In this talk for the Mayor of London's office I look at the culture clash in technology innovation between the "hipsters" and the "nerds", some examples of how digital innovation can be nurtured and embedded, and what Jisc could do to help

1. HE & digital innovation: embracing the opportunity
Martin Hamilton, Futurist
Photo CC BY-NC-ND Jisc and Matt LincolnImproving outcomes: education technology in higher education, London City Hall, February 201601/02/2016

2. HE & digital innovation
Themes I’ll cover today:
› When worlds collide
› Embracing digital innovation
› A digital innovation platform?
2Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016

3. About Jisc
About Jisc:
› Registered charity championing the use of digital technologies in
research, education and skills
› Shared services, national deals, advice & guidance:
– Janet: reaches 18m teachers, learners & researchers + eduroam wireless roaming
– Digital capabilities programme, supporting next generation of digital leaders
– Embracing student ideas and using them to build new digital solutions
– Helping institutions to achieve efficiency gains through digital technology, e.g.
asset sharing and brokerage
› My role:
– Generating and channelling new ideas
– Building partnerships to bring them to fruition
3Here Comes the iPad Generation - BETT 201601/02/2016

4. When worlds collide
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5. When worlds collide
5Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016
Third party
providers
Corporate
IT
“Devops”
Photo CC BY-NC-ND Flickr user
Michael Shaheen
Photo CC BY-NC-ND Flickr user Luca Rossatto

6. When worlds collide
6
Culture clash:
› Hipsters vs nerds
› Move fast & break things vs slow & steady
› Agile & Scrum vs PRINCE2 &Waterfall
› Sprinters vs marathon runners
› Biomodal (Trimodal?) vs 3/5 year plans
› Best of breed app vs monolithic ERP
› Internet speed vs “institutional speed”
› Node & AWS vs PL/SQL and in-house everything
Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016

7. Embracing innovation
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8. Embracing digital innovation
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Innovation can take may forms:
› Not necessarily a new technology or app
– Change in practices, e.g. Jeff Bezos’ 2 pizza team size rule
› Can originate internally or externally
– Internal innovation may need to be “validated”
› Delicate dance around risk appetite
– What happens if it goes wrong/away?
– Basically, what’s our Plan B?
› Scaleability & transferability
› Relationship with incumbents
Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016

9. Embracing digital innovation
9Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016
44%
40%
5%
3%
3%
2%
1%
1%
1%
VLE
Moodle
Blackboard - Blackboard
Blackboard - WebCT
Bespoke / in-house
Desire2Learn
Sakai
Canvas
SharePoint
Pearsons
Data from UCISA CIS Survey 2014

10. Embracing digital innovation
10Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016
55%
26%
12%
4%
2% 1%
Timetabling
Scientia
Advanced Learning -
CMIS
Celcat
Tribal
Bespoke / in-house
Infosilem - TPH
Data from UCISA CIS Survey 2014

11. Embracing digital innovation
11Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016
Data from UCISA CIS Survey 2014
48%
16%
12%
10%
4%
4%
3% 1%
1%
1%
Student Records Tribal - SITS
Bespoke / in-house
Ellucian - Banner
Unit4 - QLS
CampusIT - Quercus
Oracle - Peoplesoft
Capita
Oracle
ITS (Integrated
Tertiary Software)

12. Embracing digital innovation
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13. Embracing digital innovation
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14. Embracing digital innovation
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15. Embracing digital innovation
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16. Embracing digital innovation
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17. Embracing digital innovation
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18. A digital innovation platform?
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19. A digital innovation platform?
19Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016

20. A digital innovation platform?
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21. A digital innovation platform?
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22. A digital innovation platform?
22Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016
Photo CC BY-NC-ND Flickr user Andreas Nadler
Conclusions:
› Edtech apps all need data about people,
courses, modules, timetables etc
– Standardised approach being developed for Jisc’s
Learning Analytics service
› Institutions need to be given confidence about
innovative new apps / developers
– What’s my SLA & who do I call?
– How do I know I can I trust you?
› Ways that Jisc could help:
– Trusted hosting for services & data
– Brokerage on terms and conditions / partnerships
– Model for building on institutional innovation

23. Let’s talk…
23
Except where otherwise noted, this
work is licensed under CC-BY
Martin Hamilton
Futurist, Jisc, London
@martin_hamilton
martin.hamilton@jisc.ac.uk
Improving outcomes: education technology in higher education, London City Hall, February 201601/02/2016