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Building Responsive Websites
          TIG Conference 2013


   Legal Information for
    Tennesseans (LIFT)
    Erik Cole, Executive Director, TALS
       ecole@tals.org/615.627.0956
Legal Information for
 Tenneseans (LIFT)




  www.legalinfotn.org
LIFT – www.legalinfotn.org
• One-stop online resource for librarians and library
  patrons to get accurate legal information
• Searchable by county, by library or by legal need
• Quickly find legal information, libraries, and where to
  find legal help
• Includes direct connection to online pro bono assistance
  – www.onlinetnjustice.org
• Includes direct connection to 1-888-aLEGALz for in-
  person referrals
• Launching in February 2013 with librarian trainings
  across Tennessee
LIFT continued
• Project of West Tennessee Legal Services and the
  Tennessee Alliance for Legal Services
• Funded by a Legal Services Corporation Technology
  Initiatives Grant (TIG)
• Working in partnership with the Tennessee State Library
  and Archives and the Tennessee Access to Justice
  Commission
• Website platform, design and mobile-first approach
  done by Urban Insight, Inc.
• Statewide Advisory Committee driving development
  and content
LIFT Integrates Existing
                Programs


                                  Online Pro Bono Assistance




Toll-free Legal Information &
           Referral             Online Resources and Court-Forms
Optimized for Mobile
• Studies now show that as many as half of all Web users
  use their mobile device as their main method of
  connecting to the Internet.
• It is estimated that in as little as a few years, mobile
  devices will outnumber PCs and laptops among Web
  users.
• www.legalinfotn.org is optimized to be fully functional
  on all mobile devices.
• The goal is to make the site usable for years to come
  AND to make it the best product possible for clients who
  are increasingly accessing resources through phones and
  mobile devices.
On smartphones..
On tablets…
On PCs
User-friendly
•   The portal is built on a “Resources” list
    which is categorized by hierarchical terms
    and includes articles, organizations, and
    links.
•   The portal builds upon existing resources
    but adds legal assistance content as
    needed.
•   Each resource page features:
      – Self-help (pro se) legal information
        and community education materials
      – Online standardized forms approved
        by the Tennessee Supreme Court
        (when available)
      – Link to online probono assistance
        website – OnlineTNJustice
      – Find representation – link to statewide
        directory of legal aid services, pro
        bono assistance services, etc.
Interactive for Librarians
             •   Each participating library will have its
                 own profile (or page) in the portal.
             •   Librarians will be able to login and
                 change the information on their profile.
             •   Librarians will also be able to select and
                 associate specific content to appear on
                 the profile.
             •   Each librarian will also be able to submit
                 content to add to legal resources.
             •   Allows each library to also build up their
                 hard-copy legal help library and
                 highlight it online.
             •   For libraries without sophisticated
                 websites (often in rural locations) it gives
                 them additional web resources.
LIFT Sample Resource Pages: Orders of
        Protection & Divorce
Conservatorship Page Cont’d.
Find Help at a Local Library
Find Help at a Local Library
Ask a Lawyer a Question
    OnlineTNJustice
Find Representation
Tennessee Forms
Next Steps
•   Four libraries are piloting site once content upload is complete – Two major
    metropolitan, one rural, one medium-sized city
•   Once the portal is finalized and tested, TALS and WTLS will train librarians
    across Tennessee on its use.
•   Trainings will be conducted in all the regions of the State Library system
    and they will be recorded for live and on-demand web viewing. Librarians
    will be taught how to use the site, how to login an create their own profile
    pages, how to talk with clients needing legal assistance, and about local
    legal resources.

     –   What is legal aid?
     –   What is the difference between legal advice and legal information?
     –   A detailed “how-to” on the TN Library/Legal Resource Portal
     –   What are the most common civil legal questions you will encounter?
     –   How to make a referral to your local legal aid program or pro bono program.
Library trainings
• Curriculum for librarians is currently in
  development
• Regional librarian trainings scheduled for
  2013
• 9 trainings will be held across Tennessee
  in conjunction with State Library Regional
  Meetings
For more information about LIFT…
Erik Cole, Tennessee Alliance for Legal Services
ecole@tals.org – 615-627-0956 ext. 23 – www.tals.org

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Legal Information for Tennesseans (LIFT) Overview

  • 1. Building Responsive Websites TIG Conference 2013 Legal Information for Tennesseans (LIFT) Erik Cole, Executive Director, TALS ecole@tals.org/615.627.0956
  • 2. Legal Information for Tenneseans (LIFT) www.legalinfotn.org
  • 3. LIFT – www.legalinfotn.org • One-stop online resource for librarians and library patrons to get accurate legal information • Searchable by county, by library or by legal need • Quickly find legal information, libraries, and where to find legal help • Includes direct connection to online pro bono assistance – www.onlinetnjustice.org • Includes direct connection to 1-888-aLEGALz for in- person referrals • Launching in February 2013 with librarian trainings across Tennessee
  • 4. LIFT continued • Project of West Tennessee Legal Services and the Tennessee Alliance for Legal Services • Funded by a Legal Services Corporation Technology Initiatives Grant (TIG) • Working in partnership with the Tennessee State Library and Archives and the Tennessee Access to Justice Commission • Website platform, design and mobile-first approach done by Urban Insight, Inc. • Statewide Advisory Committee driving development and content
  • 5. LIFT Integrates Existing Programs Online Pro Bono Assistance Toll-free Legal Information & Referral Online Resources and Court-Forms
  • 6. Optimized for Mobile • Studies now show that as many as half of all Web users use their mobile device as their main method of connecting to the Internet. • It is estimated that in as little as a few years, mobile devices will outnumber PCs and laptops among Web users. • www.legalinfotn.org is optimized to be fully functional on all mobile devices. • The goal is to make the site usable for years to come AND to make it the best product possible for clients who are increasingly accessing resources through phones and mobile devices.
  • 10. User-friendly • The portal is built on a “Resources” list which is categorized by hierarchical terms and includes articles, organizations, and links. • The portal builds upon existing resources but adds legal assistance content as needed. • Each resource page features: – Self-help (pro se) legal information and community education materials – Online standardized forms approved by the Tennessee Supreme Court (when available) – Link to online probono assistance website – OnlineTNJustice – Find representation – link to statewide directory of legal aid services, pro bono assistance services, etc.
  • 11. Interactive for Librarians • Each participating library will have its own profile (or page) in the portal. • Librarians will be able to login and change the information on their profile. • Librarians will also be able to select and associate specific content to appear on the profile. • Each librarian will also be able to submit content to add to legal resources. • Allows each library to also build up their hard-copy legal help library and highlight it online. • For libraries without sophisticated websites (often in rural locations) it gives them additional web resources.
  • 12. LIFT Sample Resource Pages: Orders of Protection & Divorce
  • 14. Find Help at a Local Library
  • 15. Find Help at a Local Library
  • 16. Ask a Lawyer a Question OnlineTNJustice
  • 19. Next Steps • Four libraries are piloting site once content upload is complete – Two major metropolitan, one rural, one medium-sized city • Once the portal is finalized and tested, TALS and WTLS will train librarians across Tennessee on its use. • Trainings will be conducted in all the regions of the State Library system and they will be recorded for live and on-demand web viewing. Librarians will be taught how to use the site, how to login an create their own profile pages, how to talk with clients needing legal assistance, and about local legal resources. – What is legal aid? – What is the difference between legal advice and legal information? – A detailed “how-to” on the TN Library/Legal Resource Portal – What are the most common civil legal questions you will encounter? – How to make a referral to your local legal aid program or pro bono program.
  • 20. Library trainings • Curriculum for librarians is currently in development • Regional librarian trainings scheduled for 2013 • 9 trainings will be held across Tennessee in conjunction with State Library Regional Meetings
  • 21. For more information about LIFT… Erik Cole, Tennessee Alliance for Legal Services ecole@tals.org – 615-627-0956 ext. 23 – www.tals.org