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VPTCS : A multidisciplinary model for User Experience Quality Assurance (UxQA)
The document outlines a multidisciplinary model for assessing user experience (UX) and user interface (UI) within e-commerce and digital services, emphasizing the importance of visibility, perception, technical content, and services. It identifies user requirements and potential improvements in website navigation, content quality, and overall experience, while advocating for a collaborative approach among various providers. The conclusion reflects on the enduring relevance of user requirements in future design and digital interactions.
