Personal Information
Organization / Workplace
Iowa City, Iowa Area United States
Occupation
Director of Marketing at Integrated DNA Technologies
Industry
Medical / Health Care / Pharmaceuticals
About
With over 10 years of customer research, technology design and implementation experience, I bring a wide range of tools, methods, and experiences to understand users’ needs and goals, align them with business goals and technical solutions, and establish a shared product vision between business, development, and operations teams.
I am passionate about helping organizations connect with their customers and delivering delightful, engaging customer experiences.
Tags
design
usability
ux
agile
personas
design workshops
customer journey mapping
user experience
customer experience
analytics
web
marketing
empathy
engineering
See more
Presentations
(3)Likes
(26)UX Worksheets: Opportunity Statement, Persona 4x4
Lane Goldstone
•
9 years ago
Go Home Marketing, You Are Drunk
Kristina Halvorson
•
10 years ago
Having an impact
Paul Bohm
•
11 years ago
Adaptable Information Workshop slides
Louis Rosenfeld
•
13 years ago
How to stop sucking and be awesome instead
codinghorror
•
11 years ago
LISA 2011 Keynote: The DevOps Transformation
benrockwood
•
12 years ago
Lean UX: Getting out of the deliverables business
Jeff Gothelf
•
13 years ago
LUXi for Designers
Janice Fraser
•
13 years ago
My Top 10 Design Business Failures
David Sherwin
•
13 years ago
Rethinking the Mobile Web by Yiibu
Bryan Rieger
•
13 years ago
On why we should NOT focus on UX (IA Summit 2011, Denver + EuroIA 2010, Paris)
Koen Claes
•
13 years ago
Large problems, Mostly Solved
ericholscher
•
13 years ago
DHTML Prototyping: Silicon Valley Code Camp
Bill Scott
•
14 years ago
The Real Life Social Network v2
Paul Adams
•
13 years ago
Wireframes for the Wicked
Nick Finck
•
15 years ago
Experience Visions: A Case Study
Fred Randell
•
14 years ago
What's your story? Designing a holistic customer experience
Joyce Hostyn
•
14 years ago
Leaving Flatland: Cross-Channel Customer Experience Design
Jess McMullin
•
14 years ago
Designing Influence In Organizations
Jess McMullin
•
14 years ago
Search Patterns: The Future of Discovery
Peter Morville
•
13 years ago
Design Research For Everyday Projects - UX London
leisa reichelt
•
14 years ago
Design and UX in an Agile Process
M. Jackson Wilkinson
•
15 years ago
Lean Usability
glusman
•
14 years ago
Usability...Or Strategic User Experience?
Paul Sherman
•
15 years ago
Culture
Reed Hastings
•
14 years ago
User Stories: Stories for Grown-Ups
Sandy Mamoli
•
15 years ago
Personal Information
Organization / Workplace
Iowa City, Iowa Area United States
Occupation
Director of Marketing at Integrated DNA Technologies
Industry
Medical / Health Care / Pharmaceuticals
About
With over 10 years of customer research, technology design and implementation experience, I bring a wide range of tools, methods, and experiences to understand users’ needs and goals, align them with business goals and technical solutions, and establish a shared product vision between business, development, and operations teams.
I am passionate about helping organizations connect with their customers and delivering delightful, engaging customer experiences.
Tags
design
usability
ux
agile
personas
design workshops
customer journey mapping
user experience
customer experience
analytics
web
marketing
empathy
engineering
See more