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ORMS NewsFlash
                            V o l u m e   1   ,   I s s u e   3                               J u n e   1 5 ,   2 0 1 1


Highlights
                                          Successful HP TRIM Training
•     HP TRIM
      Training                                                    The Kapish HP TRIM Power User and Adminis-
                                                                  trative User Training was a success! Greg Smith
•     Customer
                                                                  from Kapish provided a two-day training for 16
      Satisfaction
                                                                  Power Users from Pilot agencies and a two-day
      Survey
                                                                  Administrative Training for the ORMS Internal
•     Synergy Data                                                Team, including SOS Archives and CCI.
      Center
      Infrastructure                                              Agencies represented in the trainings were Ore-
                                                                  gon Dept. of Energy, City of West Linn, City of
                                                                  Beaverton, Tualatin Hills Parks and Recreation
                                                                  District, SOS Elections and SOS Archives, as well
                                                                  as the ORMS Support team from Chaves Consult-
                                                                  ing and Arikkan, Inc.

                             Kapish Trainer Greg Smith                     Kapish Training Customer
                          explains HP TRIM security levels.                   Satisfaction Survey
Inside this
                                                                  ORMS Support will e-mail all users who attended
issue:
                                                                  the training a quick on-line Customer Satisfaction
      HP TRIM         1
                                                                  Survey. Please take a few minutes to respond. We
      Training                                                    value your feedback for continuous improvement!

 Kapish Training      1                                                        HP TRIM Resources
     Customer
Satisfaction Survey                                               We’ll also send you the following resources:
     HP TRIM          1                                           •   HP TRIM 7.1 Specs and Limitations
     Resources

    Synergy Data      2     Next ORMS Project                     •   HP TRIM 7.1 Released to Production
       Center
                             Conference Call                      •   HP TRIM Data Sheets for SharePoint, Work-
Additional ORMS       2                                               flow Module and Rendering Module.
    Support
                              Monday, July 11th
                                  2011                             If you did not attend the training, but would like
    RESOLV Issue      2
     Tracking Tip                                                 these resources, please contact the ORMS Support
                             10:00—10:30 a.m.                     Desk and/or visit this HP TRIM Link (copy and
                                                                  paste into your web browser):
                              Invitation will be
                                e-mailed soon                     • http://h71028.www7.hp.com/
                                                                  enterprise/w1/en/software/information-
                                                                  management-trim.html
Page 2Page 2


                                                         Contact the ORMS Support Desk

                                                                               Phone:
                                                                       1-888-354-2006
                         ORMS Support Desk Team:
                         Rebecca Van Cleave (left) and
                         Sara Morgan (right).
                                                                                E-mail:
                                                          ormssupport@chavesconsulting.com


 Additional ORMS
     Support

                       The state-of-the-art Synergy Data Center,
Chaves Consulting,
                       located in Baker City, Oregon, is the central
 Inc. has hired two
                       repository for HP TRIM and agency records
temporary full-time
                       for the ORMS Project.
   ORMS Support
employees to assist    Venkat Subramanian, Sri Ramachandran and
  the SOS Archives     Ryan Chaves worked for more than a week to
 Division. They are    install and test ORMS/HP TRIM Infrastruc-
   providing data      ture. All hardware, servers, storage and other
 entry assistance of   hardware have been installed in the ORMS
    each agency’s      racks in the secure Synergy Data Center.
Retention Schedule
                       They are fully configured and ready for users
  data information
                       to come onboard, with capacity that exceeds                                   Racks in Synergy
 that SOS Archives
                       the needs of the Pilot agencies. Open spaces                                    Data Center
will import into HP
                       visible in the photo of the racks (above right)                                    (top).
       TRIM.
                       allow the ORMS solution to scale up to meet
                       the storage needs of a growing number of
                       Oregon state and local government agencies.                                       Venkat
                                                                                                      Subramanian,
                                  http://synergydcs.com/                                             ORMS Technical
                                                                                                        Manger

                                                   RESOLVTM Issue Tracking Tip
                                  Save searches to create filters for easy access to frequently visited issues.




                                                         ORMS NewsFlash

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HP TRIM Training Success and Customer Survey

  • 1. ORMS NewsFlash V o l u m e 1 , I s s u e 3 J u n e 1 5 , 2 0 1 1 Highlights Successful HP TRIM Training • HP TRIM Training The Kapish HP TRIM Power User and Adminis- trative User Training was a success! Greg Smith • Customer from Kapish provided a two-day training for 16 Satisfaction Power Users from Pilot agencies and a two-day Survey Administrative Training for the ORMS Internal • Synergy Data Team, including SOS Archives and CCI. Center Infrastructure Agencies represented in the trainings were Ore- gon Dept. of Energy, City of West Linn, City of Beaverton, Tualatin Hills Parks and Recreation District, SOS Elections and SOS Archives, as well as the ORMS Support team from Chaves Consult- ing and Arikkan, Inc. Kapish Trainer Greg Smith Kapish Training Customer explains HP TRIM security levels. Satisfaction Survey Inside this ORMS Support will e-mail all users who attended issue: the training a quick on-line Customer Satisfaction HP TRIM 1 Survey. Please take a few minutes to respond. We Training value your feedback for continuous improvement! Kapish Training 1 HP TRIM Resources Customer Satisfaction Survey We’ll also send you the following resources: HP TRIM 1 • HP TRIM 7.1 Specs and Limitations Resources Synergy Data 2 Next ORMS Project • HP TRIM 7.1 Released to Production Center Conference Call • HP TRIM Data Sheets for SharePoint, Work- Additional ORMS 2 flow Module and Rendering Module. Support Monday, July 11th 2011 If you did not attend the training, but would like RESOLV Issue 2 Tracking Tip these resources, please contact the ORMS Support 10:00—10:30 a.m. Desk and/or visit this HP TRIM Link (copy and paste into your web browser): Invitation will be e-mailed soon • http://h71028.www7.hp.com/ enterprise/w1/en/software/information- management-trim.html
  • 2. Page 2Page 2 Contact the ORMS Support Desk Phone: 1-888-354-2006 ORMS Support Desk Team: Rebecca Van Cleave (left) and Sara Morgan (right). E-mail: ormssupport@chavesconsulting.com Additional ORMS Support The state-of-the-art Synergy Data Center, Chaves Consulting, located in Baker City, Oregon, is the central Inc. has hired two repository for HP TRIM and agency records temporary full-time for the ORMS Project. ORMS Support employees to assist Venkat Subramanian, Sri Ramachandran and the SOS Archives Ryan Chaves worked for more than a week to Division. They are install and test ORMS/HP TRIM Infrastruc- providing data ture. All hardware, servers, storage and other entry assistance of hardware have been installed in the ORMS each agency’s racks in the secure Synergy Data Center. Retention Schedule They are fully configured and ready for users data information to come onboard, with capacity that exceeds Racks in Synergy that SOS Archives the needs of the Pilot agencies. Open spaces Data Center will import into HP visible in the photo of the racks (above right) (top). TRIM. allow the ORMS solution to scale up to meet the storage needs of a growing number of Oregon state and local government agencies. Venkat Subramanian, http://synergydcs.com/ ORMS Technical Manger RESOLVTM Issue Tracking Tip Save searches to create filters for easy access to frequently visited issues. ORMS NewsFlash