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Success Story:
The City of
Oklahoma City
                                                                                                       “We wouldn’t be nearly so far in our
                                                                                                       Windows 7 rollout or application
                                                                                                       virtualization efforts without AdminStudio,”
                                                                                                       said Noakes. “And management has noticed.
                                                                                                       We’ve gotten great comments on our

Customer Profile: The City of Oklahoma City is a local government organization                         cost-cutting creativity and improved

providing essential services such as public safety, police and fire to a population of more than a     application packaging turnaround times.”
half million people.

Challenge: The City of Oklahoma City’s IT department needed to quickly and effectively                                                 Shamra Noakes
migrate applications to Microsoft ® Windows 7 and implement Microsoft Application                                       Client Infrastructure Manager
Virtualization (App-V™).                                                                                                   The City of Oklahoma City

Solution: The City of Oklahoma City chose AdminStudio to automate application readiness
for application migrations.

Benefits: Saved time and reduced costs to prepare applications for migration. Packaging
time was cut from 50 man hours to two – more than a 95% reduction in man hours per
application. This translates roughly to $1,300 savings in staff time for each application, and
$97,000 for their entire Windows 7 Migration. AdminStudio also automated the process to
convert applications to the App-V format.


                                                      Microsoft’s Windows 7™ operating system            The traditional process of application
                                                      or application virtualization. The challenge       packaging entails six essential steps:
                                                      for governments and organizations alike,
In these difficult economic times,                    however, is mustering the necessary                   1.   Identifying the media
organizations across the board are finding            resources to cost effectively migrate to these        2.   Repackaging/Conversion
they have to do more with less – less                 technologies – or to put it more succinctly,          3.   Editing
people, time and resources. State and                 how to get there from here?                           4.   Conflict Analysis
local governments – dependent upon                                                                          5.   Testing
dwindling tax bases to fund operations –              Undertaking Windows 7 Migration                       6.   Deployment
are in an even more precarious position as            The challenge was daunting. The
they are faced with a declining ability to            city has more than 3,000 desktops                  Noakes says manually packaging the
deliver essential government services.                running approximately 75 IT-supported              City’s applications for the Windows
                                                      applications. According to the City’s client       migration would have overrun her
The City of Oklahoma City, with a                     infrastructure manager, Shamra Noakes,             team’s resources. “One of the goals for
population of more than a half million                in order to take advantage of Windows 7            our Windows 7 rollout was to make it
people, is no exception. With more than               and Microsoft Application Virtualization™          transparent and seamless to the user, using
4,000 employees, its IT department of                 (App-V), for each application IT would             as few IT resources as possible.”
about 80 employees has seen significant               have had to undertake a significant effort
cuts over the past two years, and they                to analyze, package and deliver the                However, in actuality the process
must make due managing the IT resources               application to the users’ desktops – a             was laborious, and involved creating
of such diverse and essential services as             highly manual process. “We had lot of              transforms, or “fixing”, the application,
public safety, police and fire, wired and             personnel cuts last year, so we no longer          testing, editing and final packaging. “We
wireless networks and more.                           have resources to send people out to               knew we were going to have to package
                                                      troubleshoot machines. We needed a way             the applications – but we didn’t have the
Of course, significant productivity                   to be able to switch out a machine and             manpower to do it all manually.
and efficiency benefits can come from                 have users up and running within an hour
leveraging the latest technologies, such as           or two.”                                                                          >> Continue
All told, the whole process could take us        lets me open up and view other                  of our long-term infrastructure, and lets
two to three weeks per application.” With        MSI’s to help me determine how the              us turn around application requests right
75 applications to package, that would           application is installed, so I can plan         when they come in the door without
have commandeered all the resources for          or troubleshoot the installation or             wasting weeks and months to make sure
her lean-to-the bone, two-person staff for       uninstallation of applications.”                everything’s going to work right. With
the foreseeable future.                                                                          this tool in place, we’ve moved from a
                                                 Other features also helped the IT team          reactive, project oriented approach, to a
“We want to get Windows 7 rolled out by          streamline the packaging process by             proactive holistic approach resulting in
April of next year, which would have been        letting them quickly migrate software to        continuous application readiness.
unfeasible. Honestly, we needed a tool           MSI, edit for package customization,
that would do it for us automatically.”          do conflict testing and resolution, and         Simplifying Application Virtualization
                                                 automatically correct package validation        Like many organizations, City of
Automating Application Packaging                 and QA issues. “AdminStudio comes               Oklahoma City sees application
Delivers ROI                                     along and it has the Microsoft® Windows         virtualization as a way to lower
Like so many other IT Departments facing         Installer® [MSI editor],” said Noakes.          computing and application management
can’t-miss deadlines with fewer resources,       “So now we pop the MSI editor in and            costs and become more nimble. However,
Noakes’ team needed an automated                 follow the prompts. Within 30 minutes           preparing and converting applications for
solution to centrally prepare and deploy         we have the transform file that you can         virtualization can be a daunting task in
applications in a reliable, consistent           package with Microsoft System Center            and of itself.
way. A quick Google® search turned up            Configuration Manager – and you’re
AdminStudio™ from Flexera Software               done. It also lets you edit the table to make   The City of Oklahoma City, like many
as one of the leading application                a silent install without having to go back in   organizations, thought their Windows
readiness solutions on the market. Noakes        and try this command or that one, like we       7 migration project would be a good
liked what she saw and scheduled a               used to. AdminStudio does it all for you.       catalyst to jumpstart their application
meeting with a sales representative.             It’s like having an additional headcount        virtualization efforts. However, they
“AdminStudio did everything we needed –          that does nothing but application               soon discovered the significant time
it integrated with Microsoft® System Center      packaging – cheaply.”                           and costs associated with manual
Configuration Manager® and converts                                                              application virtualization projects.
to App-V, which was nice because that’s          Noakes says that with AdminStudio’s             “Before AdminStudio, once we’d have
our infrastructure. We bought it within          help, her two-person team is well ahead         an application packaged and get all
a week.” Noakes and her team took                of the department’s scheduled Windows           the commands to work properly, we’d
advantage of an available training course        7 migration targets. But perhaps most           have to go back in and do manual
to become immediately productive.                impressive is the time and cost-savings         sequencing to see if it would even work
                                                 they’ve achieved since implementing the         with App-V,” recalled Noakes. “It would
AdminStudio’s ability to run automated           product. “We installed AdminStudio and          take an additional three weeks to a month
tests on MSIs, identify Windows 7-related        started using it right away. It used to take    of someone’s time just to determine if
problems, and fix errors automatically,          us about 50 man hours to package and            an application was App-V-compatible.”
was key in helping Noakes’ team package          ready an application. Now it takes about        Noakes pointed out that because only
the City’s applications for Windows 7.           two -- more than a 95% reduction in man         about 60 percent of the City’s applications
The system’s ability to Test for Windows         hours per application. This translates          could be virtualized, a significant amount
7 Compatibility was also important for           roughly to $1,300 savings in staff time for     of staff time was wasted doing manual
streamlining the process, “We ran this on        just one application, and $97,000 for our       analysis on applications that, it might turn
several of our applications that would not       whole Windows 7 Migration!”                     out, could not even be packaged
even install on Windows 7 and the auto-                                                          for App-V.
resolve fixed most of these issues with the      Of course, Noakes points out that
click of a button.”                              AdminStudio delivers value beyond large         AdminStudio’s ability to automate
                                                 projects like Windows 7 migration – but         conversion to the App-V format, therefore,
The team was also impressed by                   also helps contain costs for their day-         presented compelling additional value.
AdminStudio’s ability to create Response         to-day application packaging needs.             “The system compressed both Windows 7
Transforms. “It makes it easy to push            “We get called upon to repackage one            packaging and application virtualization
out applications that require non-               to two applications per month – and we          into a single, automated process,”
standard installations through our SCCM          use AdminStudio for all our repackaging         said Noakes. “
environment. I also like that the product is     needs. That amounts to about $2,600
integrated with the InstallShield editor. This   per month in ongoing savings. It’s part                                       >> Continue
Noakes says that her department simply                                 About Flexera Software
could not have made the progress it has                                Flexera Software is the leading provider
on virtualization without the tool. “We                                of strategic solutions for Application
wouldn’t have had the time to go back                                  Usage Management; solutions delivering
and determine if the application was a                                 continuous compliance, optimized usage
candidate for App-V without AdminStudio.                               and maximized value to application
The fact is, we would have barely had the                              producers and their customers. Flexera
resources to package the application and                               Software is trusted by more than
move on. AdminStudio, on the other hand,                               80,000 customers that depend on our
does all the conversion for you. You don’t                             comprehensive solutions- from installation
have to go to another virtual machine and                              and licensing, entitlement and compliance
reinstall the application.”                                            management to application readiness
                                                                       and enterprise license optimization - to
A Win-Win for the Organization, and                                    strategically manage application usage
the IT Team                                                            and achieve breakthrough results realized
The City of Oklahoma’s investment in                                   only through the systems-level approach
AdminStudio is paying off in expected,                                 we provide. For more information, please
and unanticipated ways. Clearly saving                                 go to: www.flexerasoftware.com
time and money was the impetus for
purchasing the product – and in that
respect, it has more than paid for itself
in only a short time. “I would highly
recommend AdminStudio. It is inexpensive,
and yet it allowed us to save the
equivalent of two employees.”

And that win has translated to a
different type of payoff – recognition by
management for a job well done. “We
wouldn’t be nearly so far in our Windows
7 rollout or application virtualization
efforts without AdminStudio,” said
Noakes. “And management has noticed.
We’ve gotten great comments on our
cost-cutting creativity and improved
application packaging turnaround times.”



   Next Step:
   Download a free evaluation of AdminStudio:
   www.flexerasoftware.com/resources/trials.htm#adminstudio
   Or Contact Us 1-800-809-5659




Flexera Software LLC                      Schaumburg                                United Kingdom (Europe,                   Japan (Asia,                              For more office locations visit:
1000 East Woodfield Road,                 (Global Headquarters):                    Middle East Headquarters):                Pacific Headquarters):                    www.flexerasoftware.com
Suite 400                                 +1 800-809-5659                           +44 870-871-1111                          +81 3-4360-8291
Schaumburg, IL 60173 USA                                                            +44 870-873-6300

Copyright © 2011 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners.
                                                                                                                                                                           AS_CS_OklahomaCity_Oct11

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AdminStudio Oklahoma City Success Story

  • 1. Success Story: The City of Oklahoma City “We wouldn’t be nearly so far in our Windows 7 rollout or application virtualization efforts without AdminStudio,” said Noakes. “And management has noticed. We’ve gotten great comments on our Customer Profile: The City of Oklahoma City is a local government organization cost-cutting creativity and improved providing essential services such as public safety, police and fire to a population of more than a application packaging turnaround times.” half million people. Challenge: The City of Oklahoma City’s IT department needed to quickly and effectively Shamra Noakes migrate applications to Microsoft ® Windows 7 and implement Microsoft Application Client Infrastructure Manager Virtualization (App-V™). The City of Oklahoma City Solution: The City of Oklahoma City chose AdminStudio to automate application readiness for application migrations. Benefits: Saved time and reduced costs to prepare applications for migration. Packaging time was cut from 50 man hours to two – more than a 95% reduction in man hours per application. This translates roughly to $1,300 savings in staff time for each application, and $97,000 for their entire Windows 7 Migration. AdminStudio also automated the process to convert applications to the App-V format. Microsoft’s Windows 7™ operating system The traditional process of application or application virtualization. The challenge packaging entails six essential steps: for governments and organizations alike, In these difficult economic times, however, is mustering the necessary 1. Identifying the media organizations across the board are finding resources to cost effectively migrate to these 2. Repackaging/Conversion they have to do more with less – less technologies – or to put it more succinctly, 3. Editing people, time and resources. State and how to get there from here? 4. Conflict Analysis local governments – dependent upon 5. Testing dwindling tax bases to fund operations – Undertaking Windows 7 Migration 6. Deployment are in an even more precarious position as The challenge was daunting. The they are faced with a declining ability to city has more than 3,000 desktops Noakes says manually packaging the deliver essential government services. running approximately 75 IT-supported City’s applications for the Windows applications. According to the City’s client migration would have overrun her The City of Oklahoma City, with a infrastructure manager, Shamra Noakes, team’s resources. “One of the goals for population of more than a half million in order to take advantage of Windows 7 our Windows 7 rollout was to make it people, is no exception. With more than and Microsoft Application Virtualization™ transparent and seamless to the user, using 4,000 employees, its IT department of (App-V), for each application IT would as few IT resources as possible.” about 80 employees has seen significant have had to undertake a significant effort cuts over the past two years, and they to analyze, package and deliver the However, in actuality the process must make due managing the IT resources application to the users’ desktops – a was laborious, and involved creating of such diverse and essential services as highly manual process. “We had lot of transforms, or “fixing”, the application, public safety, police and fire, wired and personnel cuts last year, so we no longer testing, editing and final packaging. “We wireless networks and more. have resources to send people out to knew we were going to have to package troubleshoot machines. We needed a way the applications – but we didn’t have the Of course, significant productivity to be able to switch out a machine and manpower to do it all manually. and efficiency benefits can come from have users up and running within an hour leveraging the latest technologies, such as or two.” >> Continue
  • 2. All told, the whole process could take us lets me open up and view other of our long-term infrastructure, and lets two to three weeks per application.” With MSI’s to help me determine how the us turn around application requests right 75 applications to package, that would application is installed, so I can plan when they come in the door without have commandeered all the resources for or troubleshoot the installation or wasting weeks and months to make sure her lean-to-the bone, two-person staff for uninstallation of applications.” everything’s going to work right. With the foreseeable future. this tool in place, we’ve moved from a Other features also helped the IT team reactive, project oriented approach, to a “We want to get Windows 7 rolled out by streamline the packaging process by proactive holistic approach resulting in April of next year, which would have been letting them quickly migrate software to continuous application readiness. unfeasible. Honestly, we needed a tool MSI, edit for package customization, that would do it for us automatically.” do conflict testing and resolution, and Simplifying Application Virtualization automatically correct package validation Like many organizations, City of Automating Application Packaging and QA issues. “AdminStudio comes Oklahoma City sees application Delivers ROI along and it has the Microsoft® Windows virtualization as a way to lower Like so many other IT Departments facing Installer® [MSI editor],” said Noakes. computing and application management can’t-miss deadlines with fewer resources, “So now we pop the MSI editor in and costs and become more nimble. However, Noakes’ team needed an automated follow the prompts. Within 30 minutes preparing and converting applications for solution to centrally prepare and deploy we have the transform file that you can virtualization can be a daunting task in applications in a reliable, consistent package with Microsoft System Center and of itself. way. A quick Google® search turned up Configuration Manager – and you’re AdminStudio™ from Flexera Software done. It also lets you edit the table to make The City of Oklahoma City, like many as one of the leading application a silent install without having to go back in organizations, thought their Windows readiness solutions on the market. Noakes and try this command or that one, like we 7 migration project would be a good liked what she saw and scheduled a used to. AdminStudio does it all for you. catalyst to jumpstart their application meeting with a sales representative. It’s like having an additional headcount virtualization efforts. However, they “AdminStudio did everything we needed – that does nothing but application soon discovered the significant time it integrated with Microsoft® System Center packaging – cheaply.” and costs associated with manual Configuration Manager® and converts application virtualization projects. to App-V, which was nice because that’s Noakes says that with AdminStudio’s “Before AdminStudio, once we’d have our infrastructure. We bought it within help, her two-person team is well ahead an application packaged and get all a week.” Noakes and her team took of the department’s scheduled Windows the commands to work properly, we’d advantage of an available training course 7 migration targets. But perhaps most have to go back in and do manual to become immediately productive. impressive is the time and cost-savings sequencing to see if it would even work they’ve achieved since implementing the with App-V,” recalled Noakes. “It would AdminStudio’s ability to run automated product. “We installed AdminStudio and take an additional three weeks to a month tests on MSIs, identify Windows 7-related started using it right away. It used to take of someone’s time just to determine if problems, and fix errors automatically, us about 50 man hours to package and an application was App-V-compatible.” was key in helping Noakes’ team package ready an application. Now it takes about Noakes pointed out that because only the City’s applications for Windows 7. two -- more than a 95% reduction in man about 60 percent of the City’s applications The system’s ability to Test for Windows hours per application. This translates could be virtualized, a significant amount 7 Compatibility was also important for roughly to $1,300 savings in staff time for of staff time was wasted doing manual streamlining the process, “We ran this on just one application, and $97,000 for our analysis on applications that, it might turn several of our applications that would not whole Windows 7 Migration!” out, could not even be packaged even install on Windows 7 and the auto- for App-V. resolve fixed most of these issues with the Of course, Noakes points out that click of a button.” AdminStudio delivers value beyond large AdminStudio’s ability to automate projects like Windows 7 migration – but conversion to the App-V format, therefore, The team was also impressed by also helps contain costs for their day- presented compelling additional value. AdminStudio’s ability to create Response to-day application packaging needs. “The system compressed both Windows 7 Transforms. “It makes it easy to push “We get called upon to repackage one packaging and application virtualization out applications that require non- to two applications per month – and we into a single, automated process,” standard installations through our SCCM use AdminStudio for all our repackaging said Noakes. “ environment. I also like that the product is needs. That amounts to about $2,600 integrated with the InstallShield editor. This per month in ongoing savings. It’s part >> Continue
  • 3. Noakes says that her department simply About Flexera Software could not have made the progress it has Flexera Software is the leading provider on virtualization without the tool. “We of strategic solutions for Application wouldn’t have had the time to go back Usage Management; solutions delivering and determine if the application was a continuous compliance, optimized usage candidate for App-V without AdminStudio. and maximized value to application The fact is, we would have barely had the producers and their customers. Flexera resources to package the application and Software is trusted by more than move on. AdminStudio, on the other hand, 80,000 customers that depend on our does all the conversion for you. You don’t comprehensive solutions- from installation have to go to another virtual machine and and licensing, entitlement and compliance reinstall the application.” management to application readiness and enterprise license optimization - to A Win-Win for the Organization, and strategically manage application usage the IT Team and achieve breakthrough results realized The City of Oklahoma’s investment in only through the systems-level approach AdminStudio is paying off in expected, we provide. For more information, please and unanticipated ways. Clearly saving go to: www.flexerasoftware.com time and money was the impetus for purchasing the product – and in that respect, it has more than paid for itself in only a short time. “I would highly recommend AdminStudio. It is inexpensive, and yet it allowed us to save the equivalent of two employees.” And that win has translated to a different type of payoff – recognition by management for a job well done. “We wouldn’t be nearly so far in our Windows 7 rollout or application virtualization efforts without AdminStudio,” said Noakes. “And management has noticed. We’ve gotten great comments on our cost-cutting creativity and improved application packaging turnaround times.” Next Step: Download a free evaluation of AdminStudio: www.flexerasoftware.com/resources/trials.htm#adminstudio Or Contact Us 1-800-809-5659 Flexera Software LLC Schaumburg United Kingdom (Europe, Japan (Asia, For more office locations visit: 1000 East Woodfield Road, (Global Headquarters): Middle East Headquarters): Pacific Headquarters): www.flexerasoftware.com Suite 400 +1 800-809-5659 +44 870-871-1111 +81 3-4360-8291 Schaumburg, IL 60173 USA +44 870-873-6300 Copyright © 2011 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners. AS_CS_OklahomaCity_Oct11