The document discusses how the role of records managers is changing in the 21st century due to trends like new government outlooks, the network society, mobile technologies, and big data. It presents a model for information management and gives examples from the municipality of Almere, including their information architecture program and big data project. The document reflects on how the "crisis of information" may dissolve traditional roles and identities, with records managers taking on more specialized roles in the future to address issues like records quality, architecture, auditing, security, and privacy.
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The Metamorphosis of the Records Manager ARMA mrt 2014
1. The Metamorphosis of the
Records Manager
Frans Smit
Municipality of Almere
The Netherlands
2.
3. What about us in the 21st century?
• New outlook on Government
• The Network Society
• Mobile, Cloud, Big Data
• Supply Chains
4.
5.
6.
7.
8.
9. Some things help to understand
• Information Management
• Architecture (enterprise, information, application)
• Total Quality Management
• Maturity Levels
• Information Governance
• The Records Continuum
21. Governance Program
• Main products:
• Information surveys
• Procedures and guidelines
• Trained staff
• Main goals:
• Raising Awareness and Leadership
• Gaining transparency
• Character:
• Multidisciplinary
• Risk-oriented
22. Who are involved?
• CIO, CEO, CCO
• Managers
• Risk managers
• Information managers
• Records Managers
• Controllers
• Business Process consultants
• Information Architects
• ICT staff
• Training staff
• Working staff in business processes
26. Reflections on present and future
• The crisis of information
• Information Theory and Information Philosophy
• Mutations in Culture
• Crisis and stability
• Murmuration
• Divergent Thinking
• New Combinations
27. The Crisis of Information
• Records can consist of everything
and can be everywhere
• No general definition, concept and
perspective of information
• Information: the Fourth Revolution
(Luciano Floridi)
28. Information Theory + Semantics =
Information Philosophy
• Charles Babbage and Lady Byron
• Alan Turing and Claude Shannon
• Luciano Floridi
• General Philosophy of Information
• Informational outlook on life
• Information Ethics
29. Alessandro Baricco and the New Landscape
• Surfing new landscapes
• Destroying all traditional borders of culture, of
professions
• WHY is not important anymore
• Connection and correlation are important
• No transformation but mutation
30.
31. … identities dissolve and merge …
• Everybody will be a records
manager?
• Everybody will be an archivist?
• Nobody will be THE records
manager anymore!
• Nobody will be THE archivist
anymore!
35. “Us and Them” might become …
• Records Quality Manager
• Records Architect
• Records Controller
• Records Auditor
• Records Security Officer
• Records Privacy Officer
• Etcetera ….
36. • Thank you for your attention!
• Frans Smit,
• info@fpsmit.nl
• http://www.ica.org/14927/speakers/frans-smit.html
• Linkedin: fpsmit
37. Thank you to our
Program Education Session Sponsor