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The Metamorphosis of the
Records Manager
Frans Smit
Municipality of Almere
The Netherlands
What about us in the 21st century?
• New outlook on Government
• The Network Society
• Mobile, Cloud, Big Data
• Supply Chains
Some things help to understand
• Information Management
• Architecture (enterprise, information, application)
• Total Quality Management
• Maturity Levels
• Information Governance
• The Records Continuum
Strategy
Structure
Operations
Business Information
Communication
Technology
THE AMSTERDAM 9-SQUARE MODEL FOR INFORMATION MANAGEMENT
Almere
Local examples
• Information Architecture (2010 -)
• Information Governance program (2012- )
• Big Data project
Governance Program
• Main products:
• Information surveys
• Procedures and guidelines
• Trained staff
• Main goals:
• Raising Awareness and Leadership
• Gaining transparency
• Character:
• Multidisciplinary
• Risk-oriented
Who are involved?
• CIO, CEO, CCO
• Managers
• Risk managers
• Information managers
• Records Managers
• Controllers
• Business Process consultants
• Information Architects
• ICT staff
• Training staff
• Working staff in business processes
Organizational development ?
Big Data
in Almere
The underlying trends
Reflections on present and future
• The crisis of information
• Information Theory and Information Philosophy
• Mutations in Culture
• Crisis and stability
• Murmuration
• Divergent Thinking
• New Combinations
The Crisis of Information
• Records can consist of everything
and can be everywhere
• No general definition, concept and
perspective of information
• Information: the Fourth Revolution
(Luciano Floridi)
Information Theory + Semantics =
Information Philosophy
• Charles Babbage and Lady Byron
• Alan Turing and Claude Shannon
• Luciano Floridi
• General Philosophy of Information
• Informational outlook on life
• Information Ethics
Alessandro Baricco and the New Landscape
• Surfing new landscapes
• Destroying all traditional borders of culture, of
professions
• WHY is not important anymore
• Connection and correlation are important
• No transformation but mutation
… identities dissolve and merge …
• Everybody will be a records
manager?
• Everybody will be an archivist?
• Nobody will be THE records
manager anymore!
• Nobody will be THE archivist
anymore!
Maybe we are here
“Us and Them” might become …
• Records Quality Manager
• Records Architect
• Records Controller
• Records Auditor
• Records Security Officer
• Records Privacy Officer
• Etcetera ….
• Thank you for your attention!
• Frans Smit,
• info@fpsmit.nl
• http://www.ica.org/14927/speakers/frans-smit.html
• Linkedin: fpsmit
Thank you to our
Program Education Session Sponsor

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The Metamorphosis of the Records Manager ARMA mrt 2014

  • 1. The Metamorphosis of the Records Manager Frans Smit Municipality of Almere The Netherlands
  • 2.
  • 3. What about us in the 21st century? • New outlook on Government • The Network Society • Mobile, Cloud, Big Data • Supply Chains
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Some things help to understand • Information Management • Architecture (enterprise, information, application) • Total Quality Management • Maturity Levels • Information Governance • The Records Continuum
  • 10.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 18. Local examples • Information Architecture (2010 -) • Information Governance program (2012- ) • Big Data project
  • 19.
  • 20.
  • 21. Governance Program • Main products: • Information surveys • Procedures and guidelines • Trained staff • Main goals: • Raising Awareness and Leadership • Gaining transparency • Character: • Multidisciplinary • Risk-oriented
  • 22. Who are involved? • CIO, CEO, CCO • Managers • Risk managers • Information managers • Records Managers • Controllers • Business Process consultants • Information Architects • ICT staff • Training staff • Working staff in business processes
  • 26. Reflections on present and future • The crisis of information • Information Theory and Information Philosophy • Mutations in Culture • Crisis and stability • Murmuration • Divergent Thinking • New Combinations
  • 27. The Crisis of Information • Records can consist of everything and can be everywhere • No general definition, concept and perspective of information • Information: the Fourth Revolution (Luciano Floridi)
  • 28. Information Theory + Semantics = Information Philosophy • Charles Babbage and Lady Byron • Alan Turing and Claude Shannon • Luciano Floridi • General Philosophy of Information • Informational outlook on life • Information Ethics
  • 29. Alessandro Baricco and the New Landscape • Surfing new landscapes • Destroying all traditional borders of culture, of professions • WHY is not important anymore • Connection and correlation are important • No transformation but mutation
  • 30.
  • 31. … identities dissolve and merge … • Everybody will be a records manager? • Everybody will be an archivist? • Nobody will be THE records manager anymore! • Nobody will be THE archivist anymore!
  • 32. Maybe we are here
  • 33.
  • 34.
  • 35. “Us and Them” might become … • Records Quality Manager • Records Architect • Records Controller • Records Auditor • Records Security Officer • Records Privacy Officer • Etcetera ….
  • 36. • Thank you for your attention! • Frans Smit, • info@fpsmit.nl • http://www.ica.org/14927/speakers/frans-smit.html • Linkedin: fpsmit
  • 37. Thank you to our Program Education Session Sponsor