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Putting the Pieces Together:
Great ILL Service and Your Library
Christine Barth, ILL Coordinator, RL&LL
Maureen Welch, Ref...
ILL Puzzle
4/21/2015 2
Delivery
What is your ILL policy?
• National http://www.ala.org/rusa/resources/guidelines/interlibrary
with explanatory statement
h...
http://rl3.dpi.wi.gov/wiscill2012
WISCAT Lending Policies in Participant Record
Encouraging Reciprocity
• Libraries are encouraged to lend as freely as
possible.
• A library will only borrow what it is ...
The Wisconsin Puzzle
• Wisconsin Libraries
– Public, Academic, School &
Special
• Library Systems
• RL & LL (Resources for...
4/21/2015 8
http://rl3.dpi.wi.gov/svc_resource_sharing
Requesting Library Responsibilities
• Train patrons to use
their local or shared
online catalog.
• Review requests
before ...
Limitations to Borrowing
• Reference materials
• Loose-leaf materials
• Rare books
• Periodicals
• Genealogical materials
...
Lending Library Responsibilities
• Lending library acts on
requests promptly
• Due dates allow time for
reasonable use and...
Reference:
The
Patron
Interview
Patron Service
• Are all staff aware of ILL
service & policies?
• Do staff actively
promote use of the
service if patrons ...
How easy is it for patrons to request?
Creating User Accounts
& Giving ILL Permissions
Circulation of ILL Materials
• Do you check out ILL
materials on your
circulation system?
• Can patrons easily
find what I...
Collection Development
• Does your library
consider ILL requests
as suggestions for
purchase?
• Do your selectors
know wha...
Essential Puzzle Piece for WI ILL
How are you doing?
Each year over 9.4 million
items are shared between
libraries to fill requests
for materials not available locally.
Wiscon...
Questions?
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Putting the Pieces Together: Great ILL Service and Your Library

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A presentation at the 2015 WiLS / RL&LL Annual ILL Meeting

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Putting the Pieces Together: Great ILL Service and Your Library

  1. 1. Putting the Pieces Together: Great ILL Service and Your Library Christine Barth, ILL Coordinator, RL&LL Maureen Welch, Reference & ILL Coordinator, IFLS 4/21/2015 1
  2. 2. ILL Puzzle 4/21/2015 2 Delivery
  3. 3. What is your ILL policy? • National http://www.ala.org/rusa/resources/guidelines/interlibrary with explanatory statement http://www.ala.org/rusa/resources/guidelines/interlibraryloancode • State http://rl3.dpi.wi.gov/wiscill2012 • System http://www.iflsweb.org/ill/policies • Library - Does your library have an interlibrary loan policy and where is it? 4/21/2015 3
  4. 4. http://rl3.dpi.wi.gov/wiscill2012
  5. 5. WISCAT Lending Policies in Participant Record
  6. 6. Encouraging Reciprocity • Libraries are encouraged to lend as freely as possible. • A library will only borrow what it is willing to lend.
  7. 7. The Wisconsin Puzzle • Wisconsin Libraries – Public, Academic, School & Special • Library Systems • RL & LL (Resources for Libraries & Lifelong Learning) • Minitex (MN, ND & SD) • Out-of-state (OS)
  8. 8. 4/21/2015 8 http://rl3.dpi.wi.gov/svc_resource_sharing
  9. 9. Requesting Library Responsibilities • Train patrons to use their local or shared online catalog. • Review requests before submitting them to determine if the item will likely circulate. • Too new/popular?
  10. 10. Limitations to Borrowing • Reference materials • Loose-leaf materials • Rare books • Periodicals • Genealogical materials • Electronic resources • Textbooks
  11. 11. Lending Library Responsibilities • Lending library acts on requests promptly • Due dates allow time for reasonable use and delivery • Renewals are granted whenever possible • Label in a way to help borrowing library identify & to get returned safely to lender.
  12. 12. Reference: The Patron Interview
  13. 13. Patron Service • Are all staff aware of ILL service & policies? • Do staff actively promote use of the service if patrons need materials/info not located in the library? • Is it convenient and easy for patrons to request titles?
  14. 14. How easy is it for patrons to request? Creating User Accounts & Giving ILL Permissions
  15. 15. Circulation of ILL Materials • Do you check out ILL materials on your circulation system? • Can patrons easily find what ILL materials they have checked out and when they are due?
  16. 16. Collection Development • Does your library consider ILL requests as suggestions for purchase? • Do your selectors know what comes in via ILL? • Are regularly requested items used to consider collection development needs?
  17. 17. Essential Puzzle Piece for WI ILL
  18. 18. How are you doing?
  19. 19. Each year over 9.4 million items are shared between libraries to fill requests for materials not available locally. Wisconsin continues to rank 1st nationally in per capital interlibrary loans. Rethinking Resource Sharing Wisconsin Style
  20. 20. Questions?

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