Tara Claeys discusses the value of being nice and how to set up procedures to help ensure nice relationships with clients.

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Self-Respect in Business:
The Fine Line Between Nice
and Too Nice and How to Ask
for What You’re Worth
TARA CLAEYS

2. @TaraClaeys TaraClaeys.com

3. @TaraClaeys TaraClaeys.com
Nice: adj; pleasant or
pleasing or agreeable in
nature or appearance;
socially or conventionally
correct; refined or
virtuous

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Kind: adj; having or showing
a tender and considerate
and helpful nature; used
especially of persons and
their behavior;
characterized by mercy, and
compassion

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Niceness is a social
construct — a
mannered way of
keeping things polite.

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“It does not make you an evil and
calculating person to be nice with a
goal in mind.”

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Nice To Do
Business With

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STRATEGY & PLANNING
SET EXPECTATIONS
● For clients
● For team
● For yourself

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CLIENT COMMUNICATION
INQUIRY
PROPOSAL
CONTRACT
ONBOARDING
PHASES
TaraClaeys.com

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Find a nice way to let
prospects know your process,
pricing and availability.
“No” can be nice.
1. INQUIRY
TaraClaeys.com

12. @TaraClaeys
• Pricing - What is fair?
– Estimate your time and value of work
• Favors, Discounts & Free Work
• Be Specific (in a nice way)
2. PROPOSAL & CONTRACT

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• Describe Process & Expectations
• Describe Process Again
• Treats
4. ONBOARDING

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CLIENT COMMUNICATION - TOOLS
EMAIL & CALENDAR
PROPOSAL TEMPLATE
PROJECT MANAGEMENT
AUTOMATION
SNAIL MAIL & PHONE
TaraClaeys.com

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Thank You!
@TaraClaeys
QUESTIONS?
TaraClaeys.com

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Self-Respect in Business:
The Fine Line Between Nice
and Too Nice and How to Ask
for What You’re Worth
TARA CLAEYS