2. STEP-1
First of all don't get panicked when you are unable to access the files contained
in your drive. Just unplugg/replugg it into the computer to check wheather it is
working or not.
3. STEP-2
Secondly you can plug it into some other computers. It may be your friend's
computer or a public computer at a library to check it is working or not. If it is not
working that means there is an internal damage.
4. STEP-3
If you see an error message like above then search about this kind of article in
the Internet.
7. STEP-6
When you are searching for a data recovery company online, take a look on
their testimonials, reviews and check if they have done business with some
large organization.
8. STEP-7
Now check the companie's price page for different services and choose the one
which have a 'zero costs until successful recovery' type of policy.
9. STEP-8
If you are satisfied with the reputation and price of a company then fill out a
service order form on their website. Then pack your device and send it to the
given company address.
10. STEP-9
There are some companies who provdies tracking services so that you can see
the status of your order. If there are no such facilities then call them or check
your e-mail for any new information.
11. STEP-10
After recovering your data sucessfully the company will contact you or they will
ship a data CD or DVD containing your files.