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Crocodile
History
• Established in 1947
• Pioneer in Men’s Fashion
• Business has expanded to 13 countries
• Headquarters located at Shanghai
Vision
• To be the Market Leader in Fashion Industry
Macro Environment
• Political
• Economic
• Socio Cultural
• Technology
• Demographic
Micro Environment
• Competitors
• Customers
Internal Analysis
• No Niche Product
• Brand not Significant
• Revamped failed to create awareness
• Capital Assets
• Employees
• Material & Machines
Marketing Strategies (7Ps)
Products
• Competitors
• Packaging
Price
• Exchange Policy
• Extend to 30 Days
Place
• Flagship Store in Ngee Ann City
Marketing Strategies (7Ps)
Physical
Evidence
• Dressing rooms
• Decals states “I
LOVE CROCODILE”
• Waiting area
People
• Increase Employee
Training
• Improve Quality of
Service
Process
• Customer Service Process
• Warm Greetings
• Approach, Listen
• Meet Customer Expectation
• Thank You & Goodbye
Promotion
IMC Model
Crocodile Party Bus
Brand Ambassador
New Tag Line
“Once Bitten, You’re Hooked!”
QR Quotes/Loyalty Programme
New Tab
Stage 1:
Advertising
Stage 2: Conversation
Facebook
Stage 3: Experimental
• Fashion Show/Event Sponsorship
• Different Theme of the month
Stage 4: Personal
• 40% discount
• Complimentary Services
• Bank Tie Up
• Freebies
• E-commerce / Virtual Wardrobe
Financial Analysis
Revenue Forecast
Time Chart
References
Asia Travel Info.com. 2012. Singapore Economy Overview. Viewed on 10 March 2013.
http://www.asiatravelinfo.com/singapore/overview.asp
Bengtsson, Maria; Kok, Soren. 1999. The Journal of Busines & Industrial Marketing 14.3. Cooperation and
Competition in relationships between competitors in business networks. United Kingdom
Bloomberg Viewed on 09 March 2013 http://www.bloomberg.com/personal-finance/consumer-spending/
British Council. 2013. Viewed on 14 March 2013. http://www.britishcouncil.org.sg/en
Berkman Harold W, Gilson Christopher C. 1987. Advertising, Concept and Strategies. Random House New York.
Carmelita Miki Kwek. 2011. Jakata Globe: Singapore has the Highest Rate of Internet Usage in Southeast Asia.
Viewed on 10 March 2013.
http://www.thejakartaglobe.com/tech/singapore-has-the-highest-rate-of-internet-usage-in-southeast-asia/452152
Crocodile International Pte Ltd. 2012. The Brand and Heritage. http://www.crocodileinternational.com/heritage/index.html
Hollois Thomases. 2009. Twitter Marketing An Hour A Day. John Wiley & Sons
How to Use Twitter for Marketing. 2013. Viewed on 07 March 2013.
http://www.squidoo.com/how-to-use-twitter-for-marketing
James G.H. 1989. Group and Organization Studies. Harlow : Prentice Hall John Wiley & Sons Australia, Limited, 2012.
Jean M. Phillips & Stanley M. Gully, (2012) “Organizational Behavior: Tools for Success”, Cengage Learning, United States of America
Leon Hill. 2012. The State of Social Media In Singapore. RockPublicity.com - Social Media Consulting
Nielsen. 2011. Singaporeans Can’t Get Enough of Media: Nielsen. Viewed on 10 March 2013. http://www.sg.nielsen.com/site/NewsReleaseJuly112011.shtml
Robert Johnston, 1995, The Determinants of Service Quality. 6th Ed. MCB UP Ltd.
Statistics of Population Age Pyramid. 2013. Viewed on 06 March 2013
http://www.singstat.gov.sg/stats/charts/popn-area.html
SIM Professional Development Courses. 2013. Viewed on 14 March 2013. http://pd.sim.edu.sg/sim/pro/course/?cid=5&cat=2
Stone, Raymond J. 2006. Managing Human Resources, 1st Edition. Australia: John Wiley and Sons.
The Times 100 Business case studies. 2013. A Ben Sherman case study – Using the marketing mix in fashion industry. Viewed on 09 March 2013.
http://businesscasestudies.co.uk/ben-sherman/using-the-marketing-mix-in-the-fashion-industry/introduction.html#axzz2NjJceWsS
Zynia L. Rionda, MPA, Victoria Baird, MBA, Christina Kramer, MBA, David Wofford Ms. 2002. What is Corporate Responsibility. http://pdf.usaid.gov/pdf_docs/Pnada498.pdf
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Marketing presentation

  • 1. Crocodile History • Established in 1947 • Pioneer in Men’s Fashion • Business has expanded to 13 countries • Headquarters located at Shanghai Vision • To be the Market Leader in Fashion Industry
  • 2. Macro Environment • Political • Economic • Socio Cultural • Technology • Demographic Micro Environment • Competitors • Customers
  • 3. Internal Analysis • No Niche Product • Brand not Significant • Revamped failed to create awareness • Capital Assets • Employees • Material & Machines
  • 4. Marketing Strategies (7Ps) Products • Competitors • Packaging Price • Exchange Policy • Extend to 30 Days Place • Flagship Store in Ngee Ann City
  • 5. Marketing Strategies (7Ps) Physical Evidence • Dressing rooms • Decals states “I LOVE CROCODILE” • Waiting area People • Increase Employee Training • Improve Quality of Service Process • Customer Service Process • Warm Greetings • Approach, Listen • Meet Customer Expectation • Thank You & Goodbye
  • 7. Crocodile Party Bus Brand Ambassador New Tag Line “Once Bitten, You’re Hooked!” QR Quotes/Loyalty Programme New Tab Stage 1: Advertising
  • 9. Stage 3: Experimental • Fashion Show/Event Sponsorship • Different Theme of the month
  • 10. Stage 4: Personal • 40% discount • Complimentary Services • Bank Tie Up • Freebies • E-commerce / Virtual Wardrobe
  • 14. References Asia Travel Info.com. 2012. Singapore Economy Overview. Viewed on 10 March 2013. http://www.asiatravelinfo.com/singapore/overview.asp Bengtsson, Maria; Kok, Soren. 1999. The Journal of Busines & Industrial Marketing 14.3. Cooperation and Competition in relationships between competitors in business networks. United Kingdom Bloomberg Viewed on 09 March 2013 http://www.bloomberg.com/personal-finance/consumer-spending/ British Council. 2013. Viewed on 14 March 2013. http://www.britishcouncil.org.sg/en Berkman Harold W, Gilson Christopher C. 1987. Advertising, Concept and Strategies. Random House New York. Carmelita Miki Kwek. 2011. Jakata Globe: Singapore has the Highest Rate of Internet Usage in Southeast Asia. Viewed on 10 March 2013. http://www.thejakartaglobe.com/tech/singapore-has-the-highest-rate-of-internet-usage-in-southeast-asia/452152 Crocodile International Pte Ltd. 2012. The Brand and Heritage. http://www.crocodileinternational.com/heritage/index.html Hollois Thomases. 2009. Twitter Marketing An Hour A Day. John Wiley & Sons How to Use Twitter for Marketing. 2013. Viewed on 07 March 2013. http://www.squidoo.com/how-to-use-twitter-for-marketing James G.H. 1989. Group and Organization Studies. Harlow : Prentice Hall John Wiley & Sons Australia, Limited, 2012. Jean M. Phillips & Stanley M. Gully, (2012) “Organizational Behavior: Tools for Success”, Cengage Learning, United States of America Leon Hill. 2012. The State of Social Media In Singapore. RockPublicity.com - Social Media Consulting Nielsen. 2011. Singaporeans Can’t Get Enough of Media: Nielsen. Viewed on 10 March 2013. http://www.sg.nielsen.com/site/NewsReleaseJuly112011.shtml Robert Johnston, 1995, The Determinants of Service Quality. 6th Ed. MCB UP Ltd. Statistics of Population Age Pyramid. 2013. Viewed on 06 March 2013 http://www.singstat.gov.sg/stats/charts/popn-area.html SIM Professional Development Courses. 2013. Viewed on 14 March 2013. http://pd.sim.edu.sg/sim/pro/course/?cid=5&cat=2 Stone, Raymond J. 2006. Managing Human Resources, 1st Edition. Australia: John Wiley and Sons. The Times 100 Business case studies. 2013. A Ben Sherman case study – Using the marketing mix in fashion industry. Viewed on 09 March 2013. http://businesscasestudies.co.uk/ben-sherman/using-the-marketing-mix-in-the-fashion-industry/introduction.html#axzz2NjJceWsS Zynia L. Rionda, MPA, Victoria Baird, MBA, Christina Kramer, MBA, David Wofford Ms. 2002. What is Corporate Responsibility. http://pdf.usaid.gov/pdf_docs/Pnada498.pdf

Editor's Notes

  1. Joanne: can help insert pic for Packaging and Pic for Flagship Store. I have added extra pointer for Price.
  2. Flow: People, Process, Physical Evidence (please help to insert pics for Dressing room and Waiting area).*Extra Pointers added for Process.
  3. Do some introduction on why we use IMC model.