10. Operating Leverage
How much operating profits change in response to sales.
Operating leverage factor = Contribution margin / operating
income = %Change in op income / %Change in sales
Companies in industries
tend to have similar
operating leverage
14. These decisions change
the cost strcture and
thus the operating
leverage of a firm.
➪ A fundamental
change in risk.
Changes in
Operating
Leverage
Capital investment and
outsourcing decisions are not
simple NPV calculations.
15. Implications for Product Managers
Capacity utilization
coupled with cost
structure is a critical
driver of profit.
Can you choose your cost structure?
Depends on
Nature of production/industry
Your position in organization
Portfolio of products
Ways to easily change
16. What business schools teach
Accounting ➜ Revenue - Cost = Profit
Marketing ➜ To increase revenue, customize ➜ make many products and
services
Operations ➜ To decrease costs, standardize ➜ make few products and services
Strategy/Integration ➜ Decide where to live in this tension
17. How do businesses compete?
Porter’s generic strategies: low-cost, differentiation, focus within a market segment
Operationally
Efficiency
Scale
Quality
Network and Ecosystem
18. Trends and Fads in modern business
Information processing and
communication easier - decades long
trend, will continue
Globalization - decades long trend,
might continue
“Disruption” - easier said than done,
and more a phenomenon than a
business model.
Analytics/Big Data
Asset sharing and usage-based
pricing. - Not new, but gaining favor.
Can help reduce operating leverage
Agile processes - benefits to
revenue, cost, and can lower
operating leverage if done right