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Copyright © 2017 8tree 1
Arun Chhabra
May 2017
Designing Vision Systems for
Human Operators and Workflows:
A Case Study
Copyright © 2017 8tree 2
The Dent-mapping Problem
www.8-tree.com
Hail Damage Damage due to ground equipment Lightning strike
(Image Source: Boeing)
The Challenge The Ideal Solution
Achieve reliable, accurate and objective
- Dent-mapping & assessment
- Corrosion Blend-out
Real-time. Boosts inspection efficiency
Reliable & Consistently Accurate
Comprehends industry-mandated* tolerances
Instant Answers…not just data
Handheld-portable. Field-friendly. Zero Learning Curve
No Surface Preparation needed
(Image Source: Wikipedia)
* Structural Repair Manual (SRM) details tolerances for Aviation Maintenance industry
Copyright © 2017 8tree 3
What operators demand What operators must tolerate
Ease of use Difficult learning curve
Accuracy Complex tools & menus
Consistency Long interpretation & reporting time
Reliability Subjectivity & Human-error
Operator Experience Today
Copyright © 2017 8tree 4
A Case Study
Copyright © 2017 8tree 5
“Traditional dent-checking methods are very time
consuming and frustrating”
Valter Fernandes
EVP, Operations
TAP-Maintenance & Engineering
TAP-M&E: The Problem Statement
Copyright © 2017 8tree 6
Traditional Mapping Workflow
Copyright © 2017 8tree 7
• Point-and-shoot… “go/no-go” analysis
• Never look away – eyes always on task!
Implementing dentCHECK®
@ TAP-M&E
Copyright © 2017 8tree 8
Dent Reporting with dentCHECK
Information Rich Reporting
A / Y (or W / D)
Deepest point x-section
Distance to frame & stringer
Detailed log (operator ID, time-stamp, job
#)
Color-coded annotation
Audit-ready digital reporting
Customizable reports
• Dent-Reporting Tool (DRT) – Image-based reporting format with traceable measurement values
• New business model enabling a different set of stakeholders
Copyright © 2017 8tree 9
Workflow Benefits: dentCHECK @ TAP-M&E
AR-enabled ‘go/no-go’ answers SRM compliant
Zero-learning curve Detailed dent-mapping analytics
Handheld portability Tether less & fully-networked design
“Bring the Airplane into the Office” OEM Approved
Copyright © 2017 8tree 10
>90% reduction in dent-mapping times
Efficiency Gains: dentCHECK @ TAP-M&E
2
16
30
240
0 50 100 150 200 250
1 hour
8 hours
(1-shift)
Total Dents Mapped
Dents inspected per time-period
(higher is better)
dentCHECK Traditional Methods
5
10
10
10
35
1
0.5
0.5
1
3
0 5 10 15 20 25 30 35
Setup per dent
Operator maps dent
Peer review/consensus
Create dent-report
Total
Minutes
Inspection time per Dent
(lower is better)
dentCHECK Traditional Methods
14 days of time & labor saved with each day
of dentCHECK use
ROI period <3 months
Copyright © 2017 8tree 11
“dentCHECK isn’t simply an enhancement to our dent-
mapping processes…
…it’s a huge leap in efficiency!”
Valter Fernandes
EVP, Operations
TAP-Maintenance & Engineering
Empowering Airlines/MROs
Copyright © 2017 8tree 12
Vision System Design Philosophy
Copyright © 2017 8tree 13
dentCHECK application, product and workflow
Copyright © 2017 8tree 14
Technology & Usability Engineering
MemorabilityEfficiencyLearnability Errors Satisfaction
Accuracy Repeatability
+
Research Citation: Jacob Nielsen; “Usability Engineering”; 1993
“Don't bend to technology.
Bend technology to your needs”
Jason Pontin
MIT Technology Review
Copyright © 2017 8tree 15
Design considerations for shop floor use
“Ease of Use guides everything”
Make the technology transparent
AR-enabled UX/UI
Tether less & fully-networked
Handheld portability
Near real-time response <1s
Zero-learning curve
Drop-protection
Long-lasting calibration
Copyright © 2017 8tree 16
• USB3 camera with IMX174 Sensor
running at 160 Hz
• Intel NUC computer with i5 processor
• TI DLP projector
• 98Wh battery = 4 hrs operation
• Scan time = 0.1 s
• Evaluation time = 2-5 s
• Augmented Reality (AR) projection of
results onto the inspected part
• 2-button operation
How did dentCHECK address these challenges?
Intel NUC computer
DLP projector
IMX 174 Sensor camera
Copyright © 2017 8tree 17
• The Virtual CAD model  what does the undamaged surface look like?
• Fit a mathematical surface to the 3D scan data
• Measure and display the size & depth of a dent
• Knowing what is right and what is wrong without further input
• This works on planar and simple curved surfaces
How does dentCHECK work?
Fitted
Surface
Copyright © 2017 8tree 18
Ease-
of-
Use
Intuitive
Portable
& Self-
contained
Flexible
High-
speed
Accurate &
Consistent
Zero Learning Curve
1-button operation
Tablet/smartphone control
No surface preparation needed
Traceable to
National
Standards Lightweight
No cables or monitor
No external CPU
Actionable Results <2 sec
Efficiency boost >10x
Real-time feedback
Barcode Configuration
Ease-of-Use that Empowers the Operator
Copyright © 2017 8tree 19
Who’s using dentCHECK?
Copyright © 2017 8tree 20
Arun Chhabra
arun@8-tree.com
+1 408 813 0969

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"Designing Vision Systems for Human Operators and Workflows: A Case Study," a Presentation from 8tree

  • 1. Copyright © 2017 8tree 1 Arun Chhabra May 2017 Designing Vision Systems for Human Operators and Workflows: A Case Study
  • 2. Copyright © 2017 8tree 2 The Dent-mapping Problem www.8-tree.com Hail Damage Damage due to ground equipment Lightning strike (Image Source: Boeing) The Challenge The Ideal Solution Achieve reliable, accurate and objective - Dent-mapping & assessment - Corrosion Blend-out Real-time. Boosts inspection efficiency Reliable & Consistently Accurate Comprehends industry-mandated* tolerances Instant Answers…not just data Handheld-portable. Field-friendly. Zero Learning Curve No Surface Preparation needed (Image Source: Wikipedia) * Structural Repair Manual (SRM) details tolerances for Aviation Maintenance industry
  • 3. Copyright © 2017 8tree 3 What operators demand What operators must tolerate Ease of use Difficult learning curve Accuracy Complex tools & menus Consistency Long interpretation & reporting time Reliability Subjectivity & Human-error Operator Experience Today
  • 4. Copyright © 2017 8tree 4 A Case Study
  • 5. Copyright © 2017 8tree 5 “Traditional dent-checking methods are very time consuming and frustrating” Valter Fernandes EVP, Operations TAP-Maintenance & Engineering TAP-M&E: The Problem Statement
  • 6. Copyright © 2017 8tree 6 Traditional Mapping Workflow
  • 7. Copyright © 2017 8tree 7 • Point-and-shoot… “go/no-go” analysis • Never look away – eyes always on task! Implementing dentCHECK® @ TAP-M&E
  • 8. Copyright © 2017 8tree 8 Dent Reporting with dentCHECK Information Rich Reporting A / Y (or W / D) Deepest point x-section Distance to frame & stringer Detailed log (operator ID, time-stamp, job #) Color-coded annotation Audit-ready digital reporting Customizable reports • Dent-Reporting Tool (DRT) – Image-based reporting format with traceable measurement values • New business model enabling a different set of stakeholders
  • 9. Copyright © 2017 8tree 9 Workflow Benefits: dentCHECK @ TAP-M&E AR-enabled ‘go/no-go’ answers SRM compliant Zero-learning curve Detailed dent-mapping analytics Handheld portability Tether less & fully-networked design “Bring the Airplane into the Office” OEM Approved
  • 10. Copyright © 2017 8tree 10 >90% reduction in dent-mapping times Efficiency Gains: dentCHECK @ TAP-M&E 2 16 30 240 0 50 100 150 200 250 1 hour 8 hours (1-shift) Total Dents Mapped Dents inspected per time-period (higher is better) dentCHECK Traditional Methods 5 10 10 10 35 1 0.5 0.5 1 3 0 5 10 15 20 25 30 35 Setup per dent Operator maps dent Peer review/consensus Create dent-report Total Minutes Inspection time per Dent (lower is better) dentCHECK Traditional Methods 14 days of time & labor saved with each day of dentCHECK use ROI period <3 months
  • 11. Copyright © 2017 8tree 11 “dentCHECK isn’t simply an enhancement to our dent- mapping processes… …it’s a huge leap in efficiency!” Valter Fernandes EVP, Operations TAP-Maintenance & Engineering Empowering Airlines/MROs
  • 12. Copyright © 2017 8tree 12 Vision System Design Philosophy
  • 13. Copyright © 2017 8tree 13 dentCHECK application, product and workflow
  • 14. Copyright © 2017 8tree 14 Technology & Usability Engineering MemorabilityEfficiencyLearnability Errors Satisfaction Accuracy Repeatability + Research Citation: Jacob Nielsen; “Usability Engineering”; 1993 “Don't bend to technology. Bend technology to your needs” Jason Pontin MIT Technology Review
  • 15. Copyright © 2017 8tree 15 Design considerations for shop floor use “Ease of Use guides everything” Make the technology transparent AR-enabled UX/UI Tether less & fully-networked Handheld portability Near real-time response <1s Zero-learning curve Drop-protection Long-lasting calibration
  • 16. Copyright © 2017 8tree 16 • USB3 camera with IMX174 Sensor running at 160 Hz • Intel NUC computer with i5 processor • TI DLP projector • 98Wh battery = 4 hrs operation • Scan time = 0.1 s • Evaluation time = 2-5 s • Augmented Reality (AR) projection of results onto the inspected part • 2-button operation How did dentCHECK address these challenges? Intel NUC computer DLP projector IMX 174 Sensor camera
  • 17. Copyright © 2017 8tree 17 • The Virtual CAD model  what does the undamaged surface look like? • Fit a mathematical surface to the 3D scan data • Measure and display the size & depth of a dent • Knowing what is right and what is wrong without further input • This works on planar and simple curved surfaces How does dentCHECK work? Fitted Surface
  • 18. Copyright © 2017 8tree 18 Ease- of- Use Intuitive Portable & Self- contained Flexible High- speed Accurate & Consistent Zero Learning Curve 1-button operation Tablet/smartphone control No surface preparation needed Traceable to National Standards Lightweight No cables or monitor No external CPU Actionable Results <2 sec Efficiency boost >10x Real-time feedback Barcode Configuration Ease-of-Use that Empowers the Operator
  • 19. Copyright © 2017 8tree 19 Who’s using dentCHECK?
  • 20. Copyright © 2017 8tree 20 Arun Chhabra arun@8-tree.com +1 408 813 0969