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WSC E-Commerce Web Site3. Detailed Design (one section for
each component)
Williams Specialty Company (WSC) e-commerce system will
have some functional components that together works for the
online exchange of goods and services. These components are as
follows:
i. Product Information(In database)
This component carries and displays the relevant product’s (a
sellable unit in ecommerce system) information. It need to show
the customer as much information as possible and required
about product so that they can after that make an informed
purchase decision. The industry standards of information should
be adhered to in this component, so as to easy comparison by
the customer.
ii. Catalog Component
A catalog refers to an online version of the menu or brochure,
which contain all the products and services that the business is
offering. The products are arranged in categories of meaningful
lists of products, e.g Media> Clothes > Shoe
iii. Search Component
This component is probably the most used feature of every
ecommerce system. It basically provides the customer with easy
product location on the large store of products. And rather than
looking in catalogs for a product, the customer will simply
search for it by typing a keyword(s) on the search box and look
for the product. An efficient search functionality will often
ensure that the customer gets product he is looking for and
easily.
iv. Shopping Cart Component
This component offers the functionality that all the selected
products by a specific customer will be displayed in shopping
cart. It is responsible for applying of any offers, discount-
through voucher, taxes etc.
v. User Details/ Profile management
This is an important component since the system might need to
allow a user to shop without login to system. Although at times
it is important and desirable to enables the users create their
profile on the system, so that they don’t need to each time enter
their details when making a purchase.
vi. Order management component
This system basically defines how a customer can order for a
product or a service, and the way he places an order; either
online, through emails, call up customer care available or go to
nearby store and get the product.
vii. Payment Component
This defines the different modes of payment that a customer can
use in the system; using credit cards, debit cards, cash on
delivery, net banking etc. Here, a third party payment gateway
can be employed to keep focus on the main business
requirements.
viii. Warranty or Guarantee Management
This is for the products that might have a guarantee or warranty
associated with them, which needs to be considered by the
business in order to make sure that the customer is coming
back.
ix. Offers Components
This component will cater for the rising need of the businesses
to come up with frequent offers/ loyalty programs/discounts to
boost up their sales.
i. Privacy Policies and Security Component
The business also might require collecting some information
about the customer like name, location, address, sex, aging etc.
This information collected from the customer needs to be kept
private by this component using authorization and firewalls.
3.1 Processing Description
Williams Specialty Company (WSC) e-commerce system has
various processes that corporately achieve the commerce
functionality and they are as mentioned below:
i. Product Information Entrance into the database
This involves the process of collection and recording of the
stock or inventory products that exist in the business. Also
retrieval when the information is required.
ii. Catalog Management
This refers to the process of maintaining and updating the
products catalog which is the online version of the menu or
brochure.
iii. Search Process
This is the process where the customer enters the system they
keys in some search string to be searched on the system then the
result of the search displayed to the customer at the end of the
process.
iv. Order placing process
This is the process that involves the order that the customer
sends to the system admin as an indication of a purchase
completed then goes to the payment process.
v. Payment/ Checkout Process
This refers to the process when the customer pays for the
product and waits for shipment of the product.
3.2 Interface Description
Interface properties is the surface cues which makes the first
impression on the customer created by the system. Given
people’s confirmation bias, the first-time customers or visitors
will unintentionally seek to approve their first impression rather
than misrepresent it. The main consideration factors here are the
branding and usability.
1. Branding
Emotional response is the first response when a customer
accesses the system for the first time. The appeal of the system
interface, in terms of its graphic design and its layout, can
instantly and directly influences the acceptability and the usage
of the system. Identification of company and its activity sector
by the customer needs some more specific attributes of branding
like use of a prominent logo and slogan. It is done in the
following ways:
i. Taking advantage of the familiar brand experience: by
ensuring that diverse channels all deliver same image, and
Incorporate offline marketing movements into design of the web
site.
ii. Create an interactive brand experience:
2. Usability
This refers to the ability of the system to support the
prospective customers in the exploration of the system, the ease
and efficiency with which they might access related information
may affect how much they sense in control of site.
Provide easy and quick access:
· Design to work for cross-platform and having cross-browser
compatibility.
· Only use plug-ins if they enhance value to content.
· Avoid the need for plug-ins and downloads on homepage.
Be customer-centric in the UI design:
· Use customers’ domain model and expectations to structure
the system.
· Present information relevantly to the customer: e.g.
thoroughly test localized systems.
· For greater efficiency and satisfaction, try to minimize click
stream.
· Learn and anticipate customers’ preferences: e.g.
personalization over time.
In the system, let the customer be in controller i.e.
· For both the novice and expert users, you should support the
browsing behaviors.
· Inform customers on the steps and procedures required to
achieve a transaction.
· Provide clear feedback to user actions: allow for easy error
management.
· Give room for customization: e.g. content and language
customization. (John Vergo, 2003)
References:
John Vergo, S. N. (2003). The human-computer interaction
handbook. Hillsdale, NJ, USA: L. Erlbaum Associates Inc.
InfosINFORMATIONSNameBaseball ClubYears EndDecember
31, 2015Work to do: Prepare an excel worksheet to summarize
the amount of players by category
CategoryCodeNameRCRallye-
CapATOAtomMOSMoskitosPWPeeWeeBTBantamMIDMidget
RegistrationDateCodeNameNumber4/1/15RCRallye-
Cap34/2/15RCRallye-
Cap24/2/15MOSMoskitos44/2/15BTBantam64/3/15MIDMidget8
4/4/15BTBantam14/5/15MOSMoskitos24/10/15PWPeeWee54/12
/15PWPeeWee44/15/15MOSMoskitos64/20/15PWPeeWee24/28/
15ATOAtom1
SummaryCodeCategoryTotalRCRallye-
Cap5ATOAtom1MOSMoskitos12PWPeeWee11BTBantam7MID
Midget844
PresentationBaseball ClubMembers by category for the year
ended December 31, 2015ChildrenTeenagersRallye-
Cap5PeeWee11Atom1Bantam7Moskitos12Midget81826Total of
both: 44
ChartCHART OF ACCOUNTNUMBERDESCRIPTION1000Cash
Desjardins1010Cash Register1100A/R1180GST
Receivable1190PST Receivable1200Inventory1250Supplies on
Hand1300Prepaid expense1500Land1510Building1515Accum
Depr Building1520Equipment1525Accum Depr
Equipment2000Line of
Credit2010MasterCard2100A/P2110Salaries
Payable2111Payroll Deduct and Contr (Canada)2112Payroll
Deduct and Contr (Quebec)2120Interest payable2180GST
Payable2190PST Payable2300Tax payable2400Current Portion
of Long-Term Debt2500Note Payable3000Capital
Shares3100Retained
Earnings3200Dividends4000Sales4010Sales Returns and
Allowances4200Other Sales5000COGS6000Advertizing
Exp6010Repairs and Maintenance6020Salaries and employer
contrib6030Supplies6040Insurance6050Rent
Exp6060Utilities6070Other
expenses7000Depreciation7500Interest8000Tax expense
I have to create the User Account page
Team D,
The Test Plan and Component/Unit Code are due. 1 student has
already started on the Test Plan. As discussed in the team
meeting last week, 2 team members will work together to create
the database (using Microsoft Access) and 2 team members and
I will work together to create the web site
(using C# in Visual Studio).
For the web design group, 1 team member has mapped out the
following pages for the web site (I went ahead and selected two
pages for my part of the project):
· Login page -
· User Registration page -
· User Account page -
· Catalog page
· Order page
· Purchase page
· Order Information page
I only have to create the User Account Page for now...I have
also attached previous week assignments for reference
Thankyou
WSC E-Commerce Web Site3. Detailed Design (one section for each comp.docx

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  • 1. WSC E-Commerce Web Site3. Detailed Design (one section for each component) Williams Specialty Company (WSC) e-commerce system will have some functional components that together works for the online exchange of goods and services. These components are as follows: i. Product Information(In database) This component carries and displays the relevant product’s (a sellable unit in ecommerce system) information. It need to show the customer as much information as possible and required about product so that they can after that make an informed purchase decision. The industry standards of information should be adhered to in this component, so as to easy comparison by the customer. ii. Catalog Component A catalog refers to an online version of the menu or brochure, which contain all the products and services that the business is offering. The products are arranged in categories of meaningful lists of products, e.g Media> Clothes > Shoe iii. Search Component This component is probably the most used feature of every ecommerce system. It basically provides the customer with easy product location on the large store of products. And rather than looking in catalogs for a product, the customer will simply search for it by typing a keyword(s) on the search box and look for the product. An efficient search functionality will often ensure that the customer gets product he is looking for and easily. iv. Shopping Cart Component This component offers the functionality that all the selected products by a specific customer will be displayed in shopping cart. It is responsible for applying of any offers, discount- through voucher, taxes etc. v. User Details/ Profile management This is an important component since the system might need to
  • 2. allow a user to shop without login to system. Although at times it is important and desirable to enables the users create their profile on the system, so that they don’t need to each time enter their details when making a purchase. vi. Order management component This system basically defines how a customer can order for a product or a service, and the way he places an order; either online, through emails, call up customer care available or go to nearby store and get the product. vii. Payment Component This defines the different modes of payment that a customer can use in the system; using credit cards, debit cards, cash on delivery, net banking etc. Here, a third party payment gateway can be employed to keep focus on the main business requirements. viii. Warranty or Guarantee Management This is for the products that might have a guarantee or warranty associated with them, which needs to be considered by the business in order to make sure that the customer is coming back. ix. Offers Components This component will cater for the rising need of the businesses to come up with frequent offers/ loyalty programs/discounts to boost up their sales. i. Privacy Policies and Security Component The business also might require collecting some information about the customer like name, location, address, sex, aging etc. This information collected from the customer needs to be kept private by this component using authorization and firewalls. 3.1 Processing Description Williams Specialty Company (WSC) e-commerce system has various processes that corporately achieve the commerce functionality and they are as mentioned below: i. Product Information Entrance into the database This involves the process of collection and recording of the
  • 3. stock or inventory products that exist in the business. Also retrieval when the information is required. ii. Catalog Management This refers to the process of maintaining and updating the products catalog which is the online version of the menu or brochure. iii. Search Process This is the process where the customer enters the system they keys in some search string to be searched on the system then the result of the search displayed to the customer at the end of the process. iv. Order placing process This is the process that involves the order that the customer sends to the system admin as an indication of a purchase completed then goes to the payment process. v. Payment/ Checkout Process This refers to the process when the customer pays for the product and waits for shipment of the product. 3.2 Interface Description Interface properties is the surface cues which makes the first impression on the customer created by the system. Given people’s confirmation bias, the first-time customers or visitors will unintentionally seek to approve their first impression rather than misrepresent it. The main consideration factors here are the branding and usability. 1. Branding Emotional response is the first response when a customer accesses the system for the first time. The appeal of the system interface, in terms of its graphic design and its layout, can instantly and directly influences the acceptability and the usage of the system. Identification of company and its activity sector by the customer needs some more specific attributes of branding like use of a prominent logo and slogan. It is done in the following ways: i. Taking advantage of the familiar brand experience: by
  • 4. ensuring that diverse channels all deliver same image, and Incorporate offline marketing movements into design of the web site. ii. Create an interactive brand experience: 2. Usability This refers to the ability of the system to support the prospective customers in the exploration of the system, the ease and efficiency with which they might access related information may affect how much they sense in control of site. Provide easy and quick access: · Design to work for cross-platform and having cross-browser compatibility. · Only use plug-ins if they enhance value to content. · Avoid the need for plug-ins and downloads on homepage. Be customer-centric in the UI design: · Use customers’ domain model and expectations to structure the system. · Present information relevantly to the customer: e.g. thoroughly test localized systems. · For greater efficiency and satisfaction, try to minimize click stream. · Learn and anticipate customers’ preferences: e.g. personalization over time. In the system, let the customer be in controller i.e. · For both the novice and expert users, you should support the browsing behaviors. · Inform customers on the steps and procedures required to achieve a transaction. · Provide clear feedback to user actions: allow for easy error management. · Give room for customization: e.g. content and language customization. (John Vergo, 2003) References: John Vergo, S. N. (2003). The human-computer interaction handbook. Hillsdale, NJ, USA: L. Erlbaum Associates Inc.
  • 5. InfosINFORMATIONSNameBaseball ClubYears EndDecember 31, 2015Work to do: Prepare an excel worksheet to summarize the amount of players by category CategoryCodeNameRCRallye- CapATOAtomMOSMoskitosPWPeeWeeBTBantamMIDMidget RegistrationDateCodeNameNumber4/1/15RCRallye- Cap34/2/15RCRallye- Cap24/2/15MOSMoskitos44/2/15BTBantam64/3/15MIDMidget8 4/4/15BTBantam14/5/15MOSMoskitos24/10/15PWPeeWee54/12 /15PWPeeWee44/15/15MOSMoskitos64/20/15PWPeeWee24/28/ 15ATOAtom1 SummaryCodeCategoryTotalRCRallye- Cap5ATOAtom1MOSMoskitos12PWPeeWee11BTBantam7MID Midget844 PresentationBaseball ClubMembers by category for the year ended December 31, 2015ChildrenTeenagersRallye- Cap5PeeWee11Atom1Bantam7Moskitos12Midget81826Total of both: 44 ChartCHART OF ACCOUNTNUMBERDESCRIPTION1000Cash Desjardins1010Cash Register1100A/R1180GST Receivable1190PST Receivable1200Inventory1250Supplies on Hand1300Prepaid expense1500Land1510Building1515Accum Depr Building1520Equipment1525Accum Depr Equipment2000Line of Credit2010MasterCard2100A/P2110Salaries Payable2111Payroll Deduct and Contr (Canada)2112Payroll Deduct and Contr (Quebec)2120Interest payable2180GST Payable2190PST Payable2300Tax payable2400Current Portion of Long-Term Debt2500Note Payable3000Capital Shares3100Retained
  • 6. Earnings3200Dividends4000Sales4010Sales Returns and Allowances4200Other Sales5000COGS6000Advertizing Exp6010Repairs and Maintenance6020Salaries and employer contrib6030Supplies6040Insurance6050Rent Exp6060Utilities6070Other expenses7000Depreciation7500Interest8000Tax expense I have to create the User Account page Team D, The Test Plan and Component/Unit Code are due. 1 student has already started on the Test Plan. As discussed in the team meeting last week, 2 team members will work together to create the database (using Microsoft Access) and 2 team members and I will work together to create the web site (using C# in Visual Studio). For the web design group, 1 team member has mapped out the following pages for the web site (I went ahead and selected two pages for my part of the project): · Login page - · User Registration page - · User Account page - · Catalog page · Order page · Purchase page · Order Information page I only have to create the User Account Page for now...I have also attached previous week assignments for reference Thankyou