Crocodile is a men's fashion brand established in 1947 in Shanghai with a vision to be a market leader. It has expanded to 13 countries but lacks a niche product and brand significance. A new marketing strategy is proposed using the 7Ps framework, focusing on improving the physical store environment, employee training, and launching a promotional campaign with different stages including advertising, social media, and sponsoring fashion shows. Financial forecasts are included to analyze the strategy's revenue impact.
1. Crocodile
History
• Established in 1947
• Pioneer in Men’s Fashion
• Business has expanded to 13 countries
• Headquarters located at Shanghai
Vision
• To be the Market Leader in Fashion Industry
2. Macro Environment
• Political
• Economic
• Socio Cultural
• Technology
• Demographic
Micro Environment
• Competitors
• Customers
3. Internal Analysis
• No Niche Product
• Brand not Significant
• Revamped failed to create awareness
• Capital Assets
• Employees
• Material & Machines
5. Marketing Strategies (7Ps)
Physical
Evidence
• Dressing rooms
• Decals states “I
LOVE CROCODILE”
• Waiting area
People
• Increase Employee
Training
• Improve Quality of
Service
Process
• Customer Service Process
• Warm Greetings
• Approach, Listen
• Meet Customer Expectation
• Thank You & Goodbye
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Editor's Notes
Joanne: can help insert pic for Packaging and Pic for Flagship Store. I have added extra pointer for Price.
Flow: People, Process, Physical Evidence (please help to insert pics for Dressing room and Waiting area).*Extra Pointers added for Process.