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5 Ways To Get Maximum Bang
out of a Small Social Media Buck
Ideas you can implement tomorrow at work




Duncan Alney, Firebelly Marketing
www.firebellymarketing.com
Planning is key

Don’t drive straight in
Listening is the first step

It’s like being at a cocktail party
Fish where the fish are biting

Maximize your chances of success
Use the right tools

What’s the right mix for your group?
Measure your success

Justify your existence
Best Practices
Comcast
Jet Blue
Barack Obama
Zappos
Case Studies
Case Study #1: Tahiti Tourism Board
Tahiti Tourism Board stats

$1.4 million annual budget (vs Hawaii’s $67 million)

$140K allocated to social media agency services

Gets same # of tourists a year that Hawaii gets in 12 days

Target visitor has annual HHI of $150K and $1M in investable assets
Tahiti Tourism Board objectives

Keep awareness going

Can’t compete on price; differentiate on messaging

No longer cool to spend lavishly; communicate frugal investment
Tahiti Tourism Board strategies

Launch InvestInYourLove.com microsite

Coincides with Invest In Your Love YouTube video contest

Facebook Fan Page

Travel writer and blogger outreach via Twitter
Microsite
YouTube channel
Facebook fan page
Twitter stream
Case Study #2: J.C. Hart Apartment Communities
J.C. Hart objectives

Increase exposure and traffic to company site

Increase J.C. Hart’s results in image and video searches

Community-building to retain existing residents
J.C. Hart strategies

Replace paper community newsletters with blogs

Flickr account with images optimized for
search

Establish a YouTube channel and launch a
resident video contest for user-generated
contest and testimonials
J.C. Hart results

Traffic to the website increased substantially

Social media sites delivered qualified traffic and leads

Property occupancy rates are ahead of industry average by 10-15%

YouTube channel received over 10,000 views in 2 weeks
Top 10 Website Traffic Sources
Top video & image search results for “Indianapolis apartments”
Video contest a hit with residents and is getting good publicity
Case Study #3: Yats Restaurant
Yats objectives

Generate awareness and traffic to the website and restaurants

Create more Yats restaurant results in the Google SERPs

Awareness for Greenwood & Chicago store openings

Increase the number of positive reviews online
Yats strategies

Extend community feel online and generate participation

Presence on Myspace & Facebook to facilitate dialogue

Make Joe Vuskovich more accessible to “fans” via a Facebook profile

Use online friends to recruit from for a promo
video to be posted on YouTube and shared on
other social media profiles
Yats results

Vibrant online community with insight and energy

Yats website receives over 7K visits a month

Yats’ online menu receives over 5K visits a month

10K patrons eat at an Yats location every month
Increased content and positive reviews in Google SERPs
Community of over 5,000 members
Hundreds of people volunteered to take part in Yats commercial
Great turnout at launch of Greenwood & Chicago stores
Case Study #4: Emergent Leadership Institutes
Emergent Leadership Institutes objectives

Use social media to engage Indianapolis’ young people to volunteer

Use social media presence to refer people to our primary website
Emergent Leadership Institutes strategies

Promote specific volunteer opportunities
via Facebook and Twitter

Refer our social media audience to our
website where they can find the information
they need to get involved.
Facebook group has 634 members
Twitter has 353 followers
After posting a photo of volunteers with Jack Johnson and “tagging”
each of them on Facebook, the group grew by 150 people because
all of their friends saw this picture.
Q&A Session
www.firebellymarketing.com

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5 Ways To Get Maximum Bang out of a Small Social Media Buck