Love’em Or Lose’em

Proven Strategies to Enhance Retention and Become an Employer of Choice Love’em or Lose’em By: Bogdan Damjanovic, P.Eng. Owner, Express Employment Professionals

What’s missing? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Number of Separations Total Number of Workforce = Turnover

Truths About Turnover ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Truths About Turnover ,[object Object],[object Object],[object Object],[object Object]

Truths About Turnover ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object]

Why So Much Turnover? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Why So Much Turnover? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

DO I NEED A RETENTION PROGRAM? Take the Quiz (If you score more than two “no’s” you need to get serious about retention.)

TEN REASONS GOOD PERFORMERS LEAVE

Ten Reasons Good Performers Leave ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Note: All Ten Reasons Involve Managers

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Exit Interviews

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Exit Interviews Suggested Questions

[object Object],[object Object],Exit Interviews vs. Stay Interviews

[object Object],OBSERVATION: MOST QUIT THEIR BOSSES!

Common Core Elements of Organizations That Excel at Retention ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],Ethics, Integrity, Honesty, and Trust

Common Core Elements of Organizations That Excel at Retention ,[object Object],[object Object],[object Object],[object Object],[object Object]

Common Core Elements of Organizations That Excel at Retention ,[object Object],[object Object]

Facts on Recognition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Facts on Recognition ,[object Object],PRAISE

Why Employees Leave and Stay ,[object Object],Good wages: Job security: Promotion/growth: Good working conditions: Interesting work: Personal loyalty to employees: Tactful discipline: Full appreciation of work done: Sympathetic help on personal problems: Feeling “in” on things: 7 4 5 9 6 8 10 1 3 2 Employee Ranking 1 2 3 4 5 6 7 8 9 10 Manager Ranking

Best Practice Retention Elements ,[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Best Practice Retention Elements

Recognition Gestures Can Be Simple ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recognition Gestures Can Be Simple ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Retention Techniques SAS Institute – Cary, NC - Software Developer Ranked 3 rd in 100 best companies to work for

[object Object],[object Object],SAS Turnover Rate: 3.7% 20% below industry average

DESPITE: NO STOCK OPTIONS COMPETITIVE SALARIES Note: Based on 5,000 employees SAS is losing 850 less than the industry average

[object Object],[object Object],[object Object],[object Object],[object Object],Retention Techniques

[object Object],Retention Techniques A COMMON FAVORITE:

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Other Out-of-Box Retention Techniques

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Hire the Right Person

[object Object],[object Object],[object Object],[object Object],Hire the Right Person

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Hire the Right Person

HELP YOUR TEAM AVOID FIRST DAY DISASTERS

[object Object],[object Object],[object Object],[object Object],[object Object],Typical Disasters Employee’s First Day

[object Object],[object Object],[object Object],[object Object],Typical Disasters Employee’s First Day

New Hire Checklist Orientation is a process, not a program!

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],New Hire Checklist Prior to the First Day:

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],New Hire Checklist Day one:

[object Object],[object Object],[object Object],[object Object],[object Object],New Hire Checklist Day one:

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],New Hire Checklist During week one:

[object Object],[object Object],[object Object],New Hire Checklist The first three months:

[object Object],[object Object],[object Object],[object Object],Summary

[object Object],[object Object],[object Object],[object Object],[object Object],Summary

Contact Details: Bogdan Damjanovic, P.Eng., Owner Express Employment Professionals Tel: (416) 590-9948

Love’em Or Lose’em

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