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AdminStudio Oklahoma City Success Story
1. Success Story:
The City of
Oklahoma City
“We wouldn’t be nearly so far in our
Windows 7 rollout or application
virtualization efforts without AdminStudio,”
said Noakes. “And management has noticed.
We’ve gotten great comments on our
Customer Profile: The City of Oklahoma City is a local government organization cost-cutting creativity and improved
providing essential services such as public safety, police and fire to a population of more than a application packaging turnaround times.”
half million people.
Challenge: The City of Oklahoma City’s IT department needed to quickly and effectively Shamra Noakes
migrate applications to Microsoft ® Windows 7 and implement Microsoft Application Client Infrastructure Manager
Virtualization (App-V™). The City of Oklahoma City
Solution: The City of Oklahoma City chose AdminStudio to automate application readiness
for application migrations.
Benefits: Saved time and reduced costs to prepare applications for migration. Packaging
time was cut from 50 man hours to two – more than a 95% reduction in man hours per
application. This translates roughly to $1,300 savings in staff time for each application, and
$97,000 for their entire Windows 7 Migration. AdminStudio also automated the process to
convert applications to the App-V format.
Microsoft’s Windows 7™ operating system The traditional process of application
or application virtualization. The challenge packaging entails six essential steps:
for governments and organizations alike,
In these difficult economic times, however, is mustering the necessary 1. Identifying the media
organizations across the board are finding resources to cost effectively migrate to these 2. Repackaging/Conversion
they have to do more with less – less technologies – or to put it more succinctly, 3. Editing
people, time and resources. State and how to get there from here? 4. Conflict Analysis
local governments – dependent upon 5. Testing
dwindling tax bases to fund operations – Undertaking Windows 7 Migration 6. Deployment
are in an even more precarious position as The challenge was daunting. The
they are faced with a declining ability to city has more than 3,000 desktops Noakes says manually packaging the
deliver essential government services. running approximately 75 IT-supported City’s applications for the Windows
applications. According to the City’s client migration would have overrun her
The City of Oklahoma City, with a infrastructure manager, Shamra Noakes, team’s resources. “One of the goals for
population of more than a half million in order to take advantage of Windows 7 our Windows 7 rollout was to make it
people, is no exception. With more than and Microsoft Application Virtualization™ transparent and seamless to the user, using
4,000 employees, its IT department of (App-V), for each application IT would as few IT resources as possible.”
about 80 employees has seen significant have had to undertake a significant effort
cuts over the past two years, and they to analyze, package and deliver the However, in actuality the process
must make due managing the IT resources application to the users’ desktops – a was laborious, and involved creating
of such diverse and essential services as highly manual process. “We had lot of transforms, or “fixing”, the application,
public safety, police and fire, wired and personnel cuts last year, so we no longer testing, editing and final packaging. “We
wireless networks and more. have resources to send people out to knew we were going to have to package
troubleshoot machines. We needed a way the applications – but we didn’t have the
Of course, significant productivity to be able to switch out a machine and manpower to do it all manually.
and efficiency benefits can come from have users up and running within an hour
leveraging the latest technologies, such as or two.” >> Continue
2. All told, the whole process could take us lets me open up and view other of our long-term infrastructure, and lets
two to three weeks per application.” With MSI’s to help me determine how the us turn around application requests right
75 applications to package, that would application is installed, so I can plan when they come in the door without
have commandeered all the resources for or troubleshoot the installation or wasting weeks and months to make sure
her lean-to-the bone, two-person staff for uninstallation of applications.” everything’s going to work right. With
the foreseeable future. this tool in place, we’ve moved from a
Other features also helped the IT team reactive, project oriented approach, to a
“We want to get Windows 7 rolled out by streamline the packaging process by proactive holistic approach resulting in
April of next year, which would have been letting them quickly migrate software to continuous application readiness.
unfeasible. Honestly, we needed a tool MSI, edit for package customization,
that would do it for us automatically.” do conflict testing and resolution, and Simplifying Application Virtualization
automatically correct package validation Like many organizations, City of
Automating Application Packaging and QA issues. “AdminStudio comes Oklahoma City sees application
Delivers ROI along and it has the Microsoft® Windows virtualization as a way to lower
Like so many other IT Departments facing Installer® [MSI editor],” said Noakes. computing and application management
can’t-miss deadlines with fewer resources, “So now we pop the MSI editor in and costs and become more nimble. However,
Noakes’ team needed an automated follow the prompts. Within 30 minutes preparing and converting applications for
solution to centrally prepare and deploy we have the transform file that you can virtualization can be a daunting task in
applications in a reliable, consistent package with Microsoft System Center and of itself.
way. A quick Google® search turned up Configuration Manager – and you’re
AdminStudio™ from Flexera Software done. It also lets you edit the table to make The City of Oklahoma City, like many
as one of the leading application a silent install without having to go back in organizations, thought their Windows
readiness solutions on the market. Noakes and try this command or that one, like we 7 migration project would be a good
liked what she saw and scheduled a used to. AdminStudio does it all for you. catalyst to jumpstart their application
meeting with a sales representative. It’s like having an additional headcount virtualization efforts. However, they
“AdminStudio did everything we needed – that does nothing but application soon discovered the significant time
it integrated with Microsoft® System Center packaging – cheaply.” and costs associated with manual
Configuration Manager® and converts application virtualization projects.
to App-V, which was nice because that’s Noakes says that with AdminStudio’s “Before AdminStudio, once we’d have
our infrastructure. We bought it within help, her two-person team is well ahead an application packaged and get all
a week.” Noakes and her team took of the department’s scheduled Windows the commands to work properly, we’d
advantage of an available training course 7 migration targets. But perhaps most have to go back in and do manual
to become immediately productive. impressive is the time and cost-savings sequencing to see if it would even work
they’ve achieved since implementing the with App-V,” recalled Noakes. “It would
AdminStudio’s ability to run automated product. “We installed AdminStudio and take an additional three weeks to a month
tests on MSIs, identify Windows 7-related started using it right away. It used to take of someone’s time just to determine if
problems, and fix errors automatically, us about 50 man hours to package and an application was App-V-compatible.”
was key in helping Noakes’ team package ready an application. Now it takes about Noakes pointed out that because only
the City’s applications for Windows 7. two -- more than a 95% reduction in man about 60 percent of the City’s applications
The system’s ability to Test for Windows hours per application. This translates could be virtualized, a significant amount
7 Compatibility was also important for roughly to $1,300 savings in staff time for of staff time was wasted doing manual
streamlining the process, “We ran this on just one application, and $97,000 for our analysis on applications that, it might turn
several of our applications that would not whole Windows 7 Migration!” out, could not even be packaged
even install on Windows 7 and the auto- for App-V.
resolve fixed most of these issues with the Of course, Noakes points out that
click of a button.” AdminStudio delivers value beyond large AdminStudio’s ability to automate
projects like Windows 7 migration – but conversion to the App-V format, therefore,
The team was also impressed by also helps contain costs for their day- presented compelling additional value.
AdminStudio’s ability to create Response to-day application packaging needs. “The system compressed both Windows 7
Transforms. “It makes it easy to push “We get called upon to repackage one packaging and application virtualization
out applications that require non- to two applications per month – and we into a single, automated process,”
standard installations through our SCCM use AdminStudio for all our repackaging said Noakes. “
environment. I also like that the product is needs. That amounts to about $2,600
integrated with the InstallShield editor. This per month in ongoing savings. It’s part >> Continue