2. Prompt Caring Different
1Company Profile – Stages & Paths Pty Ltd
July 2013
Company Profile
Stages & Paths Pty Ltd (Stages & Paths) provides caring support to people in Perth and
the surrounding suburbs by assisting adults living with frailty, disability and/or mental
health and functional issues to remain independent in their own homes. A flexible and
individualised range of services is delivered with respect and compassion through
collaboration and cooperation with recipients, carers, allied health professionals and other
service providers.
Address for Notices
24 Shillington Way, Wanneroo, WA 6065
Service Area
Perth and surrounding suburbs. Stages & Paths also purpose hire for specific client needs
for areas outside the Perth metropolitan area.
Key Contact
Denise Dagley, Director, Phone: (08) 6143-4600, ddagley@seniorhelpers.com.au
Company Description
Stages & Paths was founded in 2000 and is an ASIC registered company (ABN 53 154 588
584). Our client base is by referral and as a preferred provider to organisations such as
the Red Cross. We are recommended by the Commonwealth Respite and Carelink Centre
to those who are not eligible for or who require services outside those provided by
government-funded programs
Services
Stages & Paths is a private, non-medical, in-home care business and does not receive
government funding. A core staff coordinates, supervises and provides on-going training
to caregivers in the field. Caregivers are matched to recipients based on skills,
personality, location and availability. Where ever possible, a single caregiver will provide
all services with a back-up caregiver introduced early to ensure continuity of care. Senior
staff introduce caregivers to clients with complex needs and all staff receive on-the-
ground training across the range of our services before working independently. 24/7
support is guaranteed to all caregivers along with regular supervision, on-going training
and annual skills assessments.
A minimum of one-hour is required for a caregiver to provide services within the
metropolitan area. A minimum of three-hours is required when outside the metro area.
24/7 telephone support and emergency respite are available. A more detailed list of
services and our pricing sheet are available upon request.

3. Prompt Caring Different
2Company Profile – Stages & Paths Pty Ltd
July 2013
Training and Qualifications
All staff providing care are appropriately qualified and hold recognized certifications where
appropriate to their job descriptions. In addition, our staff gain the following on-going
training according to their client base:
Dementia Training
Our staff attend courses run by the Dementia Training Study Centres, specialty modules
offered by universities (either on-campus or online), as well as receiving on-going training
from our in-house psychologist.
Aged Care, Manual Handling, Medication Management
Caregivers providing personal care receive a minimum of Certificate III (Disability, Age or
Community Care - CHC302). Staff who work with clients requiring medication support
receive training in medication management (CHCCS305). Caregivers working with clients
who require transfer support complete certification in Safe Manual Handling Techniques
(APEC 110324); which includes hoist operation and is supplemented by in-house training
specific to in-home situations.
First Aid and Police Clearance
All caregivers are required to have a national Police Clearance indicating no convictions or
criminal behaviour, as well as a Senior First Aid prior to working with any of our clients.
The CPR component of the first aid course is updated annually and the full first aid course
is renewed every three years. Police Clearances are renewed every three-years on
request.
Stages & Paths maintains a database of certification expiries and schedules annual
updates for staff. We monitor the quality of the courses and supplement with training
specific to community and in-home services when required. Stages & Paths provides
work-based training in collaboration with Central TAFE in Leederville for staff who do not
have up-to-date qualifications.
Quality Assurance
Industry Qualifications
ASIC registered company – Stages & Paths Pty Ltd. Owned and operated by an
experienced, post-graduate qualified health professional
Legislation and Standards
National Community Care Common Standards
Disability Services Commission Services Standards (WA)
Insurance
Public liability insurance cover $200M
Professional indemnity insurance cover $1M

4. Prompt Caring Different
3Company Profile – Stages & Paths Pty Ltd
July 2013
Workers’ compensation insurance cover per state and federal law
Community Involvement
Stages & Paths are active in community education and support. We regularly present at
forums, associations and for independent living communities and groups. Our office
provides free information and referral to the community and we do not charge for public
presentations or for consultations to families just entering the aged care services sector.
We have presented at expos and to government bodies, as well as to community groups
for those in retirement and self-funded retirees.