ICG Corporate Presentation

1. Introduction

2. “Independent consultants in
IT Asset Management and Software
Asset Management”
Founders of
www.samuserplatform.com

3. IT Asset Management (ITAM)
IT Asset Management processes (ITAM)
Cost Transparancy •Procurement mgt •Financial mgt
& FinancialControl •Contracts mgt •Portfolio mgt
•License mgt, SAM •Vendor mgt Financial View
AMDB
•Stock mgt •Invoices, etc
Service Management processes (ITIL)
•SLM •Change mgt
Customer
•Release Mgt •Security
satisfaction
•Incident Mgt •Config mgt
CMDB Service View
•Problem Mgt •etc
System Management processes
•Monitoring •Storage Mgt
End to end •Automated Inventory •Event Mgt
management •Batch Mgt Operational View
IMDB
•Output Mgt

4. SAM 5W’s (Fundamental Questions)
1.What Software do we have ?
– How much was bought? In stock? What type of license? Which usage rights? Who
requested it? Who authorized it? What contracts do we have? Which Proof of
Purchase do we have ? Etc,…
2. Where is it ?
– Where installed? Which department? Which PC/Server? Where are the certificates
and contracts? Who is reponsible for software on stock? Where is the PoP? Etc,…
3. What is actually being used ?
– Is it installed and is it actually being used ?
4. What is the contribution to the business goals ?
– Does the software support the business processes? Does it have a value add? Or is it a
‘nice to have’?
5. What does it cost our organization ?
– How much money is involved? Exploitation, M&S renewals, depreciation,
compliancy risks (fines), etc

5. Facts & Figures SAM
Q. What prompted your SAM activity?
Source: IDC UK Survey 2008
Drivers for Software Asset Management
100%
90% 23% • Threat of forced Vendor Audit or
31% 33%
80%
38% Compliance Review
70% • Desire to control operations and
38%
60%
31%
33%
reduce costs
50% 34%
40%
• Need standardization for business
30%
service delivery
35%
20%
28%
38% 33% • Better control of software
10%
4% 1%
contracts e.g. expirations
0% 0%
20-99 100-499 500+ ALL
# of PC seats
Other Cost reduction Compliance mitigation Operational efficiency

6. Our Solutions
ITAM CG License ITAM CG SAM
Management
SAM as a Service Services
Services
17-aug-09

7. Our approach
‘’Predictive’’
"Cost Transparancy,
"Proactive" Financial Control"
"Reactive" Organisation
&
Control
“Baseline" Organisation
&
Control Service Portfolio &
100% Tooling
Organisation Processen
&
Control
Organisation Service Portfolio Standardisatie
&
Tooling
& Processen Centrale regie People &
Culture
Control
Service Portfolio & Compliancy
Processen Alle producten Tooling
Mensen &
Cultuur • SAM
Service Portfolio Initial
Scope:
• SW Strategic Planning
& Tooling
Processes Top 3 vendors Mensen &
Cultuur
• SW License Management
• SW Usage Monitoring
• Cost Control
People
& • Reuse
Culture • Stay compliant • Chargeback
• Regularly License checks • Planning
• Central License Desk
• Auto Discovery
• Contract Management
• License Position
• Compliancy plan
17-aug-09

8. Benefit area’s
Operational
Expense Control Compliance
Effectiveness
IT Governance Understand how assets Provide detailed reports
Gain immediate are being utilized for regulatory
visibility into your Optimize Deployment compliance
complete enterprise to Monitor configuration Sarbanes-Oxley
drive informed standards Role-based security
decisions limits access to
Minimize overbuying
sensitive data
Minimize idle and lost
Improve efficiency of assets Ensure all users are
other Enterprise compliant with
functions - Help Desk Improve Planning and corporate standards
Decision Making
Assets repaired more Correct platforms and
swiftly by reducing Recovery / patches
desktop visits contingency /
insurance strategies No unauthorized
software
Mergers / acquisitions
Improved Security Compare actual
Improve Assessment of usage/installation of
– Ensure antivirus Technology Capabilities
software is up to date software to current
Real time enterprise licenses
– Track patches infrastructure ‘picture’ Tie financials to reality

9. Business Case for SAM
Reduce current 2%
spend by 30% or
3%
20% release funds for
maintenance renewals
New capability investment
5% license agreements
Increase ability excess spent
30%
Total IT OPEX $$’s
to enhance solutions
New capability
3% over licensing
80% unused software
Sustaining & Running Decrease
Existing capability Maintenance & 7%
70%
Operating costs Existing capability
20% Savings
IT Budget with efficient SAM
With ITAM Consulting
Allocation Group’s
Software Asset Management
solutions!

10. Our people
• 20+ Experienced Consultants
• Certified ITIL; Prince II
• Microsoft Certified Professional – SAM
• ISO 19770
• Expertise in Asset Management and Service Management solutions
(HP/Peregrine; Assyst; Opsware Asset Management; Express Metrix;
Software Organiser, MRO, Centennial, InControl, etc…)
• Expertise in organisational and cultural change.

11. Some References …
• Rabobank International
• Rabobank Netherlands
• ING
• ABN AMRO
• Achmea
• Aegon
• Telegraaf Media Group
• Robeco
• Corus R&D
• ROC van Twente
• Deltion College
• Getronics
• TNT Post Group
• ATOS Origin
• Ministery of Education
• Ministery of Defense
• DSM
• ABP
• Mayfran Europe
• Dutch Space
• ETC
• UPC
• HP
• Gasunie
• GGZ Oost Brabant
• Ministery of general affairs
• Ministery of Social affairs
• Rijkswaterstaat
• Essent
• Inter Access
• LogicaCMG
• Fabory

12. ITAM Consulting Group
Email: sales@itamcg.com
Tel. +31 (0)35-64 62 618;
www.itamconsultinggroup.com
www.samuserplatform.com