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Uses and 
Gratifications Theory
What is it? 
• Researchers of this theory include Blumler and Katz, they developed the Uses and Gratification theory 
over a number of years. 
• It is an ‘audience’ theory about how we interact with media, and it can be applied to all forms of media: 
 Film 
 Television 
 Radio 
 Music 
The theory assumes that the audience take an active role in interpreting and integrating 
media into their own lives. The theory also hols the audience responsible for choosing the 
media to meet their needs. Altogether the approach suggests that people use the media to 
fulfil their specific gratifications. 
Blumler & Katz (1974) argued that audience needs have social and psychological origins which 
generate certain expectations about the mass media, leading to differential patterns of media 
exposure which result in both the gratification of needs and in other (often unintended) 
consequences. This does assume an active audience making motivated choices. However, 
McQuail suggests that the dominant stance of recent researchers in this tradition is now that: 
Personal social circumstances and psychological dispositions together influence both... general 
habits of media use and also... beliefs and expectations about the benefits offered by the 
media, which shape... specific acts of media choice and consumption, followed by.... 
assessments of the value of the experience (with consequences for further media use) and, 
possibly... applications of benefits acquired in other areas of experience and social activity.
What is it meant to do? 
• When we choose a form of media it is suggested that the uses 
and gratifications theory has to fulfil one of the following 
when we choose a form of media: 
• Identify- being able to recognise the product or person in front 
of you, role models that reflect similar values to yours, 
aspiration to be someone else. 
• Educate- being able to acquire information, knowledge and 
understanding 
• Entertain- what you are consuming should give you enjoyment 
and also some form of ‘escapism’ enabling us to forget our 
worries temporarily. 
• Social Interaction- the ability for media products to produce a 
topic of conversation between other people and sparks 
debates.
Why do we watch? 
• Cognitive needs: 
• People use media for acquiring knowledge, information etc., Among the audience some of them have intellectual 
needs to acquire knowledge this is not common to all only certain people have their need, each person have a 
different need for e.g. quiz programs on TV, in order to acquire knowledge and information you will watch news to 
satisfy the need, search engines in the internet, they make use of these to gain more knowledge. Particularly for 
the internet search engine they can browse for any topic under the run with no time restriction. 
• Affective needs: 
• It includes all kinds of emotions, pleasure and other moods of the people. People use media like television to 
satisfy their emotional needs 
• The best example is people watch serials and if there is any emotional or sad scene means people used to cry. 
• Personal Integrative needs: 
• This is the self-esteem need. People use media to reassure their status, gain credibility and stabilize. so people 
watch TV and assure themselves that they have a status in society for e.g. people get to improve their status by 
watching media advertisements like jewellery ad , furniture’s ad and buy products, so the people change their life 
style and media helps them to do so. 
• Social Integrative needs: 
• It encompasses the need to socialize with family, friends and relations in the society. For social interaction now a 
days people do not seems to have social gathering in weekend, instead they do such social interaction using media 
like the social networking sites to satisfy their needs instead.
• Another example is you may not watch the particular series but 
because your friend watching, you also start watching so that 
you have common topics for discussion. 
• Tension free needs: 
• People sometimes use the media as a means of escapism and to 
relieve from tension 
• For e.g. People tend to relax watching TV, listening to radio and 
for satisfying their need for entertainment there by relaxing 
from all the tension, people watch films, films on TV.
Has the internet helped? 
• Because of search engines like Google we can now search for 
anything and there are endless things we can find. It allows an 
audience member to become closer to their role model that is 
in the public eye and music has benefited greatly because of 
websites like YouTube enabling us to have access to any music 
video at any time. 
• Things like YouTube, iTunes and 4OD are all just examples of 
the many ways we can be entertained at our convenience. 
• Because we are so open to social media such as; Facebook, 
Twitter, Instagram etc. we can socialise and spread whether 
we like what we are watching, therefore encouraging or in fact 
discouraging others to do the same. 
• The internet as a whole allows us the freedom to escape 
worries and everyday monotony whenever it is needed.
To conclude… 
• The theory insinuates that media can have an unconscious 
influence over our lives and how we view the world. The idea 
that we simply use the media to satisfy a given need does not 
seem to fully recognise the power of the media in todays 
society. 
• People have criticised the theory because that have reason to 
believe that the public in fact has no real control over the 
media and what it produces. 
• However the theory may be more relevant in modern society 
as the internet TV enables us to have much more freedom 
and control over what we consume.

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Uses and gratifications theory

  • 2. What is it? • Researchers of this theory include Blumler and Katz, they developed the Uses and Gratification theory over a number of years. • It is an ‘audience’ theory about how we interact with media, and it can be applied to all forms of media:  Film  Television  Radio  Music The theory assumes that the audience take an active role in interpreting and integrating media into their own lives. The theory also hols the audience responsible for choosing the media to meet their needs. Altogether the approach suggests that people use the media to fulfil their specific gratifications. Blumler & Katz (1974) argued that audience needs have social and psychological origins which generate certain expectations about the mass media, leading to differential patterns of media exposure which result in both the gratification of needs and in other (often unintended) consequences. This does assume an active audience making motivated choices. However, McQuail suggests that the dominant stance of recent researchers in this tradition is now that: Personal social circumstances and psychological dispositions together influence both... general habits of media use and also... beliefs and expectations about the benefits offered by the media, which shape... specific acts of media choice and consumption, followed by.... assessments of the value of the experience (with consequences for further media use) and, possibly... applications of benefits acquired in other areas of experience and social activity.
  • 3. What is it meant to do? • When we choose a form of media it is suggested that the uses and gratifications theory has to fulfil one of the following when we choose a form of media: • Identify- being able to recognise the product or person in front of you, role models that reflect similar values to yours, aspiration to be someone else. • Educate- being able to acquire information, knowledge and understanding • Entertain- what you are consuming should give you enjoyment and also some form of ‘escapism’ enabling us to forget our worries temporarily. • Social Interaction- the ability for media products to produce a topic of conversation between other people and sparks debates.
  • 4. Why do we watch? • Cognitive needs: • People use media for acquiring knowledge, information etc., Among the audience some of them have intellectual needs to acquire knowledge this is not common to all only certain people have their need, each person have a different need for e.g. quiz programs on TV, in order to acquire knowledge and information you will watch news to satisfy the need, search engines in the internet, they make use of these to gain more knowledge. Particularly for the internet search engine they can browse for any topic under the run with no time restriction. • Affective needs: • It includes all kinds of emotions, pleasure and other moods of the people. People use media like television to satisfy their emotional needs • The best example is people watch serials and if there is any emotional or sad scene means people used to cry. • Personal Integrative needs: • This is the self-esteem need. People use media to reassure their status, gain credibility and stabilize. so people watch TV and assure themselves that they have a status in society for e.g. people get to improve their status by watching media advertisements like jewellery ad , furniture’s ad and buy products, so the people change their life style and media helps them to do so. • Social Integrative needs: • It encompasses the need to socialize with family, friends and relations in the society. For social interaction now a days people do not seems to have social gathering in weekend, instead they do such social interaction using media like the social networking sites to satisfy their needs instead.
  • 5. • Another example is you may not watch the particular series but because your friend watching, you also start watching so that you have common topics for discussion. • Tension free needs: • People sometimes use the media as a means of escapism and to relieve from tension • For e.g. People tend to relax watching TV, listening to radio and for satisfying their need for entertainment there by relaxing from all the tension, people watch films, films on TV.
  • 6. Has the internet helped? • Because of search engines like Google we can now search for anything and there are endless things we can find. It allows an audience member to become closer to their role model that is in the public eye and music has benefited greatly because of websites like YouTube enabling us to have access to any music video at any time. • Things like YouTube, iTunes and 4OD are all just examples of the many ways we can be entertained at our convenience. • Because we are so open to social media such as; Facebook, Twitter, Instagram etc. we can socialise and spread whether we like what we are watching, therefore encouraging or in fact discouraging others to do the same. • The internet as a whole allows us the freedom to escape worries and everyday monotony whenever it is needed.
  • 7. To conclude… • The theory insinuates that media can have an unconscious influence over our lives and how we view the world. The idea that we simply use the media to satisfy a given need does not seem to fully recognise the power of the media in todays society. • People have criticised the theory because that have reason to believe that the public in fact has no real control over the media and what it produces. • However the theory may be more relevant in modern society as the internet TV enables us to have much more freedom and control over what we consume.