14. Tailor-made
c. 1960-1995
Specialised and high cost
1st Wave
Industrialised
c. 1995-2015
Standardised and low cost
2nd Wave
Digital
Ecosystem
c. 2015-
Specialised and low cost
3rd Wave
15.
16. Everything matters
(Not just) Efficiency
Quality
Reliability
Security
Time
Complex technologies
New platforms
Analytics
Digital/physical
Hybrid mix
Business engagement
Growth
Value and IP
New challenges…