SlideShare a Scribd company logo
1 of 7
hotel housekeeper KPI 
In this ppt file, you can ref KPI materials for hotel housekeeper position such as 
hotel housekeeper list of KPIs, performance appraisal, job skills, KRAs, BSC… 
If you need more KPI materials for hotel housekeeper, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from kpi123.com 
• Top 28 performance appraisal forms 
• 11 performance appraisal methods 
• 1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Steps to create KPIs of hotel housekeeper 
1. To build KPI system for this position, you can 
follow the steps below: 
2. Define operational objectives for Construction 
technician monthly, quarterly, 6 months, yearly. 
3. Identify Key Result Areas for the Construction 
technician. 
4. Identify tasks list. 
5. Determine work procedure for each KRA, each 
task. 
6. Identify methods to measure the results of each 
KRA, task, procedure. 
7. Create Construction technician KPIs 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Mistakes in creating hotel housekeeper KPIs 
Building KPI system plays an important role in 
evaluating job performance of individual parts, 
divisions and the company’s objectives and 
performance management system in general. The 
development of KPI metrics help to create 
measurement systems, information systems 
throughout the organization. 
1. When building KPI system, you should note the 
following factors: 
2. Do not create too many KPI, KPI be built around 
3-5 KRAs. 
3. KPI should change to suit each stage (depending 
on your goals). 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
How to design hotel housekeeper KPIs 
1. KPIs should be clearly linked to 
the strategy, i.e. the things that 
matter the most. 
2. KPIs have to provide the answers 
to our most important questions. 
3. KPIs should be primarily designed 
to empower employees and provide 
them with the relevant information to 
learn. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Interview questions and answers – free download/ pdf and ppt file 
Types of KPIs: 
1. Process KPIs - measure the efficiency or productivity of a business process. Examples - 
Days to deliver an order. 
2. Input KPIs - measure assets and resources invested in or used to generate business 
results. Examples - Dollars spent on research and development, Funding for employee 
training, Quality of raw materials. 
3. Output KPIs - measure the financial and nonfinancial results of business activities. 
Examples - Revenues, Number of new customers acquired. 
4. Leading KPI - measure activities that have a significant effect on future performance. Drive 
the performance of the outcome measure, being predictor of success or failure. 
5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has 
been consumed. Such as most financial KPIs, measure the output of past activity. 
6. Outcome KPI - Reflects overall results or impact of the business activity in terms of 
generated benefits, as a quantification of performance. Examples are customer retention, 
brand awareness. 
7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples 
are employee satisfaction through surveys which gives a qualitative report. 
8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging 
numbers. Quantitative data is most common in measurement and therefore forms the 
backbone of most KPIs. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Top KPI materials for hotel housekeeper 
If you need more KPI materials for hotel 
housekeeper, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from kpi123.com 
•Top 28 performance appraisal forms 
•11 performance appraisal methods 
•1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Top KPI materials for hotel housekeeper 
If you need more KPI materials for hotel 
housekeeper, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from kpi123.com 
•Top 28 performance appraisal forms 
•11 performance appraisal methods 
•1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file

More Related Content

What's hot

Office boy kpi
Office boy kpiOffice boy kpi
Office boy kpivetfurijom
 
Hotel operations manager kpi
Hotel operations manager kpiHotel operations manager kpi
Hotel operations manager kpideritahar
 
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...LinkedIn Talent Solutions
 
Stores manager kpi
Stores manager kpiStores manager kpi
Stores manager kpijomcerfus
 
Key performance indicators-Presentasi Perencanaan Strategis
Key performance indicators-Presentasi Perencanaan StrategisKey performance indicators-Presentasi Perencanaan Strategis
Key performance indicators-Presentasi Perencanaan StrategisRahmat Taufiq Sigit
 
Front office SOP
Front office SOPFront office SOP
Front office SOPHarry Singh
 
Contoh KPI Individu. Rapor Prestasi Kerja
Contoh KPI Individu. Rapor Prestasi KerjaContoh KPI Individu. Rapor Prestasi Kerja
Contoh KPI Individu. Rapor Prestasi KerjaBusinessBuddy Int
 
Kpi for administration department
Kpi for administration departmentKpi for administration department
Kpi for administration departmentvulapallidavis
 
Performance Appraisal Berbasis KPI
Performance Appraisal Berbasis KPIPerformance Appraisal Berbasis KPI
Performance Appraisal Berbasis KPIYodhia Antariksa
 
Induction hr 110
Induction hr 110Induction hr 110
Induction hr 110Sunil Arora
 
KPI and KRA Calculation
KPI and KRA CalculationKPI and KRA Calculation
KPI and KRA CalculationHtain Lin Kyaw
 
Hr assistant manager kpi
Hr assistant manager kpiHr assistant manager kpi
Hr assistant manager kpizawemiter
 
Administrative staff kpi
Administrative staff kpiAdministrative staff kpi
Administrative staff kpikertdoret
 
Key result areas of human resource management
Key result areas of human resource management Key result areas of human resource management
Key result areas of human resource management Self-employed
 
HR Budget Planning for Excellence Holdings Pte
HR Budget Planning for Excellence Holdings PteHR Budget Planning for Excellence Holdings Pte
HR Budget Planning for Excellence Holdings PteRobin Stienberg
 
80+ Variabel Key performance indicators
80+ Variabel Key performance indicators80+ Variabel Key performance indicators
80+ Variabel Key performance indicatorsRahmat Taufiq Sigit
 
Perhitungan Workload Analysis
Perhitungan Workload AnalysisPerhitungan Workload Analysis
Perhitungan Workload AnalysisSeta Wicaksana
 

What's hot (20)

Office boy kpi
Office boy kpiOffice boy kpi
Office boy kpi
 
Hotel operations manager kpi
Hotel operations manager kpiHotel operations manager kpi
Hotel operations manager kpi
 
Workload analysis
Workload analysisWorkload analysis
Workload analysis
 
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
The Next (R)evolution of the Talent Acquisition Function -- Breakout Session ...
 
Stores manager kpi
Stores manager kpiStores manager kpi
Stores manager kpi
 
Key performance indicators-Presentasi Perencanaan Strategis
Key performance indicators-Presentasi Perencanaan StrategisKey performance indicators-Presentasi Perencanaan Strategis
Key performance indicators-Presentasi Perencanaan Strategis
 
Front office SOP
Front office SOPFront office SOP
Front office SOP
 
Contoh KPI Individu. Rapor Prestasi Kerja
Contoh KPI Individu. Rapor Prestasi KerjaContoh KPI Individu. Rapor Prestasi Kerja
Contoh KPI Individu. Rapor Prestasi Kerja
 
penerapan kompetensi ISO
penerapan kompetensi ISO penerapan kompetensi ISO
penerapan kompetensi ISO
 
Kpi for administration department
Kpi for administration departmentKpi for administration department
Kpi for administration department
 
Performance Appraisal Berbasis KPI
Performance Appraisal Berbasis KPIPerformance Appraisal Berbasis KPI
Performance Appraisal Berbasis KPI
 
Kpi of hr manager
Kpi of hr managerKpi of hr manager
Kpi of hr manager
 
Induction hr 110
Induction hr 110Induction hr 110
Induction hr 110
 
KPI and KRA Calculation
KPI and KRA CalculationKPI and KRA Calculation
KPI and KRA Calculation
 
Hr assistant manager kpi
Hr assistant manager kpiHr assistant manager kpi
Hr assistant manager kpi
 
Administrative staff kpi
Administrative staff kpiAdministrative staff kpi
Administrative staff kpi
 
Key result areas of human resource management
Key result areas of human resource management Key result areas of human resource management
Key result areas of human resource management
 
HR Budget Planning for Excellence Holdings Pte
HR Budget Planning for Excellence Holdings PteHR Budget Planning for Excellence Holdings Pte
HR Budget Planning for Excellence Holdings Pte
 
80+ Variabel Key performance indicators
80+ Variabel Key performance indicators80+ Variabel Key performance indicators
80+ Variabel Key performance indicators
 
Perhitungan Workload Analysis
Perhitungan Workload AnalysisPerhitungan Workload Analysis
Perhitungan Workload Analysis
 

Similar to Hotel Housekeeper KPI Guide & Templates

Hotel doorman kpi
Hotel doorman kpiHotel doorman kpi
Hotel doorman kpidarebetiga
 
Hotel auditor kpi
Hotel auditor kpiHotel auditor kpi
Hotel auditor kpidarebetiga
 
Hotel chef kpi
Hotel chef kpiHotel chef kpi
Hotel chef kpideripotsri
 
Hotel concierge kpi
Hotel concierge kpiHotel concierge kpi
Hotel concierge kpideritahar
 
Hotel worker kpi
Hotel worker kpiHotel worker kpi
Hotel worker kpizewfurita
 
Hotel cook kpi
Hotel cook kpiHotel cook kpi
Hotel cook kpidarebetiga
 
Hotel controller kpi
Hotel controller kpiHotel controller kpi
Hotel controller kpidarebetiga
 
Hotel reservations agent kpi
Hotel reservations agent kpiHotel reservations agent kpi
Hotel reservations agent kpikaporiboni
 
Hotel revenue manager kpi
Hotel revenue manager kpiHotel revenue manager kpi
Hotel revenue manager kpideritahar
 
Hotel secretary kpi
Hotel secretary kpiHotel secretary kpi
Hotel secretary kpidarebetiga
 
Hotel purchasing manager kpi
Hotel purchasing manager kpiHotel purchasing manager kpi
Hotel purchasing manager kpiketrisjom
 
Hotel coordinator kpi
Hotel coordinator kpiHotel coordinator kpi
Hotel coordinator kpidarebetiga
 
Hotel reception manager kpi
Hotel reception manager kpiHotel reception manager kpi
Hotel reception manager kpidarebetiga
 
Hotel manager kpi
Hotel manager kpiHotel manager kpi
Hotel manager kpibonikapori
 
Hotel reservation agent kpi
Hotel reservation agent kpiHotel reservation agent kpi
Hotel reservation agent kpikaporiboni
 
Hotel reservation manager kpi
Hotel reservation manager kpiHotel reservation manager kpi
Hotel reservation manager kpideripotsri
 
Hotel inspector kpi
Hotel inspector kpiHotel inspector kpi
Hotel inspector kpizewfurita
 

Similar to Hotel Housekeeper KPI Guide & Templates (17)

Hotel doorman kpi
Hotel doorman kpiHotel doorman kpi
Hotel doorman kpi
 
Hotel auditor kpi
Hotel auditor kpiHotel auditor kpi
Hotel auditor kpi
 
Hotel chef kpi
Hotel chef kpiHotel chef kpi
Hotel chef kpi
 
Hotel concierge kpi
Hotel concierge kpiHotel concierge kpi
Hotel concierge kpi
 
Hotel worker kpi
Hotel worker kpiHotel worker kpi
Hotel worker kpi
 
Hotel cook kpi
Hotel cook kpiHotel cook kpi
Hotel cook kpi
 
Hotel controller kpi
Hotel controller kpiHotel controller kpi
Hotel controller kpi
 
Hotel reservations agent kpi
Hotel reservations agent kpiHotel reservations agent kpi
Hotel reservations agent kpi
 
Hotel revenue manager kpi
Hotel revenue manager kpiHotel revenue manager kpi
Hotel revenue manager kpi
 
Hotel secretary kpi
Hotel secretary kpiHotel secretary kpi
Hotel secretary kpi
 
Hotel purchasing manager kpi
Hotel purchasing manager kpiHotel purchasing manager kpi
Hotel purchasing manager kpi
 
Hotel coordinator kpi
Hotel coordinator kpiHotel coordinator kpi
Hotel coordinator kpi
 
Hotel reception manager kpi
Hotel reception manager kpiHotel reception manager kpi
Hotel reception manager kpi
 
Hotel manager kpi
Hotel manager kpiHotel manager kpi
Hotel manager kpi
 
Hotel reservation agent kpi
Hotel reservation agent kpiHotel reservation agent kpi
Hotel reservation agent kpi
 
Hotel reservation manager kpi
Hotel reservation manager kpiHotel reservation manager kpi
Hotel reservation manager kpi
 
Hotel inspector kpi
Hotel inspector kpiHotel inspector kpi
Hotel inspector kpi
 

More from deritahar

Hotel sales executive kpi
Hotel sales executive kpiHotel sales executive kpi
Hotel sales executive kpideritahar
 
Hotel supervisor kpi
Hotel supervisor kpiHotel supervisor kpi
Hotel supervisor kpideritahar
 
Hotel steward kpi
Hotel steward kpiHotel steward kpi
Hotel steward kpideritahar
 
Hotel sales manager kpi
Hotel sales manager kpiHotel sales manager kpi
Hotel sales manager kpideritahar
 
Hotel sales coordinator kpi
Hotel sales coordinator kpiHotel sales coordinator kpi
Hotel sales coordinator kpideritahar
 
Hotel room attendant kpi
Hotel room attendant kpiHotel room attendant kpi
Hotel room attendant kpideritahar
 
Hotel porter kpi
Hotel porter kpiHotel porter kpi
Hotel porter kpideritahar
 
Hotel night auditor kpi
Hotel night auditor kpiHotel night auditor kpi
Hotel night auditor kpideritahar
 
Hotel front office manager kpi
Hotel front office manager kpiHotel front office manager kpi
Hotel front office manager kpideritahar
 
Hotel front desk clerk kpi
Hotel front desk clerk kpiHotel front desk clerk kpi
Hotel front desk clerk kpideritahar
 
Hotel duty manager kpi
Hotel duty manager kpiHotel duty manager kpi
Hotel duty manager kpideritahar
 

More from deritahar (11)

Hotel sales executive kpi
Hotel sales executive kpiHotel sales executive kpi
Hotel sales executive kpi
 
Hotel supervisor kpi
Hotel supervisor kpiHotel supervisor kpi
Hotel supervisor kpi
 
Hotel steward kpi
Hotel steward kpiHotel steward kpi
Hotel steward kpi
 
Hotel sales manager kpi
Hotel sales manager kpiHotel sales manager kpi
Hotel sales manager kpi
 
Hotel sales coordinator kpi
Hotel sales coordinator kpiHotel sales coordinator kpi
Hotel sales coordinator kpi
 
Hotel room attendant kpi
Hotel room attendant kpiHotel room attendant kpi
Hotel room attendant kpi
 
Hotel porter kpi
Hotel porter kpiHotel porter kpi
Hotel porter kpi
 
Hotel night auditor kpi
Hotel night auditor kpiHotel night auditor kpi
Hotel night auditor kpi
 
Hotel front office manager kpi
Hotel front office manager kpiHotel front office manager kpi
Hotel front office manager kpi
 
Hotel front desk clerk kpi
Hotel front desk clerk kpiHotel front desk clerk kpi
Hotel front desk clerk kpi
 
Hotel duty manager kpi
Hotel duty manager kpiHotel duty manager kpi
Hotel duty manager kpi
 

Hotel Housekeeper KPI Guide & Templates

  • 1. hotel housekeeper KPI In this ppt file, you can ref KPI materials for hotel housekeeper position such as hotel housekeeper list of KPIs, performance appraisal, job skills, KRAs, BSC… If you need more KPI materials for hotel housekeeper, please visit: kpi123.com/list-of-kpi-samples Other materials from kpi123.com • Top 28 performance appraisal forms • 11 performance appraisal methods • 1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 2. Steps to create KPIs of hotel housekeeper 1. To build KPI system for this position, you can follow the steps below: 2. Define operational objectives for Construction technician monthly, quarterly, 6 months, yearly. 3. Identify Key Result Areas for the Construction technician. 4. Identify tasks list. 5. Determine work procedure for each KRA, each task. 6. Identify methods to measure the results of each KRA, task, procedure. 7. Create Construction technician KPIs Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 3. Mistakes in creating hotel housekeeper KPIs Building KPI system plays an important role in evaluating job performance of individual parts, divisions and the company’s objectives and performance management system in general. The development of KPI metrics help to create measurement systems, information systems throughout the organization. 1. When building KPI system, you should note the following factors: 2. Do not create too many KPI, KPI be built around 3-5 KRAs. 3. KPI should change to suit each stage (depending on your goals). Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 4. How to design hotel housekeeper KPIs 1. KPIs should be clearly linked to the strategy, i.e. the things that matter the most. 2. KPIs have to provide the answers to our most important questions. 3. KPIs should be primarily designed to empower employees and provide them with the relevant information to learn. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 5. Interview questions and answers – free download/ pdf and ppt file Types of KPIs: 1. Process KPIs - measure the efficiency or productivity of a business process. Examples - Days to deliver an order. 2. Input KPIs - measure assets and resources invested in or used to generate business results. Examples - Dollars spent on research and development, Funding for employee training, Quality of raw materials. 3. Output KPIs - measure the financial and nonfinancial results of business activities. Examples - Revenues, Number of new customers acquired. 4. Leading KPI - measure activities that have a significant effect on future performance. Drive the performance of the outcome measure, being predictor of success or failure. 5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has been consumed. Such as most financial KPIs, measure the output of past activity. 6. Outcome KPI - Reflects overall results or impact of the business activity in terms of generated benefits, as a quantification of performance. Examples are customer retention, brand awareness. 7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples are employee satisfaction through surveys which gives a qualitative report. 8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging numbers. Quantitative data is most common in measurement and therefore forms the backbone of most KPIs. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
  • 6. Top KPI materials for hotel housekeeper If you need more KPI materials for hotel housekeeper, please visit: kpi123.com/list-of-kpi-samples Other materials from kpi123.com •Top 28 performance appraisal forms •11 performance appraisal methods •1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 7. Top KPI materials for hotel housekeeper If you need more KPI materials for hotel housekeeper, please visit: kpi123.com/list-of-kpi-samples Other materials from kpi123.com •Top 28 performance appraisal forms •11 performance appraisal methods •1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file