4. Role of HR as Strategic Business Partner
Operational goals achieve strategic goals
HR plays both operational and Strategic Roles
GM works side by side with BODs.
Example: Workforce planning, succession planning, guidelines on
monthly or quarterly basis for line managers to act towards
achievement of the strategic goal, HR policy guidelines, etc.
6. Industrial Relations & Unions
Company policies, procedures and code of conduct for employee satisfaction in
accordance with Govt. laws.
Separation Process
A policy that documents Separation process. Resignation signed 1 month prior to leaving. Info
circulated in all support dept.
Exit interviews for improvement purpose.
Employee turnover is in single digit.
Reasons why employee leave:
65-75% - getting jobs abroad.
15% females - marriages or children.
5-10% - industry is not considered Halal
Laid off only in extreme cases.
7. Recruitment and Selection
Maintain limited workforce
Keep data for future predictions and filling the gap.
Forecasting is done on annual basis
The recruitment process?
Welcome session 1 month probation period. (interview with CEO for Exec. positions.)
Who? (Internally or Externally?) Externally how?
8. Succession & Career Planning
Create pool of deserving candidates within the organization.
Employee goals are aligned with strategic goals
Every employee can discuss ideas or reservation with line manager or HR.
Customized training help employee in the long run.
Create a healthy and conducive environment between the employee
and employer
Best performing employees are always appraised and counseled for
better future plans on individual basis.
9. Performance Management
Rely on bell curve method of performance appraisal
Appraisal on annual basis.
Employee self-appraisal to make sure Supervisors and employees are on the same page.
Training & Development
Budget varies from time to time.
Performance appraisal helps measure the need for training and development.
Most budget is spent on employee with high potential for job enrichment and
enlargement and promotions etc.
10. HR Own Rating Standard
Strategic goals depend on success of HR dept operational goals.
Advantage of being a HR business partner.
HR makes sure that everything runs smoothly.
11. FINDINGS & OBSERVATIONS:
Background research
Field Visit
HRM varies from industry to industry
Internal Environment
Informative Experience
