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WWIC - Library Linked Data as a Customer Service Medium

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For talk given at code4lib north, Hamilton, Ontario, 2011-05-06.

The video in slide 48 doesn't work here. To view it, visit http://www.youtube.com/watch?v=e-uwPje6XKg#t=6m34s and watch for one minute.

The embedded version was included for emphatic educational purposes only.

Published in: Technology, Education, Business
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WWIC - Library Linked Data as a Customer Service Medium

  1. 1. WWIC? linked library data as acustomer service medium @dchud - code4lib north - hamilton, on - 2011-05-06
  2. 2. Why Wasn’t I Consulted? aka ‘WWIC’ - by Paul Ford
  3. 3. WWIC == the web is forsharing opinions
  4. 4. Linked Library Data aka ‘LLD’
  5. 5. LLD ==the web is for sharing data
  6. 6. sh w t a ra th ar eb is d fo g s e in in i r b d ? te a e g l h sus w Linked LibraryoData n o e C p h I t sn’t in Wa io y fo n h r s W
  7. 7. WWIC => the web *isn’t* •a radio • a tv • a newspaper • an encyclopedia • a librarian
  8. 8. WWIC => the web *is* a way to shareopinions and expertise
  9. 9. thoughtful platforms foropinions and expertise
  10. 10. if you’re building a website, ask yourself
  11. 11. “How can people use it to share theiropinions and expertise about my stuff?”
  12. 12. WWIChttp://www.ftrain.com/wwic.html
  13. 13. LLDlinked library data
  14. 14. use URIs as names for things use HTTP URIs provide useful information include links to other URIs http://www.w3.org/DesignIssues/LinkedData.html
  15. 15. an example ofwhat we used to build
  16. 16. an example ofwhat we we build now
  17. 17. Rembrandt at artic.eduauthority record at OCLC
  18. 18. who’s linking to my stuffin wikipedia?
  19. 19. Rembrandt in linkypedia
  20. 20. Rembrandt from linkypedia
  21. 21. Picasso: name variants, search links
  22. 22. Picasso from more than linkypedia
  23. 23. platform forfollowing your nose to cool stuff
  24. 24. lovely, but
  25. 25. WWIC?
  26. 26. if we stop herewe’re missing something
  27. 27. how can people use this to shareopinion and expertise ?
  28. 28. LLD needsfeedback mechanisms
  29. 29. comments? voting? q&a? edits?
  30. 30. i tried editsusing version control
  31. 31. w/MeSH
  32. 32. MeSH Browser
  33. 33. static up-to-dateopaque URIs read-only
  34. 34. 3 years of MeSH history as version-control-backed LLD
  35. 35. dynamicup-to-date, plus history (mappably) cool URIs read/write
  36. 36. cloneable forkableeditable locally pushable mergable etc.able
  37. 37. not all roses
  38. 38. uninteresting diffsawkward file names lots of files per dir serialization issues
  39. 39. but lots of possibilities
  40. 40. anybody could add comments
  41. 41. anybody could clone for local use
  42. 42. anybody could forkand submit patches
  43. 43. but
  44. 44. who would shareopinions and expertise?
  45. 45. who would shareopinions and expertise?
  46. 46. same people as do now
  47. 47. Vegans!
  48. 48. well,Vegans and catalogers.
  49. 49. we do this work now in private, proprietary systems
  50. 50. take back-room systems andput them on the web or, at least, output from them
  51. 51. use URIs as names for things use HTTP URIs provide useful information include links to other URIs http://www.w3.org/DesignIssues/LinkedData.html
  52. 52. mix in versioning,commenting
  53. 53. sh w t a ra th ar eb is d fo g s e in in i r b d ? te a e g l h sus w Linked LibraryoData n o e C p h I t sn’t in Wa io y fo n h r s W
  54. 54. the w eb is sharin for the web is g data forsharing opi nionsLinked Library Data lted? on su sn’t IC W a W hy
  55. 55. thanks!@dchud

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