Dr maurice pisciottano presents how to learn patient retention techniques. canonsburg pa. When a new patient comes into your office, it’s for a reason: They are in pain. Maybe they were referred to you, maybe they looked you up in a phone book, maybe they found you online. It doesn’t matter, the important thing is that they are coming to you for help with a problem.. For More Details: http://www.drmauricepisciottano-retention.com/