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How can being social increase my profits? And what does it meanā€¦ ā€œbeing socialā€? 
If these are questions that pop up in your mind every time you log in to Facebook or make a new connection on LinkedIn, then this podcast is for you. Click on the Play button above this article to listen to the entire podcastepisode. 
Who is Samantha Riley? 
An entrepreneur by definition, Samantha started her first business while her friends were still in Uni; since then, sheā€™s founded and run multiple businesses. As she puts it, Samantha loves the business of doing business. 
She is currently the co-founder of Stress Free Start Ups, a company that focuses on helping business owners ā€œovercome the startup phase faster through marketing, systems and integrated technologyā€. 
p. 1 E19: A Condensed Guide To Creating The First Social Media Marketing Strategy For Your Small Business
What does Sam love most about social media? 
She says it is the global scale at which you can interact with businesses and people that makes social media such a fascinating place for her. 
The big gap between social media marketing and business owners 
The industry is still too ā€œyoungā€ for a lot of business owners, therefore problems donā€™t fail to ariseā€¦ Business owners are lost on how to implement social media strategies, and a great number of them donā€™t even know that there IS a strategy behind this marketing. The main problems that arise as a result of this ā€œgapā€ can have a significant negative impact on any business: p. 2
ļ‚§ Failing to understand that there IS a strategy involved, or WHAT the strategy could be 
ļ‚§ People saying how many hours they spend per day ā€œdoing social mediaā€, but failing to gather relevant information on their strategyā€™s success (KPIs) 
ļ‚§ Not knowing how to implement a social media strategy in a way that is leveraged 
ļ‚§ Embracing the wrong way of thinking: ā€œI tried it and I can say for sure it doesnā€™t work!ā€ 
Whatā€™s the starting point of every social media strategy? 
Each strategy is tailored to your specific business, therefore it is unnatural to find 2 identical social media strategies for 2 different businesses. However, there are some ā€œcommon featuresā€ of these strategies, features that can be adapted to every niche. So here are the first steps to take when creating a social media strategy from scratch for your business: 1. Understand your ideal customer and then ask yourself: ā€œWhere does my target audience prefer to hang out?ā€ a. You may be surprised to find out that, even if you thought everyone is on Facebook, the platform of choice for your prospects is Pinterest, LinkedIn or YouTube. 2. Understand that different types of customers like to hang out on different social media platforms a. As I said in point 1, we all have our ā€œplatform of choiceā€. Thinking that you will find your target audience on a certain social media platform just because ā€œeveryone else is there tooā€ is a wrong way of doing business 3. As a result of point 2, you can use different social media platforms for different purposes a. Letā€™s say you like LinkedIn, but most of your clients are on Pinterest. You can still continue using LinkedIn with the end goal of connecting with business owners whose businesses are complementary to yours. And you can use Pinterest to attract more prospects and customers into your business. This way your business is growing from 2 sides: B2B and B2C. p. 3
4. Decide upon your end goal: What exactly do you want to achieve through social media? a.) Build relationships b.) Stay in touch with customers c.) Get new customers d.) Increase sales and profits, etc. You no longer have to be a big corporate in order to reach a worldwide audience. (Did you spot the tweetable? Share it with your friends!) 
Step 1: The ā€œBeing Socialā€ guidelines 
Once you know all that, and once you know where your target audience is hanging out, you can start ā€œbeing socialā€. Begin by using one platform only. Think about the content you want to share and about the content that directly interests your target audience. Find a balance between the two: Imagine youā€™re at a party and, while everyone wants to danceā€™nā€™singā€™nā€™have fun, all you do is talk business the entire evening. NOT very entertaining, huh? It goes the same with social media marketing. Yes, you want to sell; but no, people donā€™t want to be sold stuff in places where they like to hang out for fun. So on social media you need to sell your stuff the social way: open conversations, be funny, bring people into your tribe, ask them what do they like to eat, read, play, watch, view. Entice them. 
Step 2: Learning the art of social from your competitors 
If you donā€™t know where to start from, have a look at your competitors. Go to their website and search for their social media widgets; if they have a big following, it means they have already done their marketing and research so you can totally leverage off that. p. 4
Create a spreadsheet, list the top 5 companies to follow and create a competitor analysis: number of likes, frequency of posts, post types, platforms they use, engagement they get and stuff like that. Doing this will help you identify patterns in your competitorsā€™ social media strategies: what are the days for posting links to new/old blog content, at what time of day they post photos/images, etc. Once youā€™ve done that, start jotting down ideas for your own strategy: 
ļ‚§ Schedule regular posts for the week/month 
ļ‚§ Post ad-hoc content 
ļ‚§ Decide upon the type of content to share (links, images, shares, written posts, recommendations, tutorials, videos, teasers, etc.) 
Listen to the podcast interview with Samantha to get more tips on creating your own strategy. We share valuable nuggets on the type of regular posts to share per week (like Friday Funnies). Click on the Play button to listen to the podcast now! 
Step 3: Being the Master of Time 
Time management. Thatā€™s one area we all want to improve at all times. So what are the best time management tips you can get when dealing with social media strategies as a small business? Here is a short list of the things you can do to plan ahead and schedule your social media strategy: 
ļ‚§ Create a spreadsheet with all the posts for the week/month 
ļ‚§ Have a look at the times of day you should be posting 
ļ‚§ Schedule posts directly on your Facebook page; avoid using 3rd party apps except SproutSocial (they have partnered with Facebook, therefore the reach of your posts will not be affected, as it happens with other 3rd party scheduling apps) 
ļ‚§ Schedule 3-4 posts per day: morning, noon, afternoon, evening. 
ļ‚§ Bonus TIP: if youā€™re just starting, start with only 1 post per day. p. 5
ļ‚§ Always reply to and interact with your followers, those who comment and share your posts. 
Bonus TIP: when you do a post, like it both as your business page and as your personal profile; share a post on your personal profile every once and then, but avoid being spammy. 
Step 4: Implementing these extra 3 BONUS tips 
1. Hire an intern to help work out a strategy and help integrate all the social media work together. They can schedule all your posts and manage your entire social media; it is a win-win situation for both you and the intern. 2. The next step once the intern is gone: hire a VA offshore. I have been successfully working with an entire offshore team for years and I canā€™t imagine what my business would be like without them. 3. Have all the systems and procedures recorded by the interns or VAs so you can be sure you will not lose ā€œyour business flavourā€ ( which translates with brand identity / business personality). By doing all that on a regular, consistent basisā€¦ a. Youā€™re creating social proof b. Youā€™re allowing people to use social media as a trustworthy customer service (through messaging) because they can find you in places where they are hanging out. c. You can be generating REAL business just by having an active social media campaign (revenue, profit, etc) 
Step 5: Listen to the upcoming podcast with Samantha & Fiona 
The next podcast with Samantha and I will treat the topic of Facebook Ads. If you want to grow your knowledge on the best way to use Facebook for business, then make sure you donā€™t miss out on this baby. p. 6
You can stay in touch with our latest podcasts, business tips and online marketing advice by subscribing to our newsletter. 
Connect with Samantha: 
You can connect with Samantha Riley on Facebook at: https://www.facebook.com/StressFreeStartUps 
Or you can check out her website atā€ www.stressfreebusiness.com.au 
p. 7
Copyright Notice 
All rights reserved. You may NOT distribute or sell this document or modify it in any way. 
Legal Notice 
Whilst attempts have been made to verify information provided in this publication, neither the author nor the publisher assumes any responsabilities for errors, omissions or contradictory information contained in this report. The author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents of this report. The information contained in this report is strictly for educational purposes. The author and publisher do not warrant the performance, effectiveness or applicability of any information or sites listed or linked to in this report. All links are for information purposes only are not warranted for content, accuracy or any other implied or explicit purpose. Results from using any information in this report will be totally dependent on individual circumstances and factors beyond the control of the author. The authorā€™s result may vary from your results. This report is not intended as legal investment, business or accounting advice. 
The reader of this publication assumes all responsibility for the use of these materials and information. Super Savvy Business assumes no responsibility or liability whatsoever on behalf of any purchaser or reader of these materials. 
Ā© Copyright 2014 Super Savvy Business 
p. 8

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E19: A Condensed Guide To Creating The First Social Media Marketing Strategy For Your Small Business

  • 1. How can being social increase my profits? And what does it meanā€¦ ā€œbeing socialā€? If these are questions that pop up in your mind every time you log in to Facebook or make a new connection on LinkedIn, then this podcast is for you. Click on the Play button above this article to listen to the entire podcastepisode. Who is Samantha Riley? An entrepreneur by definition, Samantha started her first business while her friends were still in Uni; since then, sheā€™s founded and run multiple businesses. As she puts it, Samantha loves the business of doing business. She is currently the co-founder of Stress Free Start Ups, a company that focuses on helping business owners ā€œovercome the startup phase faster through marketing, systems and integrated technologyā€. p. 1 E19: A Condensed Guide To Creating The First Social Media Marketing Strategy For Your Small Business
  • 2. What does Sam love most about social media? She says it is the global scale at which you can interact with businesses and people that makes social media such a fascinating place for her. The big gap between social media marketing and business owners The industry is still too ā€œyoungā€ for a lot of business owners, therefore problems donā€™t fail to ariseā€¦ Business owners are lost on how to implement social media strategies, and a great number of them donā€™t even know that there IS a strategy behind this marketing. The main problems that arise as a result of this ā€œgapā€ can have a significant negative impact on any business: p. 2
  • 3. ļ‚§ Failing to understand that there IS a strategy involved, or WHAT the strategy could be ļ‚§ People saying how many hours they spend per day ā€œdoing social mediaā€, but failing to gather relevant information on their strategyā€™s success (KPIs) ļ‚§ Not knowing how to implement a social media strategy in a way that is leveraged ļ‚§ Embracing the wrong way of thinking: ā€œI tried it and I can say for sure it doesnā€™t work!ā€ Whatā€™s the starting point of every social media strategy? Each strategy is tailored to your specific business, therefore it is unnatural to find 2 identical social media strategies for 2 different businesses. However, there are some ā€œcommon featuresā€ of these strategies, features that can be adapted to every niche. So here are the first steps to take when creating a social media strategy from scratch for your business: 1. Understand your ideal customer and then ask yourself: ā€œWhere does my target audience prefer to hang out?ā€ a. You may be surprised to find out that, even if you thought everyone is on Facebook, the platform of choice for your prospects is Pinterest, LinkedIn or YouTube. 2. Understand that different types of customers like to hang out on different social media platforms a. As I said in point 1, we all have our ā€œplatform of choiceā€. Thinking that you will find your target audience on a certain social media platform just because ā€œeveryone else is there tooā€ is a wrong way of doing business 3. As a result of point 2, you can use different social media platforms for different purposes a. Letā€™s say you like LinkedIn, but most of your clients are on Pinterest. You can still continue using LinkedIn with the end goal of connecting with business owners whose businesses are complementary to yours. And you can use Pinterest to attract more prospects and customers into your business. This way your business is growing from 2 sides: B2B and B2C. p. 3
  • 4. 4. Decide upon your end goal: What exactly do you want to achieve through social media? a.) Build relationships b.) Stay in touch with customers c.) Get new customers d.) Increase sales and profits, etc. You no longer have to be a big corporate in order to reach a worldwide audience. (Did you spot the tweetable? Share it with your friends!) Step 1: The ā€œBeing Socialā€ guidelines Once you know all that, and once you know where your target audience is hanging out, you can start ā€œbeing socialā€. Begin by using one platform only. Think about the content you want to share and about the content that directly interests your target audience. Find a balance between the two: Imagine youā€™re at a party and, while everyone wants to danceā€™nā€™singā€™nā€™have fun, all you do is talk business the entire evening. NOT very entertaining, huh? It goes the same with social media marketing. Yes, you want to sell; but no, people donā€™t want to be sold stuff in places where they like to hang out for fun. So on social media you need to sell your stuff the social way: open conversations, be funny, bring people into your tribe, ask them what do they like to eat, read, play, watch, view. Entice them. Step 2: Learning the art of social from your competitors If you donā€™t know where to start from, have a look at your competitors. Go to their website and search for their social media widgets; if they have a big following, it means they have already done their marketing and research so you can totally leverage off that. p. 4
  • 5. Create a spreadsheet, list the top 5 companies to follow and create a competitor analysis: number of likes, frequency of posts, post types, platforms they use, engagement they get and stuff like that. Doing this will help you identify patterns in your competitorsā€™ social media strategies: what are the days for posting links to new/old blog content, at what time of day they post photos/images, etc. Once youā€™ve done that, start jotting down ideas for your own strategy: ļ‚§ Schedule regular posts for the week/month ļ‚§ Post ad-hoc content ļ‚§ Decide upon the type of content to share (links, images, shares, written posts, recommendations, tutorials, videos, teasers, etc.) Listen to the podcast interview with Samantha to get more tips on creating your own strategy. We share valuable nuggets on the type of regular posts to share per week (like Friday Funnies). Click on the Play button to listen to the podcast now! Step 3: Being the Master of Time Time management. Thatā€™s one area we all want to improve at all times. So what are the best time management tips you can get when dealing with social media strategies as a small business? Here is a short list of the things you can do to plan ahead and schedule your social media strategy: ļ‚§ Create a spreadsheet with all the posts for the week/month ļ‚§ Have a look at the times of day you should be posting ļ‚§ Schedule posts directly on your Facebook page; avoid using 3rd party apps except SproutSocial (they have partnered with Facebook, therefore the reach of your posts will not be affected, as it happens with other 3rd party scheduling apps) ļ‚§ Schedule 3-4 posts per day: morning, noon, afternoon, evening. ļ‚§ Bonus TIP: if youā€™re just starting, start with only 1 post per day. p. 5
  • 6. ļ‚§ Always reply to and interact with your followers, those who comment and share your posts. Bonus TIP: when you do a post, like it both as your business page and as your personal profile; share a post on your personal profile every once and then, but avoid being spammy. Step 4: Implementing these extra 3 BONUS tips 1. Hire an intern to help work out a strategy and help integrate all the social media work together. They can schedule all your posts and manage your entire social media; it is a win-win situation for both you and the intern. 2. The next step once the intern is gone: hire a VA offshore. I have been successfully working with an entire offshore team for years and I canā€™t imagine what my business would be like without them. 3. Have all the systems and procedures recorded by the interns or VAs so you can be sure you will not lose ā€œyour business flavourā€ ( which translates with brand identity / business personality). By doing all that on a regular, consistent basisā€¦ a. Youā€™re creating social proof b. Youā€™re allowing people to use social media as a trustworthy customer service (through messaging) because they can find you in places where they are hanging out. c. You can be generating REAL business just by having an active social media campaign (revenue, profit, etc) Step 5: Listen to the upcoming podcast with Samantha & Fiona The next podcast with Samantha and I will treat the topic of Facebook Ads. If you want to grow your knowledge on the best way to use Facebook for business, then make sure you donā€™t miss out on this baby. p. 6
  • 7. You can stay in touch with our latest podcasts, business tips and online marketing advice by subscribing to our newsletter. Connect with Samantha: You can connect with Samantha Riley on Facebook at: https://www.facebook.com/StressFreeStartUps Or you can check out her website atā€ www.stressfreebusiness.com.au p. 7
  • 8. Copyright Notice All rights reserved. You may NOT distribute or sell this document or modify it in any way. Legal Notice Whilst attempts have been made to verify information provided in this publication, neither the author nor the publisher assumes any responsabilities for errors, omissions or contradictory information contained in this report. The author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents of this report. The information contained in this report is strictly for educational purposes. The author and publisher do not warrant the performance, effectiveness or applicability of any information or sites listed or linked to in this report. All links are for information purposes only are not warranted for content, accuracy or any other implied or explicit purpose. Results from using any information in this report will be totally dependent on individual circumstances and factors beyond the control of the author. The authorā€™s result may vary from your results. This report is not intended as legal investment, business or accounting advice. The reader of this publication assumes all responsibility for the use of these materials and information. Super Savvy Business assumes no responsibility or liability whatsoever on behalf of any purchaser or reader of these materials. Ā© Copyright 2014 Super Savvy Business p. 8