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CUSTOMER SUCCESS PROFILE




              East North East Homes Leeds
              (in cooperation with Sourcing Vantage)
              A cornerstone of the Sourcing Vantage offer is the ability to deliver procurement policy and
              strategy as well as services such as e-Procurement and e-Auctions. The company recently
              worked with East North East Homes Leeds (ENEHL) to help them achieve their spend
              management goals.


                                               The Challenge
                                               With the recent economic downturn, many public sector,
                                               government, and not-for-profit organizations have been
                                               required to do more with less and to re-think their spend
                                               management strategies. East North East Homes Leeds (ENEHL)
                                               is no exception.
                                               The ENEHL team needed help with its cost reduction initiatives
                                               and turned to David Turner, of Sourcing Vantage, to assist.
                                               Many of the commodities that ENEHL purchased for the
                                               housing sector—such as brassware, external, and internal doors
                                               to name just a few—had never been previously competitively
“Ariba StartSourcing has excellent             tendered. With approximately 20,000 properties that required
functionality, is very easy to deploy,         replacement parts, the opportunity for savings was significant.
and the fact that it is on demand helps
                                               A mandate was put into place in the summer of 2009 that
because you don’t have the issue of any
                                               required the team to competitively bid the commodities in order
necessary IT resources.”
                                               to reduce the cost of its goods and services. Because the
David Turner                                   procurement team did not have a tool in place to expand upon,
Sourcing Vantage                               they looked forward to gaining exposure to more-modern
                                               procurement methods. They knew that they needed software to
                                               achieve their cost reduction goals, and decided to look at several
                                               companies on a competitive basis to determine the best fit.

                                               The Solution
                                               The ENEHL/Sourcing Vantage team selected Ariba and the
                                               Ariba StartSourcing™ solution over the other vendors for
                                               several reasons. Mr. Turner had previous experience with using
                                               Ariba solutions and knew that experience would be beneficial.
He also knew from his firsthand experience that Ariba         Lessons Learned and Future Plans
solutions were easy to use and quite intuitive—both           The team has acquired several best practices based on
factors that were important to the                                               the success that they have achieved to
team. Ariba was also well-known in              “The pricing model is            date. First, they suggest identifying the
the marketplace, which facilitated             competitive and makes             commodities to put through—before
talking with suppliers. Since many               it easy for clients to          starting the program—and starting off
suppliers had already used Ariba                     initiate Ariba              with some low-level commodities.
solutions, training and acceptance            StartSourcing on a trial           Pushing the less-complex commodities
would be much easier than with an                or proof-of-concept             through in the beginning allows the
unfamiliar solution. The fact that                       basis.”                 organization to gain necessary
Ariba StartSourcing did not require                                              experience while obtaining some
                                             David Turner
assistance from consultants and                                                  solid results.
                                             Sourcing Vantage
could be easily used on a self-service
                                                                                 Secondly, they suggest promoting the
basis was also extremely attractive to
                                                              success throughout the organization to gain excitement
the team.
                                                              and interest while putting Procurement on the
Because ENEHL had not done e-auctions previously,             corporate map.
they decided to implement Ariba StartSourcing on a
                                                              Because of the substantial gains that the team has
proof-of-concept basis. The first items that were put
                                                              achieved with Ariba StartSourcing, its next phase
through Ariba StartSourcing were a combination of
                                                              includes moving to Ariba SourcingTM—for even-more
design and print services for the ENEHL tenant
                                                              flexibility with its strategic sourcing projects.
magazine, which is distributed to all tenants each
month. Several other events have been implemented             About Sourcing Vantage
since, with plans in place to conduct capital                 Sourcing Vantage Ltd is the exciting joint initiative of David
procurement projects such as kitchen replacements in          Turner and Douglas MacKellar who identified an opportunity to
the near future.                                              launch a new sourcing and procurement service that makes full use
                                                                 of their comprehensive business and procurement experience.
The Benefits                                                     Sourcing Vantage can offer a complete and deep sourcing and
The team has gained significant cost reductions since it         procurement service covering an extensive range of commodities
began to use Ariba StartSourcing—achieving                       and services covering both private and public sector clients.
approximately 18 to 20 percent savings depending on              A cornerstone of the Sourcing Vantage offer is the ability to offer
the commodity. According to David Turner, the results            procurement policy and strategy, as well as services such as helping
have been shared with the board and have—                        clients with cost reduction programmes and the implementation
consequently—stimulated a great deal of interest in              and delivery of solutions such e-Procurement and e-Auctions.
                                                                 www.sourcingvantage.com
the tool.
                                                                 About Ariba, Inc.
“Ariba StartSourcing has excellent functionality, is
                                                                 Ariba, Inc. is the leading provider of on-demand spend
very easy to deploy, and the fact that it is on demand           management solutions. Our mission is to transform the way
helps because you don’t have the issue of any necessary          companies of all sizes, across all industries, and geographies
IT resources,” said Turner. “And the pricing model is            operate by delivering technology, service, and network solutions
competitive and makes it easy for clients to initiate            that enable them to holistically source, contract, procure, pay,
Ariba StartSourcing on a trial or proof-of-concept               manage, and analyze their spend and supplier relationships.
                                                                 Delivered on demand, our enterprise-class offerings empower
basis,” added Turner.
                                                                 companies to achieve greater control of their spend and drive
With such overwhelmingly positive results to date, the           continuous improvements in financial and supply chain
                                                                 performance. More than 1,000 companies, including more than
team plans to expand the spend management footprint
                                                                 half of the companies on the Fortune 100, use Ariba solutions to
to drive additional savings and improve productivity             manage their spend from sourcing and orders through invoicing
whenever it is practical to do so going forward.                 and payment. For more information, visit www.ariba.com.




                                                                                                     Copyright © 2009 Ariba, Inc. All rights reserved.

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East North East Homes Leeds Customer Success Profile

  • 1. CUSTOMER SUCCESS PROFILE East North East Homes Leeds (in cooperation with Sourcing Vantage) A cornerstone of the Sourcing Vantage offer is the ability to deliver procurement policy and strategy as well as services such as e-Procurement and e-Auctions. The company recently worked with East North East Homes Leeds (ENEHL) to help them achieve their spend management goals. The Challenge With the recent economic downturn, many public sector, government, and not-for-profit organizations have been required to do more with less and to re-think their spend management strategies. East North East Homes Leeds (ENEHL) is no exception. The ENEHL team needed help with its cost reduction initiatives and turned to David Turner, of Sourcing Vantage, to assist. Many of the commodities that ENEHL purchased for the housing sector—such as brassware, external, and internal doors to name just a few—had never been previously competitively “Ariba StartSourcing has excellent tendered. With approximately 20,000 properties that required functionality, is very easy to deploy, replacement parts, the opportunity for savings was significant. and the fact that it is on demand helps A mandate was put into place in the summer of 2009 that because you don’t have the issue of any required the team to competitively bid the commodities in order necessary IT resources.” to reduce the cost of its goods and services. Because the David Turner procurement team did not have a tool in place to expand upon, Sourcing Vantage they looked forward to gaining exposure to more-modern procurement methods. They knew that they needed software to achieve their cost reduction goals, and decided to look at several companies on a competitive basis to determine the best fit. The Solution The ENEHL/Sourcing Vantage team selected Ariba and the Ariba StartSourcing™ solution over the other vendors for several reasons. Mr. Turner had previous experience with using Ariba solutions and knew that experience would be beneficial.
  • 2. He also knew from his firsthand experience that Ariba Lessons Learned and Future Plans solutions were easy to use and quite intuitive—both The team has acquired several best practices based on factors that were important to the the success that they have achieved to team. Ariba was also well-known in “The pricing model is date. First, they suggest identifying the the marketplace, which facilitated competitive and makes commodities to put through—before talking with suppliers. Since many it easy for clients to starting the program—and starting off suppliers had already used Ariba initiate Ariba with some low-level commodities. solutions, training and acceptance StartSourcing on a trial Pushing the less-complex commodities would be much easier than with an or proof-of-concept through in the beginning allows the unfamiliar solution. The fact that basis.” organization to gain necessary Ariba StartSourcing did not require experience while obtaining some David Turner assistance from consultants and solid results. Sourcing Vantage could be easily used on a self-service Secondly, they suggest promoting the basis was also extremely attractive to success throughout the organization to gain excitement the team. and interest while putting Procurement on the Because ENEHL had not done e-auctions previously, corporate map. they decided to implement Ariba StartSourcing on a Because of the substantial gains that the team has proof-of-concept basis. The first items that were put achieved with Ariba StartSourcing, its next phase through Ariba StartSourcing were a combination of includes moving to Ariba SourcingTM—for even-more design and print services for the ENEHL tenant flexibility with its strategic sourcing projects. magazine, which is distributed to all tenants each month. Several other events have been implemented About Sourcing Vantage since, with plans in place to conduct capital Sourcing Vantage Ltd is the exciting joint initiative of David procurement projects such as kitchen replacements in Turner and Douglas MacKellar who identified an opportunity to the near future. launch a new sourcing and procurement service that makes full use of their comprehensive business and procurement experience. The Benefits Sourcing Vantage can offer a complete and deep sourcing and The team has gained significant cost reductions since it procurement service covering an extensive range of commodities began to use Ariba StartSourcing—achieving and services covering both private and public sector clients. approximately 18 to 20 percent savings depending on A cornerstone of the Sourcing Vantage offer is the ability to offer the commodity. According to David Turner, the results procurement policy and strategy, as well as services such as helping have been shared with the board and have— clients with cost reduction programmes and the implementation consequently—stimulated a great deal of interest in and delivery of solutions such e-Procurement and e-Auctions. www.sourcingvantage.com the tool. About Ariba, Inc. “Ariba StartSourcing has excellent functionality, is Ariba, Inc. is the leading provider of on-demand spend very easy to deploy, and the fact that it is on demand management solutions. Our mission is to transform the way helps because you don’t have the issue of any necessary companies of all sizes, across all industries, and geographies IT resources,” said Turner. “And the pricing model is operate by delivering technology, service, and network solutions competitive and makes it easy for clients to initiate that enable them to holistically source, contract, procure, pay, Ariba StartSourcing on a trial or proof-of-concept manage, and analyze their spend and supplier relationships. Delivered on demand, our enterprise-class offerings empower basis,” added Turner. companies to achieve greater control of their spend and drive With such overwhelmingly positive results to date, the continuous improvements in financial and supply chain performance. More than 1,000 companies, including more than team plans to expand the spend management footprint half of the companies on the Fortune 100, use Ariba solutions to to drive additional savings and improve productivity manage their spend from sourcing and orders through invoicing whenever it is practical to do so going forward. and payment. For more information, visit www.ariba.com. Copyright © 2009 Ariba, Inc. All rights reserved.