Desmond Sherlock proposes a workplace toolkit called Spatz to resolve micro-conflicts (spats) in teams before they escalate into harmful conflicts. Spatz uses a 3-step messaging app and peer review network where team members can acknowledge, apologize for, and accept apologies for spats. It aims to establish workplaces free of toxic conflicts by allowing for intense yet constructive debates. Data from Spatz would be collected and analyzed by artificial intelligence to better predict team success and performance. The business model involves charging companies $2-4 per user per month for access to the Spatz application and data insights.