7 keys to open doors at FedEx. For sellers and marketers looking for account insights to help start new new discussions with new decision makers at FedEx.

2.  After ending domestic express deliveries for Amazon.com in June, FedEx indicated that it
would be ending domestic ground deliveries as well. FedEx’s contract with Amazon for
international deliveries will continue.
 Amazon accounted for less than 1.3 percent of FedEx’s revenue in 2018 and many assumed
it was a low-margin account.
 In a statement, FedEx said the change “is consistent with our strategy to focus on the
broader e-commerce market, which the recent announcements related to our FedEx Ground
network have us positioned extraordinarily well to do.”
 In May, FedEx announced that, beginning in January 2020, it will expand ground delivery to
seven days a week, and boost large package capacity as well.
FedEx says goodbye to Amazon

3.  The hub based at the Memphis International Airport is in the midst of a
modernization plan announced in 2018 to pivot the hub more toward new
technologies and automation. With the additional investment announced
Friday, that plan will total $1.5 billion.
 FedEx said the additional investment is because of “growing customer
demand" in a news release. The project is expected to wrap up by 2025
“with significant job creation along the way,” according to the Tennessee
Department of Economic & Community Development.
FedEx announces $450 million investment in Memphis
hub; total investment hits $1.5 billion

4.  FedEx Corp. posted weak quarterly results in its core express business and
warned that its profit in the year ahead will be hurt by slowing growth in the world
economy and the decision to drop a contract with retail giant Amazon.
 The delivery company reported a quarterly loss of nearly $2 billion. However,
excluding an accounting charge for retirement plans and other items that the
company doesn’t expect will repeat, the results were better than Wall Street
expected.
 FedEx started a new fiscal year this month, and Chief Financial Officer Alan Graf
said the company’s performance, especially at FedEx Express, is being hurt by
continued weakness in global trade and industrial production.
FedEx loses $2 billion, warns of headwinds in coming year

5.  “Don has the depth of talent and global experience to lead the FedEx Express
organization. With his commercial focus and global mind set, he is the right choice
to execute our key strategies and deliver for our customers, team members and
shareholders” – Raj Subramaniam, President and Chief Operating Officer, FedEx
Corp
FedEx Corporation Announces Appointment of Don
Colleran as President and CEO of FedEx Express

6.  FedEx officially announced its new FedEx SameDay Bot, which it says could help
make “last mile” deliveries more efficient.
 The SameDay Bot is battery-powered, has a top speed of 10 mph, and is
autonomous, meaning it can steer itself around pedestrians and traffic using a
combination of LIDAR sensors like those found in self-driving cars and regular
cameras.
 The company says it’s currently in talks with firms including AutoZone, Lowe’s,
Pizza Hut, Target, Walgreens, and Walmart to assess their need for this sort of
robot delivery. On average, more than 60 percent of customers for these retailers
live within three miles of a store — the perfect range for a little wheeled robot.
FedEx unveils autonomous delivery robot

7.  FedEx Corp. announced that Raj Subramaniam has been appointed President and
Chief Operating Officer, effective March 1.
 This appointment follows David J. Bronczek’s personal decision to retire as
President and Chief Operating Officer and from the Board.
 Subramaniam will continue to serve as President and CEO of FedEx Express and
will also serve as Co-President and Co-CEO of FedEx Services.
FedEx Corporation Announces Appointment of Raj
Subramaniam as President and Chief Operating Officer

8.  FedEx Logistics, a subsidiary of FedEx Corporation, announced that it will
move its global headquarters to the former Gibson Guitar factory building
in downtown Memphis, consolidating multiple locations and nearly 700
team members into the new location over the next several years.
 FedEx Logistics has executed a multi-year lease to move its offices to the
former Gibson Guitar factory building beginning April 2020.
FedEx Logistics to Move Global Headquarters to
Downtown Memphis

9. The FedEx TURBO report has over a dozen pages of customer insights
compiled to help you sell and market more effectively.
FORTUNE 500 TURBO REPORTS
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