge of all aspects of Hotel Service in bar, restaurant and
kitchen.
1999 Diploma in Food and Beverage Management
AWARDS
2010- 2012 Manager of the year
1997 Cocktail Competition – Demonstration of all aspects of cocktail knowledge
EMPLOYMENT
2009- Present Compleat Angler, Macdonald Hotels, Marlow, England – 4 Red Star
F&B (Conference and Banqueting Manager)- In charge of the mainrevenue generating
departmentwithinthe hotel
My job responsibilities are:

2. • Meet and greet conference organisers, brides and their families (prior the weddings), being main
contact for them on the day
• Making rota, rota horizon
• Financial control within the department
• Ensure conferences are set to core standards
• Meet and exceed guest expectations
• Surprise and delight
• Make it Your Business
• Making sure all equipment is in working condition and all team members are trained on how to
use it, store it and able to help the guests in case they having any difficulties with it
• Paying attention to details
• Stock Control and set-up of C&B Bar
• Running private dinners, parties and weddings
• Running team meetings
• Training all our team members
• Assisting GM and Operation Manager
• Attending stairways to success courses and putting into practice
2004 –2009 Compleat Angler, Macdonald Hotels, Marlow, England– 4 Red Star
Assistant Conference and Banqueting Manager – Second in charge of the busiest and main revenue
generating department within the hotel. Responsible for the day to day running of the department,
including the setting and maintaining of standards, cost management and ensuring that guest
expectations are met all of the time.
2003 – 2004 Compleat Angler, Macdonald Hotels, Marlow, England– 4 Red Star
Bar and Brassiere Assistant Manager - Second in charge, responsible for assisting in the day to day
running of the busy Bar, Brassiere and Lawn Bar. This included all aspects of bar service, including a
large cocktail menu, table service within the bar and food and beverage service in the extremely busy
Lawn Bar during the summer months.
2002 – 2003 Bath Spa, Macdonald Hotels, Bath, England– 5 Star
Restaurant Supervisor – Silver service waiter within a busy fine dining restaurant in one of Baths top
hotels. Responsible for my section within the restaurant and ensuring that all guest expectations are met.
2000 – 2002 Compleat Angler, Macdonald Hotels, Marlow, England – 4 Red Star
Food & Beverage Bar Assistant – service of drinks in the bar and lounges.
1997 – 2000 Grand Hotel Miramonti Majestic, Cortinia D’ampezzo, Italy-5 Star
Chef de Rang – Silver service including Flambé. Responsible for ensuring that 5 star service was
maintained at all times within my section.
PROFESSIONAL SKILLS

3. My professional training and qualifications include the following:
Duty Manager
Health and Safety
Food Hygiene
Leading and Developing Team
Train the trainer
Time Management
Appraisal Skills
Champagne knowledge and service
Cocktail making and service
Cigar service
Brandy knowledge and service
Wine service
PERSONAL SKILLS AND INTERESTS
Team player
Shows initiative
Motivational
Honest & trustworthy
Enthusiastic and quick learner
Eager to learn knew skills
Interests: Music, Cinema, Reading, Travel, Running
REFERENCES
Available on request