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Patient Intake to Patient Follow-Up Workflow
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Resource: Patient Intake and Follow-Up Workflow Template
Reference Figure 7-16 in Ch. 7 (p. 176) of the textbook Health
Information Technology and Management.
Complete the University of Phoenix Materials: Workflow
Template showing the process you will need to follow when
assisting Dorothy from patient intake to patient follow-up.
Click the Assignment Files tab to submit your assignment.
Faculty Materials
Materials
· University of Phoenix Material: Patient Intake and Follow-Up
Workflow Template
· Health Information Technology and Management, Ch. 7
EHR Proposal Summary
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Imagine you are currently working at a doctor's office. You are
approached by the office manager who asks you to develop an
effective way of storing patient information.
Write a 350- to 700-word summary to your office manager
informing him or her of the advantages of using electronic
health records (EHRs) to store patient information. Be clear and
concise, use complete sentences, and use examples to support
your responses.
Include the following in your response:
· Discuss the functions and advantages of using EHRs.
· Discuss three to four forms used to keep patient information in
EHRs.
· What is the purpose of each form?
Cite any outside sources. For additional information on how to
properly cite your sources check out the Reference and Citation
Generator resource in the Center for Writing Excellence.
Summarize each electronic reading in your own words/
· 1. Kennebeck, S. S., Timm, N., Farrell, M. K., & Spooner, S.
A. (2012). Impact of electronic health record implementation on
patient flow metrics in a pediatric emergency department.
Journal of the American Medical Informatics Association,
19(3), 4
· 2. Lanham, H. J., Leykum, L. K., & McDaniel Jr., R. R.
(2012). Same organization, same electronic health records
(EHRs) system, different use: Exploring the linkage ... Journal
of the American Medical Informatics Association, , 19(3), 382-
391.
· 3. Litvin, C. B. (2007). In the dark --- The case for electronic
health records. The New England Journal of Medicine, 356(24),
2454-2455.
· 4. Ramaiah, M., Subrahmanian, E., Sriram, R. D., & Lide, B.
B. (2012, Spring). Workflow and electronic health records in
small medical practices. Perspectives in Health Information
Management, 1-16.
· 5. Shaw, G. (2012). Cover story: Setting the record straight:
Choosing the right EHR system for your practice. The Hearing
Journal, 65(8), 18-20.
Weekly Overview
Week Two
Overview
A health record contains vital information about the patient,
such as the patient’s health and treatment history. This week,
you will identify the different health care forms used to keep
patient information in the electronic health record (EHR). Some
forms are completed by the patient, such as consent and medical
history forms, while others are completed by the health care
provider. You also will learn about the basic workflow of a
health care organization that uses an EHR. Mapping out the
workflow in the health care office allows organizations to
analyze the current process for patient care and helps identify
ways to maximize efficiencies.
What you will cover
0. Electronic Health Records (EHR)
a. Discuss the functions health care records serve.
1) Track patient information
2) Assist health care providers in providing patient care
3) In hospital settings the data flows into the EHR from the
different departments systems
a) Labatory
b) Radiology
c) Pharmacy
d) Surgery
b. Identify different health care forms use to keep patient
information in EHRs.
1) Patient
a) Consent forms
b) Medical history
2) Health care provider
a) Doctor’s notes
b) Outpatient forms
c) Lab forms
d) Insurance reimbursement forms
e) Discharge forms
f) Prescriptions
g) Referrals
c. Describe the basic workflow of a health care organization
using EHRs.
1) The patient contacts health care provider and the appointment
is scheduled
2) The patient arrives and is checked into the office
3) The demographic information is entered into the EHR
4) Insurance information is scanned into the EHR and insurance
eligibility is confirmed
5) The patient completes a health history and current reason for
the visit
6) The EHR specialist enters the data into the EHR for the
medical staff to access during the visit
7) The patient is called to the exam room
8) The patient’s vitals are taken and recorded into the EHR. The
nurse reviews the history and chief complaint for accuracy.
9) The physician enters and reviews the EHR
10) The physician uses the SOAP format to record the visit:
Subjective, Objective, Assessment, and Plan
11) Subjective: The physician discusses the current problem
with the patient and documents the discussion in the EHR
12) Objective: The physician performs the physical examination
13) Assessment: The diagnosis is determined and problem list
updated
14) Plan: The plan of treatment is determined. The physician
prescribes medications, treatments, or additional tests using the
EHR.
15) If lab work ordered, the orders is sent electronically lab
16) Patient education is provided on the current plan of
treatment
17) The patient is checked out using the EHR to schedule
follow-up appointments
18) If requested, the EHR specialist sends out requests for
records from specialist or additional physicians that provide
care to the patient

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Patient Intake to Patient Follow-Up WorkflowView more »E.docx

  • 1. Patient Intake to Patient Follow-Up Workflow View more » Expand view Resource: Patient Intake and Follow-Up Workflow Template Reference Figure 7-16 in Ch. 7 (p. 176) of the textbook Health Information Technology and Management. Complete the University of Phoenix Materials: Workflow Template showing the process you will need to follow when assisting Dorothy from patient intake to patient follow-up. Click the Assignment Files tab to submit your assignment. Faculty Materials Materials · University of Phoenix Material: Patient Intake and Follow-Up Workflow Template · Health Information Technology and Management, Ch. 7 EHR Proposal Summary View more » Expand view Imagine you are currently working at a doctor's office. You are approached by the office manager who asks you to develop an effective way of storing patient information. Write a 350- to 700-word summary to your office manager
  • 2. informing him or her of the advantages of using electronic health records (EHRs) to store patient information. Be clear and concise, use complete sentences, and use examples to support your responses. Include the following in your response: · Discuss the functions and advantages of using EHRs. · Discuss three to four forms used to keep patient information in EHRs. · What is the purpose of each form? Cite any outside sources. For additional information on how to properly cite your sources check out the Reference and Citation Generator resource in the Center for Writing Excellence. Summarize each electronic reading in your own words/ · 1. Kennebeck, S. S., Timm, N., Farrell, M. K., & Spooner, S. A. (2012). Impact of electronic health record implementation on patient flow metrics in a pediatric emergency department. Journal of the American Medical Informatics Association, 19(3), 4 · 2. Lanham, H. J., Leykum, L. K., & McDaniel Jr., R. R. (2012). Same organization, same electronic health records (EHRs) system, different use: Exploring the linkage ... Journal of the American Medical Informatics Association, , 19(3), 382- 391. · 3. Litvin, C. B. (2007). In the dark --- The case for electronic health records. The New England Journal of Medicine, 356(24), 2454-2455. · 4. Ramaiah, M., Subrahmanian, E., Sriram, R. D., & Lide, B. B. (2012, Spring). Workflow and electronic health records in small medical practices. Perspectives in Health Information Management, 1-16. · 5. Shaw, G. (2012). Cover story: Setting the record straight: Choosing the right EHR system for your practice. The Hearing
  • 3. Journal, 65(8), 18-20. Weekly Overview Week Two Overview A health record contains vital information about the patient, such as the patient’s health and treatment history. This week, you will identify the different health care forms used to keep patient information in the electronic health record (EHR). Some forms are completed by the patient, such as consent and medical history forms, while others are completed by the health care provider. You also will learn about the basic workflow of a health care organization that uses an EHR. Mapping out the workflow in the health care office allows organizations to analyze the current process for patient care and helps identify ways to maximize efficiencies. What you will cover 0. Electronic Health Records (EHR) a. Discuss the functions health care records serve. 1) Track patient information 2) Assist health care providers in providing patient care 3) In hospital settings the data flows into the EHR from the different departments systems a) Labatory b) Radiology c) Pharmacy d) Surgery b. Identify different health care forms use to keep patient
  • 4. information in EHRs. 1) Patient a) Consent forms b) Medical history 2) Health care provider a) Doctor’s notes b) Outpatient forms c) Lab forms d) Insurance reimbursement forms e) Discharge forms f) Prescriptions g) Referrals c. Describe the basic workflow of a health care organization using EHRs. 1) The patient contacts health care provider and the appointment is scheduled 2) The patient arrives and is checked into the office 3) The demographic information is entered into the EHR 4) Insurance information is scanned into the EHR and insurance eligibility is confirmed 5) The patient completes a health history and current reason for the visit 6) The EHR specialist enters the data into the EHR for the medical staff to access during the visit 7) The patient is called to the exam room 8) The patient’s vitals are taken and recorded into the EHR. The nurse reviews the history and chief complaint for accuracy. 9) The physician enters and reviews the EHR 10) The physician uses the SOAP format to record the visit: Subjective, Objective, Assessment, and Plan 11) Subjective: The physician discusses the current problem with the patient and documents the discussion in the EHR 12) Objective: The physician performs the physical examination 13) Assessment: The diagnosis is determined and problem list updated 14) Plan: The plan of treatment is determined. The physician
  • 5. prescribes medications, treatments, or additional tests using the EHR. 15) If lab work ordered, the orders is sent electronically lab 16) Patient education is provided on the current plan of treatment 17) The patient is checked out using the EHR to schedule follow-up appointments 18) If requested, the EHR specialist sends out requests for records from specialist or additional physicians that provide care to the patient