1. The document outlines 3 phases of education during the COVID-19 pandemic: emergency online teaching during lockdown, teaching with limited presence after lockdown, and preparing for flexible teaching going forward with uncertainty. 2. During the emergency online phase, the university transitioned teaching online in a week through professional development, existing platforms, and additional IT support. 3. The current phase involves hybrid and mixed teaching models with limited on-campus presence through strategies like videoconferencing, interactive tools, and dividing students into groups. 4. Looking ahead, the university aims to plan flexibly by improving infrastructure, tools, and training to support fully online, hybrid, or face-to-face instruction as

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Education in the New Normal
eMadrid Special Sessions
Carlos Delgado Kloos (@cdkloos)
eMadrid Excellence Network
www.emadridnet.org
Sessions SS05A&06A (Thu, 15:00-18:00)
UNESCO Chair on
Scalable Digital Education for All
Spain
United Nations
Educational, Scientific and
Cultural Organization
1
eMadrid Network
— UC3M (coordinator)
— UAM
— UCM
— UNED
— UPM
— URJC
2

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eMadrid Network
— 1 Jan 2010-31 May 2014
— 1 Oct 2014-31 Dec 2018
— 1 Jan 2019-31 Dec 2022
— Educational
Technologies
3
eMadrid Network
— www.emadridnet.org
— Organized
— >70 monthly seminars
— 10 annual workshops
— Talks
— Prizes
— Results
— Papers
— Consulting
4

3. 3
Session SS05A (Thu, 15:00-16:30)
Zoom Rm Pilar Careaga
1. Carlos Delgado Kloos, … (UC3M):
Towards a Cloud-Based University Accelerated through the Pandemic
2. …, Edmundo Tovar (UPM):
Why students’ self-regulation is key towards the new normality?
3. Cristina Alonso, … (UCM):
Data science meets standardized game learning analytics
4. Sophie Heim, … (TU München):
Providing Learning Success as a Service: A Structured Literature Review
5. Mohammad Asif Zaman, … (Stanford U):
iLabs as an online laboratory platform: A case study at Stanford University during the COVID-19 Pandemic
6. Rosa Carro, … (UAM):
Teaching Operating Systems in the Time of COVID-19
5
Session SS06A (Thu, 16:30-18:00)
Zoom Rm Ye Shuhua
1. …, Antonio Robles-Gomez, … (UNED):
Studying the Students' Learning in LoT@UNED
2. J. Ángel Velázquez-Iturbide, … (URJC):
Students’ Emotions Using an Algorithm Experimentation Tool in the New Normal
3. Martín Llamas-Nistal, … (U Vigo):
BeA (Blended e-Assessment): Adapting to the COVID-19 world
4. Pedro Plaza, … (UNED):
Promoting Computational Thinking through Visual Block Programming Tools
5. Ahmad Samer Wazan, … (Zayed U):
Which Virtualization Technology is Right for My Online IT Educational Labs?
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4. 4
UC3M Presentation
1. Carlos Delgado Kloos, Carlos Alario-Hoyos,
Carmen Fernández-Panadero, Pedro J. Muñoz-Merino,
Iria Estévez-Ayres, Mario Muñoz-Organero, Mª Blanca Ibáñez,
Pedro M. Moreno-Marcos, Boni García (UC3M):
Towards a Cloud-Based University
Accelerated through the Pandemic
7
UPM Presentation
2. Ignacio Noguerol, Bernardo Tabuenca, Edmundo Tovar (UPM):
Why Students’ Self-Regulation is Key
towards the New Normality?
8

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UCM Presentation
3. Cristina Alonso-Fernández, Antonio Calvo-Morata, Manuel Freire,
Iván Martínez-Ortíz, Baltasar Fernández-Manjón (UCM):
Data Science
Meets
Standardized Game Learning Analytics
9
TUM Presentation
4. Sophie Heim, Clemens Drieschner, Holger Wittges, Helmut Krcmar
(TU München):
Providing Learning Success as a Service:
A Structured Literature Review
10

6. 6
Stanford Presentation
5. Mohammad Asif Zaman, Lars Thorben Neustock, Lambertus Hesselink
(Stanford U):
ILabs as an online laboratory platform:
A case study at Stanford University during the COVID-19 Pandemic
11
UAM Presentation
6. Eloy Anguiano, Rosa Carro, Álvaro Ortigosa, Pilar Rodríguez (UAM):
Teaching Operating Systems
in the Time of COVID-19
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13
Towards a Cloud-Based University
Accelerated through the Pandemic
Carlos Delgado Kloos, C. Alario-Hoyos,C. Fernández-Panadero, P.J. Muñoz-Merino,
I. Estévez-Ayres, M. Muñoz-Organero, M.B. Ibáñez, P.M. Moreno-Marcos, B. García
Universidad Carlos III de Madrid
www.it.uc3m.es/cdk, educate.gast.it.uc3m.es, www.emadridnet.org
@cdkloos
UNESCO Chair on
Scalable Digital Education for All
Spain
United Nations
Educational, Scientific and
Cultural Organization
14

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Timeline
— Phase 0: Old normal (…-10 Mar 2020)
— Face-to-face teaching
15
Timeline
— Phase 0: Old normal (…-10 Mar 2020)
— Face-to-face teaching
— Phase 1: Lockdown under pandemic (11 Mar-30 Aug 2020)
— Emergency online teaching
16

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Timeline
— Phase 0: Old normal (…-10 Mar 2020)
— Face-to-face teaching
— Phase 1: Lockdown under pandemic (11 Mar-30 Aug 2020)
— Emergency online teaching
— Phase 2: Post-lockdown under pandemic (1 Sep 2020-30 Aug 2021)
— Teaching with limited presence
17
Timeline
— Phase 0: Old normal (…-10 Mar 2020)
— Face-to-face teaching
— Phase 1: Lockdown under pandemic (11 Mar-30 Aug 2020)
— Emergency online teaching
— Phase 2: Post-lockdown under pandemic (1 Sep 2020-30 Aug 2021)
— Teaching with limited presence
— Phase 3: Uncertainty (1 Sep 2021-30 Aug 2022)
— Preparing for flexible teaching in an uncertain situation
18

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Phase 0
Face-to-Face Teaching
19
Undergraduate Courses
20

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Graduate Courses
21
— Subject of 6 ECTS
— 150 h student work
— 14 week/semester of classes plus exams
— Each week
— 1 lecture in large group (90-100 min, max 120 students)
— 1 seminar/recitation in small group (90-100 min, max 40 students)
Lecture (120)
Seminar (40) Seminar (40) Seminar (40)
UC3M Class Model
22

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Timeline
— Phase 0: Old normal (…-10 Mar 2020)
— Face-to-face teaching
— Phase 1: Lockdown under pandemic (11 Mar-30 Aug 2020)
— Emergency online teaching
— Phase 2: Post-lockdown under pandemic (1 Sep 2020-30 Aug 2021)
— Teaching with limited presence
— Phase 3: Uncertainty (1 Sep 2021-30 Aug 2022)
— Preparing for flexible teaching in an uncertain situation
23
Phase 1
Emergency Online Teaching
Objective: Class Continuity
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Emergency Online Teaching
Transition from face-to-face to online teaching within a week
— Professional development (12-17 Mar): 1.525 teaching staff
— Already existing platforms
— 1st platform: Blackboard Collaborate Ultra
— 2nd platform: Google Meet
— Actions
— Additional procurement: Respondus
— Reinforcement of services for additional demand
— Web: uc3m.es/uc3mdigital/covid19/pdi
— Links to handbooks
— Guides for online teaching and learning
— FAQs, resources, status of platforms
— Unified Helpdesk : uc3mdigital@uc3m.es
25
Emergency Online Teaching
— LMS: >15K students, ~1.700 teachers
— Blackboard Collaborate:
— Use in first days:
— 22-23K unique users/day
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Infographics for Faculty and Students
27
Website
www.uc3m.es/uc3mdigital/covid19/pdi
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Self-Service Boxes in the Library
— Aseptic boxes for
lending and returning
documents
— Reduces handling of documents
— Expedites processes
— Promotes user autonomy
29
Phase 1: Emergency Online Teaching
— Fast reaction
— Attention to teaching staff, students, and personnel
— Agile communication, training, helpdesk
— Availability of videoconferencing systems
— Blackboard Collaborate Ultra y Google Meet (GSuite Education Enterprise)
— Additional actions
— Procurement, reinforcement of IT and communications
— Result
— 0 system crashes, 0 successful attacks, 0 performance problems 0-0-0
30

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Timeline
— Phase 0: Old normal (…-11 Mar 2020)
— Face-to-face teaching
— Phase 1: Lockdown under pandemic (11 Mar-30 Aug 2020)
— Emergency online teaching
— Phase 2: Post-lockdown under pandemic (1 Sep 2020-30 Aug 2021)
— Teaching with limited presence
— Phase 3: Uncertainty (1 Sep 2021-30 Aug 2022)
— Preparing for flexible teaching in an uncertain situation
31
Phase 2
Teaching with Limited Presence
Objective: Hybrid/mixed Teaching
32

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week 1 week 1
Division by Students
student 1 student 2
student 3 student 4
subj. 1
subj. 2
subj. 3
subj. 4
subj. 1
subj. 2
subj. 3
subj. 4
year
1
year
2
online
lecture seminar
33
Improvement of the Podium
for Hybrid Teaching
Interactive
monitor
34

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Simultaneously online and onsite
students students
35
week 1 week 1
Division by Class Types
student 1 student 2
student 3 student 4
subj. 1
subj. 2
subj. 3
subj. 4
subj. 1
subj. 2
subj. 3
subj. 4
year
1
year
2
online
lecture seminar
36

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week 1 week 1
Division by Class Types
student 1 student 2
student 3 student 4
subj. 1
subj. 2
subj. 3
subj. 4
subj. 1
subj. 2
subj. 3
subj. 4
year
1
year
2
online
lecture seminar
Reorganization of groups
37
Bringing the F2F Experience Online
38

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1. Videoconferencing
39
2. Interaction
40

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3. Shared Boards
41
Shared Boards
Diagrams Documents
Board
42

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Shared Boards: General
43
Shared Boards: Diagrams
44

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Shared Boards: Diagrams
45
Shared Documents
46

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Shared Documents
47
4. Content Creation
48

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Phase 2: Limited Presence
— Videoconferencing
— Blackboard Collaborate*
— Google Meet+
— Interaction
— Wooclap*
— Board
— Jamboard+, etc
— Video creation
— Kaltura*
* Integrated into Moodle
+ Through Google Workspace
49
Timeline
— Phase 0: Old normal (…-11 Mar 2020)
— Face-to-face teaching
— Phase 1: Lockdown under pandemic (11 Mar-30 Aug 2020)
— Emergency online teaching
— Phase 2: Post-lockdown under pandemic (1 Sep 2020-30 Aug 2021)
— Teaching with limited presence
— Phase 3: Uncertainty (1 Sep 2021-30 Aug 2022)
— Preparing for flexible teaching in an uncertain situation
50

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Phase 3
Preparing for Teaching in Uncertainty
Objective: Flexibility
51
Phase 3: Flexibility
— Need to plan with uncertainty
— Importance of teacher training
— Investment also for after pandemic
— Preparation for future education
— From videoconferencing tools
for meetings to educational ones
— High investment in edtech
— New features and platforms
medium.com/swlh/mapping-edtech-investments-
in-2020-where-did-the-money-go-ac55dc737918
www.edsurge.com/news/2021-01-13-a-record-year-amid
-a-pandemic-us-edtech-raises-2-2-billion-in-2020
52

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HyFlex: Hybrid and Flexible
— Classrooms ready for face-to-face, hybrid, and online instruction
— Technical infrastructure
— Ambient mics, speakers,
cameras, document cameras
interactive monitors, projectors
— Improved software and communication tools
— Videoconferencing tools for meetings classes,
interaction tools
53
Videoconferencing Improvements
— Combined image
— Faces
— Background
— Content
— Audio
— Organization
— Networking
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Videoconferencing: Combined Image
— mmhmm
— mmhmm.app
— OBS
— obsproject.com
— SnapCamera
— snapcamera.snapchat.com
— ChromaCam
— chromacam.me
Face
Content Background
55
Videoconferencing: Audio
— Spatial Chat
— spatial.chat
— High Fidelity
— highfidelity.com
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Videoconferencing: Organization
— Engageli
— engageli.com
— Class
— class.com
— ClassIn
— classin.com
57
Networking
— Wonder
— wonder.me
— Gatherly
— gatherly.io
— GatherTown
— gather.town
— Remo
— remo.co
— Circle
— letscircle.co
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Phase 3: Hybrid and Flexible
— Improvement of platforms
— Moving more human elements online
— Investment in classrooms for better hybrid teaching
— Professional development for active teaching
— Moving some classes into hybrid or online format
59
Summary
— Phase 0: Old normal (…-11 Mar 2020)
— Face-to-face teaching
— Phase 1: Emergency online teaching (11 Mar-30 Aug 2020)
— Continuity -> Fast reaction
— Phase 2: Teaching with limited presence(1 Sep 2020-30 Aug 2021)
— Hybrid & mixed teaching -> Reorganization
— Phase 3: Preparing for flexible teaching (1 Sep 2021-30 Aug 2022)
— Flexibility -> Prospection
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61