A manifest on 0 bugs policy

1. 0 BUGS POLICY
(& what does Pablo Picasso has to do with all of that)
GAL ZELLERMAYER

2. GAL ZELLERMAYER
gal.zellermayer@gmail.com
@g_zelly
R&D MANAGER @ VMWARE

3. twitter

4. HOW MANY BUGS
DO YOU HAVE?

5. WIIFM
WHAT’S IN IT FOR ME?

6. SO WHAT IS
0 BUGS POLICY?

9. DONE IS DONE IS DONE

10. IN THE PRODUCT
BACKLOG
IN THE HARDENING
BUG COURT – FIX OR
DEFER
DEDICATED SPRINTS
OTHER METHODS FOR TRIAGING BUGS

11. IN THE PRODUCT
BACKLOG
IN THE HARDENING
BUG COURT – FIX OR
DEFER
DEDICATED SPRINTS
OTHER METHODS FOR TRIAGING BUGS

12. Sprint X
Bug id 47654232 – discover Tomcat 6.2 on a RedHat 7.2 doesn’t work
As a user I would like to see the top process running in the machine
Bug Id 8913228 – Clicking on help when using Safari leads to 404 page
As a user I would like to stop an application remotely from the UI
As a user I would like to search a specific application
As a user I would like to start an application remotely from the UI
Preplanning Sprint X

13. Sprint X
Bug id 47654232 – discover Tomcat 6.2 on a RedHat 7.2 doesn’t work
As a user I would like to see the top process running in the machine
Bug Id 8913228 – Clicking on help when using Safari leads to 404 page
As a user I would like to stop an application remotely from the UI
As a user I would like to search a specific application
As a user I would like to start an application remotely from the UI
Planning Sprint X

14. Sprint X
Bug id 47654232 – discovering tomcat 6.2 on a RedHat 7.2 sometimes does not
work
As a user I would like to see the top process running in the machine
As a user I would like to stop an application remotely from the UI
Bug Id 8913228 – Clicking on the help button when using Safari sometimes lead to
a 404 error page
As a user I would like to search a specific application
As a user I would like to start an application remotely from the UI
Planning Sprint X

15. Sprint X
As a user I would like to see the top process running in the machine
As a user I would like to search a specific application
As a user I would like to stop an application remotely from the UI
Bug Id 8913228 – Clicking on help when using Safari leads to 404 page
As a user I would like to start an application remotely from the UI
Bug id 47654232 – discover Tomcat 6.2 on RedHat 7.2 doesn’t work
Planning Sprint X

16. Sprint Y
As a user I would like to start an application remotely from the UI
As a user I would like some cool new feature 1
As a user I would like some cool new feature 2
Bug Id 8913228 – Clicking on help when using Safari leads to 404 page
Bug id 47654232 – discover Tomcat 6.2 on RedHat 7.2 doesn’t work
Bug id 65383939 – I’m not cool as a new feature
Planning Sprint Y

17. IN THE PRODUCT
BACKLOG
IN THE HARDENING
BUG COURT – FIX OR
DEFER
DEDICATED SPRINTS
OTHER METHODS FOR TRIAGING BUGS

18. IN THE PRODUCT
BACKLOG
IN THE HARDENING
BUG COURT – FIX OR
DEFER
DEDICATED SPRINTS
OTHER METHODS FOR TRIAGING BUGS

19. BUG COURT
PRODUCT
OWNER
ARCHITECT
DEV MANAGER
QA MANAGER

20. YOU WILL
(PROBABLY) NEVER
FIX A DEFERRED BUG

21. MORE EFFORT OVER TIME
Environment gone
People left
Code changes

22. PRIORITY WILL DROP OVER TIME
Customer changes
Other features
More bugs

23. YOU WILL
(PROBABLY) NEVER
FIX A DEFERRED BUG

26. “Only put off until tomorrow
what you are willing to die
having left undone”
Pablo Picasso

27. IN THE PRODUCT
BACKLOG
IN THE HARDENING
BUG COURT – FIX OR
DEFER
DEDICATED SPRINTS
OTHER METHODS FOR TRIAGING BUGS

28. IN THE PRODUCT
BACKLOG
IN THE HARDENING
BUG COURT – FIX OR
DEFER
DEDICATED SPRINTS
OTHER METHODS FOR TRIAGING BUGS

29. 0 BUGS POLICY
THE ONLY WAY
TO GO

30. 0 BUGS POLICY
THE BEST WAY
TO GO

31. CULTURE
SHIFT

32. “INDIVIDUALS AND INTERACTIONS
OVER
PROCESS AND TOOLS”
FROM THE AGILE MANIFESTO

33. THE FEAR FACTOR

34. HOWTO START?

36. twitter

37. Extending the Idea
• “JOEL ON SOFTWARE” ON
SOFTWARE INVENTORIES
• 0 MAILS INBOX

38. gal.zellermayer@gmail.com
http://galzellermayer.blogspot.com/
@g_zelly

39. CREDITS
 PHOTOS
 PICASSO PAINT
 Les chevaliers de la table ronde
 VW BUG AUTOS
 LONG ROAD TO THE SUNSET
 PAINTED PICASSO
 PICASSO WITH HAND ON HEAD
 ANGRY TIGERS
 A DOLL FIXING CABLES
 CLOSE DOOR
 BLUE BUG
 ZERG RUSH
 ICONS (THE NOUN PROJECT)
 Bug Catcher By Krisada
 List By Charlérik Lemieux, CA
 Gavel By Adam Zubin, MV
 Runner By Cagri Yurtbasi, TR
 Tools By Magicon, HU