14. Rule #1: Training is appropriate only when two conditions are present:
• There is something that one or more people don’t know how to do, and
• They need to be able to do it.
Rule #2: If they already know how to do it, more training won’t help.
Rule #3: Skill alone is not enough to guarantee performance.
Rule #4: Trainers can guarantee skill, but they cannot guarantee
on-the-job performance.
Rule #5: Only staff and managers, not trainers, can be held accountable
for on-the-job performance.
Assalamu alaikum,
On behalf of the Development Department, I’m very pleased to welcome you all, our beloved CEO, DCEO and our leaders to the launch of the Massar and Kawader projects, which focus on developing our associates to take up challenging and competent responsibilities in the near future.