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How we scaled one of India’s biggest online ticket
booking platforms to achieve 10x revenues
through movies and events
Agency Introduction
ConversionX offers a full range of performance
marketing specialist to brands in the real money
gaming space and ecommerce verticals. We have
partnered with some of the leading clients in the
above space to achieve their end to end business
goals.
We provide digital/performance marketing solutions
that includes Paid media (Facebook & Google),
Affiliate Marketing, Targeted SMS Marketing, etc.
We have a young, passionate and a driven team. We
are in a relentless pursuit to make every brand a
success like it’s our own
Introduction
One of India’s leading platform for movie buffs.
The brand is one of the biggest players in online ticket
booking space with around 50 million+ app
downloads, 15 million+ ticket bookings in a month and
over 2 billion+ pageviews a month
It has a customer base of over 30 million+ with
presence in 5 countries covering 650+ towns and cities
with a option to choose from 5000+ screens
Client Introduction
How we took scaling the online movie ticket platform as a challenge
Problems faced by the Movie
ticket booking platform
 They aimed to become the largest portal
for booking tickets online by optimizing all
their digital channels and have an edge
over late bloomers like Paytm and Paytm
Insider.
 Scale aggressively, focus on new
customer/users acquisition from
selected geographies and age
group
ConversionX as a strategic
partner – our approach and the
solutions we offer
ConversionX has a network of 500+ affiliates with specific targeting across geographies,
demography and interest groups
Heavily focused on new user acquisition through our affiliate partners having expertise in
various inventories
Specific targeting to selected Geographies and demographics
Employ coupon/cashback publishers, use email and SMS inventories and reach out to audiences
not reachable through captive promotions
1
2
3
4
How we activated our publisher network to drive topline growth
Activated wide portfolioof
AffiliatePartners. Drove this
campaign activating more than
120 publishers. The dominant
were Coupons/Cashbacks, Deals
site, Network agencies, Email
Publishers, promotions on news
and Tech sites, Facebook ads
Data driven approach. Shared
learning across each affiliate
partner by understanding which
landing pages and offers are
having better conversion. Also
reached out to partners having
unmonetized traffic and
relevant audience.
Defininga proper payout
structure.We encourage more
partners to take up and run the
campaign and even provide
additional payouts on exceeding
a particular scale. We follow
some of the best practices of
never delaying any payments
Improvementin metrics. We
optimized the marketing spends
to drive an ROAS of 25+,
achieved new users acquisition
of over 1 million while
maintaining a healthy
conversion rate of 5%, achieved
1000+ transactions per day.
Major improvement in CAC was
observed within first 45 days
How we strategically achieved 10x Revenue within a duration of 30 months
Month 18-
24
Month 24-30
 Activated
publishers in
different Geos,
with different
Target Groups
and different
channels to scale
up the revenues
 Suggested
publishers to
start with small
cashback to users
availing the offers
and use this as
new user
acquisition/
activation
strategy
 Scaled
publishers who
have shown
conversions
across offers and
Geographies
 Understoodthe
conversion rates
for different
landing pages,
offer type and
shared across
publishers for
higher conversion
%
 Started with
vernacular
creatives to
ensure
personalization
across cities/geo
and specific offer
for cities where
penetration was
low
 Starting with
event tickets sales
to drive orders of
higher order
value
 Identified landing
pages with the
best offersso
that it leads to
higher
conversions
 Identified top
potential cities
with client basis
past month’s
performance
 Get exclusive
coupon codes for
publishers who
are driving higher
volume of orders
to create
competition
among publishers
Exclusive
Partnerships with
the likes of
Magicpin,
CRED,Times Points
etc to drive
additional visibility
across the top 5%
of the premium
audience
Month 12-
18
Month 6-
12Month 1-6
How we tried maintaining a healthy mix of events while maintaining a constant growth in topline
95.8%
4.2%
95.4%
4.6%
94.9%
5.1%
93.8%
6.2%
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
120.0%
-
50,000
1,00,000
1,50,000
2,00,000
2,50,000
MOVIES NONMOVIES MOVIES NONMOVIES MOVIES NONMOVIES MOVIES NONMOVIES
1st Half 2018 1st Half 2018 2nd Half 2018 2nd Half 2018 1st Half 2019 1st Half 2019 2nd Half 2019 2nd Half 2019
Non and Non-Movies Contribution for 2018 and 2019 bifurcated by each half of the year
95.8%
4.2%
Contribution% from
various events for 1st
Half - 2018
MOVIES NONMOVIES
95.4%
4.6%
Contribution% from
various events for 2nd
Half - 2018
MOVIES NONMOVIES
94.9%
5.1%
Contribution% from
various events for 1st
Half - 2019
MOVIES NONMOVIES
93.8%
6.2%
Contribution% from
various events for 2nd
Half - 2019
MOVIES NONMOVIES
We have been maintaining consistent growth in contribution fromMetro Cities as comparedto other Tiers across India
55%
16%
6%
23%
Transactions contribution% from
various Tiers of cities – July 2019
Metro Tier-1 Tier-2 Tier-3
65%14%
6%
15%
Transactions contribution% from
various Tiers of cities – Aug 2019
Metro Tier-1 Tier-2 Tier-3
61%19%
7%
13%
Transactions contribution% from
various Tiers of cities – Sep 2019
Metro Tier-1 Tier-2 Tier-3
65%
16%
7%
12%
Transactions contribution% from
various Tiers of cities – Oct 2019
Metro Tier-1 Tier-2 Tier-3
66%
18%
5%
11%
Transactions contribution% from
various Tiers of cities – Nov 2019
Metro Tier-1 Tier-2 Tier-3
68%
16%
5%
11%
Transactions contribution% from
various Tiers of cities – Dec 2019
Metro Tier-1 Tier-2 Tier-3
We have focused to increase transaction contribution from Metro cities Month o Month and strategically engaged more affiliate partners and promoted
major movies with all the latest offers
How we have focused on Metro cities and grown contribution% across India Month on Month
55%
65% 61% 65% 66% 68%
0%
20%
40%
60%
80%
0
5000
10000
15000
20000
Jul-2019 Aug-2019 Sep-2019 Oct-2019 Nov-2019 Dec-2019
Transactions
Contribution%
Transactions contribution% from Metro cities
Month on Month
Transactions Contribution%
16%
14%
19%
16%
18%
16%
0%
5%
10%
15%
20%
0
1000
2000
3000
4000
5000
Jul-2019 Aug-2019 Sep-2019 Oct-2019 Nov-2019 Dec-2019
Transactions
Contribution%
Transactions contribution% from Tier-1 cities
Month on Month
Transactions Contribution%
6%
6%
7% 7%
5% 5%
0%
2%
4%
6%
8%
0
500
1000
1500
2000
Jul-2019 Aug-2019 Sep-2019 Oct-2019 Nov-2019 Dec-2019
Transactions
Contribution%
Transactions contribution% from Tier-2 cities
Month on Month
Transactions Contribution%
23%
15% 13% 12% 11% 11%
0%
5%
10%
15%
20%
25%
0
2000
4000
6000
8000
Jul-2019 Aug-2019 Sep-2019 Oct-2019 Nov-2019 Dec-2019
Transactions
Contribution%
Transactions contribution% from Tier-3 cities
Month on Month
Transactions Contribution%
How we have maintained a major presence as the leading ticketing platform in top Indian States
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
20000 Sikkim
Jharkhand
Chhattisgarh
North-East
Bihar
Odisha
Haryana
Punjab
AndhraPradesh
MadhyaPradesh
Rajasthan
Kerala
Others
Gujarat
UttarPradesh
WestBengal
Delhi-NCR
TamilNadu
Karnataka
Maharashtra
Telangana
Contribution%
Transactions
State wise contribution for 3rd Quarter 2019
Transactions Contribution
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
14.00%
16.00%
18.00%
20.00%
0
2000
4000
6000
8000
10000
12000
Sikkim
Jharkhand
Chhattisgarh
North-East
Odisha
Bihar
Punjab
AndhraPradesh
Haryana
Rajasthan
MadhyaPradesh
Kerala
Others
UttarPradesh
Gujarat
WestBengal
Delhi-NCR
TamilNadu
Karnataka
Telangana
Maharashtra
Contribution%
Transactions
State wise contribution for 4th Quarter 2019
Transactions Contribution
Some of our noteworthy affiliate partners who helped us scale over the years
Follow us @
conversionx.co @conversionx @conversionxco ConversionX
Corporate Office:
ConversionX, Synq.work, 9th Floor, Tower B, SAS Tower, Medicity, Sector 38, Gurugram, Haryana - 122003
Let’s Connect

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How we scaled India’s biggest online ticket platform to 10x revenues through movies and events

  • 1. How we scaled one of India’s biggest online ticket booking platforms to achieve 10x revenues through movies and events
  • 2. Agency Introduction ConversionX offers a full range of performance marketing specialist to brands in the real money gaming space and ecommerce verticals. We have partnered with some of the leading clients in the above space to achieve their end to end business goals. We provide digital/performance marketing solutions that includes Paid media (Facebook & Google), Affiliate Marketing, Targeted SMS Marketing, etc. We have a young, passionate and a driven team. We are in a relentless pursuit to make every brand a success like it’s our own Introduction One of India’s leading platform for movie buffs. The brand is one of the biggest players in online ticket booking space with around 50 million+ app downloads, 15 million+ ticket bookings in a month and over 2 billion+ pageviews a month It has a customer base of over 30 million+ with presence in 5 countries covering 650+ towns and cities with a option to choose from 5000+ screens Client Introduction
  • 3. How we took scaling the online movie ticket platform as a challenge Problems faced by the Movie ticket booking platform  They aimed to become the largest portal for booking tickets online by optimizing all their digital channels and have an edge over late bloomers like Paytm and Paytm Insider.  Scale aggressively, focus on new customer/users acquisition from selected geographies and age group ConversionX as a strategic partner – our approach and the solutions we offer ConversionX has a network of 500+ affiliates with specific targeting across geographies, demography and interest groups Heavily focused on new user acquisition through our affiliate partners having expertise in various inventories Specific targeting to selected Geographies and demographics Employ coupon/cashback publishers, use email and SMS inventories and reach out to audiences not reachable through captive promotions 1 2 3 4
  • 4. How we activated our publisher network to drive topline growth Activated wide portfolioof AffiliatePartners. Drove this campaign activating more than 120 publishers. The dominant were Coupons/Cashbacks, Deals site, Network agencies, Email Publishers, promotions on news and Tech sites, Facebook ads Data driven approach. Shared learning across each affiliate partner by understanding which landing pages and offers are having better conversion. Also reached out to partners having unmonetized traffic and relevant audience. Defininga proper payout structure.We encourage more partners to take up and run the campaign and even provide additional payouts on exceeding a particular scale. We follow some of the best practices of never delaying any payments Improvementin metrics. We optimized the marketing spends to drive an ROAS of 25+, achieved new users acquisition of over 1 million while maintaining a healthy conversion rate of 5%, achieved 1000+ transactions per day. Major improvement in CAC was observed within first 45 days
  • 5. How we strategically achieved 10x Revenue within a duration of 30 months Month 18- 24 Month 24-30  Activated publishers in different Geos, with different Target Groups and different channels to scale up the revenues  Suggested publishers to start with small cashback to users availing the offers and use this as new user acquisition/ activation strategy  Scaled publishers who have shown conversions across offers and Geographies  Understoodthe conversion rates for different landing pages, offer type and shared across publishers for higher conversion %  Started with vernacular creatives to ensure personalization across cities/geo and specific offer for cities where penetration was low  Starting with event tickets sales to drive orders of higher order value  Identified landing pages with the best offersso that it leads to higher conversions  Identified top potential cities with client basis past month’s performance  Get exclusive coupon codes for publishers who are driving higher volume of orders to create competition among publishers Exclusive Partnerships with the likes of Magicpin, CRED,Times Points etc to drive additional visibility across the top 5% of the premium audience Month 12- 18 Month 6- 12Month 1-6
  • 6. How we tried maintaining a healthy mix of events while maintaining a constant growth in topline 95.8% 4.2% 95.4% 4.6% 94.9% 5.1% 93.8% 6.2% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0% - 50,000 1,00,000 1,50,000 2,00,000 2,50,000 MOVIES NONMOVIES MOVIES NONMOVIES MOVIES NONMOVIES MOVIES NONMOVIES 1st Half 2018 1st Half 2018 2nd Half 2018 2nd Half 2018 1st Half 2019 1st Half 2019 2nd Half 2019 2nd Half 2019 Non and Non-Movies Contribution for 2018 and 2019 bifurcated by each half of the year 95.8% 4.2% Contribution% from various events for 1st Half - 2018 MOVIES NONMOVIES 95.4% 4.6% Contribution% from various events for 2nd Half - 2018 MOVIES NONMOVIES 94.9% 5.1% Contribution% from various events for 1st Half - 2019 MOVIES NONMOVIES 93.8% 6.2% Contribution% from various events for 2nd Half - 2019 MOVIES NONMOVIES
  • 7. We have been maintaining consistent growth in contribution fromMetro Cities as comparedto other Tiers across India 55% 16% 6% 23% Transactions contribution% from various Tiers of cities – July 2019 Metro Tier-1 Tier-2 Tier-3 65%14% 6% 15% Transactions contribution% from various Tiers of cities – Aug 2019 Metro Tier-1 Tier-2 Tier-3 61%19% 7% 13% Transactions contribution% from various Tiers of cities – Sep 2019 Metro Tier-1 Tier-2 Tier-3 65% 16% 7% 12% Transactions contribution% from various Tiers of cities – Oct 2019 Metro Tier-1 Tier-2 Tier-3 66% 18% 5% 11% Transactions contribution% from various Tiers of cities – Nov 2019 Metro Tier-1 Tier-2 Tier-3 68% 16% 5% 11% Transactions contribution% from various Tiers of cities – Dec 2019 Metro Tier-1 Tier-2 Tier-3 We have focused to increase transaction contribution from Metro cities Month o Month and strategically engaged more affiliate partners and promoted major movies with all the latest offers
  • 8. How we have focused on Metro cities and grown contribution% across India Month on Month 55% 65% 61% 65% 66% 68% 0% 20% 40% 60% 80% 0 5000 10000 15000 20000 Jul-2019 Aug-2019 Sep-2019 Oct-2019 Nov-2019 Dec-2019 Transactions Contribution% Transactions contribution% from Metro cities Month on Month Transactions Contribution% 16% 14% 19% 16% 18% 16% 0% 5% 10% 15% 20% 0 1000 2000 3000 4000 5000 Jul-2019 Aug-2019 Sep-2019 Oct-2019 Nov-2019 Dec-2019 Transactions Contribution% Transactions contribution% from Tier-1 cities Month on Month Transactions Contribution% 6% 6% 7% 7% 5% 5% 0% 2% 4% 6% 8% 0 500 1000 1500 2000 Jul-2019 Aug-2019 Sep-2019 Oct-2019 Nov-2019 Dec-2019 Transactions Contribution% Transactions contribution% from Tier-2 cities Month on Month Transactions Contribution% 23% 15% 13% 12% 11% 11% 0% 5% 10% 15% 20% 25% 0 2000 4000 6000 8000 Jul-2019 Aug-2019 Sep-2019 Oct-2019 Nov-2019 Dec-2019 Transactions Contribution% Transactions contribution% from Tier-3 cities Month on Month Transactions Contribution%
  • 9. How we have maintained a major presence as the leading ticketing platform in top Indian States 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 0 2000 4000 6000 8000 10000 12000 14000 16000 18000 20000 Sikkim Jharkhand Chhattisgarh North-East Bihar Odisha Haryana Punjab AndhraPradesh MadhyaPradesh Rajasthan Kerala Others Gujarat UttarPradesh WestBengal Delhi-NCR TamilNadu Karnataka Maharashtra Telangana Contribution% Transactions State wise contribution for 3rd Quarter 2019 Transactions Contribution 0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% 16.00% 18.00% 20.00% 0 2000 4000 6000 8000 10000 12000 Sikkim Jharkhand Chhattisgarh North-East Odisha Bihar Punjab AndhraPradesh Haryana Rajasthan MadhyaPradesh Kerala Others UttarPradesh Gujarat WestBengal Delhi-NCR TamilNadu Karnataka Telangana Maharashtra Contribution% Transactions State wise contribution for 4th Quarter 2019 Transactions Contribution
  • 10. Some of our noteworthy affiliate partners who helped us scale over the years
  • 11. Follow us @ conversionx.co @conversionx @conversionxco ConversionX Corporate Office: ConversionX, Synq.work, 9th Floor, Tower B, SAS Tower, Medicity, Sector 38, Gurugram, Haryana - 122003 Let’s Connect