2. Our vision is to be……..… best
in our class
loved by
our staff
trusted by
our
customers
respected
by our
peers
3. Achieving our vision is harder to measure but
is still very important
Achievement of vision & achievement of
targets go hand in hand
If it’s all financially driven, it’s no fun and
we’re all just profit making robots
4. Best in class =
…best 3PL forwarder with £3-
£15 million turnover
Whittle, Baxter Freight, ACP, Hales
Freight, Twente Express, Uniex Freight,
WM Shipping / Intl, Hexagon, Ital
Logistics, Interspan, Heebink, Lobina,
Mammoet, Millennium Cargo,MY
Logistics, Quality Freight
6. •
Great communication
•
Reliable
•
Partnership approach to customers & suppliers
•
Slick, professional systems
•
Excellent leaders, managers & team leaders
•
Clearly defined business strategy, goals and
plan to achieve it
•
Optimal price/service offering (VFM)
•
Highly motivated, dedicated staff giving
100%
•
Clear Vision, Mission & Values understood by all
•
Superior Sales & Marketing approach
7. •
Inspire a common vision
My role : How do I lead us there?
•
Challenge, support and encourage my team
•
Drive the business by adding value
personally
•
Create, develop & maintain the right
environment for success
8. My Leadership Priorities are ……
Systems development
Grow our people and myself
Sales & Marketing: the best it can be
9. Our vision is to be……..… best
in our class
loved by
our staff
trusted by
our
customers
respected
by our
peers
11. Staff Survey
Opinions
are valued
Great Line
Managers
Team building
needed
between
offices/depts
Really
good team
spirit
More
Training Continue to
improve
communication
95% look
forward to
going to work
the vast
majority or all
the time
12. Staff Espace ? How ?
•
Led and managed well
•
Improvements to company
culture
•
Sort hygiene factors
•
Improve systems
13. Best in class…..
trusted by
our
customers
•
Ask them, survey, visit
•
Create customer
charter
•
SLAs and KPIs
•
Communicate Vision, Mission,
Values to them
14. Best in class…..
Respected
by peers
•
Peers = competitors,
hauliers, 3rd party
suppliers, associates
•
Being best in class
•
Continue innovation
•
Engagement project
•
Communicate Mission, Vision, Values
15. Our vision is to be……..… best
in our class
loved by
our staff
trusted by
our
customers
respected
by our
peers
16. •
Great communication
•
Reliable
•
Partnership approach to customers & suppliers
•
Slick, professional systems
•
Excellent leaders, managers & team leaders
•
Clearly defined business strategy, goals and
plan to achieve it
•
Optimal price/service offering
•
Highly motivated, dedicated staff giving
100%
•
Clear Vision, Mission & Values understood by all
•
Superior Sales & Marketing approach
