Get an expert take on the future of cloud computing and its impact on the CRM market. When an implementation is effective, people, processes, and technology work in synergy to increase profitability and reduce operational costs.

1. Heading Towards an End-to-End CRM Cloud Computing Solution for Market Challengers Paweł Lamik CRM and Self Care Product Manager, Comarch

3. Responsibility, Innovation COTS, Integration Readiness, Resources Domain Knowledge, Experience Comarch’s offer Global Solutions Managed Services Convergent BSS OSS Products Portfolio Professional Services Infrastructure Services

5. Market challengers accept no compromises Small is the new Big!

6. G et ting it right…

7. ...is worth the effort !

8. Co mplexity of traditional IT kills marketing dreams

9. CLOUD COMPUTING CRM IS AN ALTERNATIVE TO ON-PREMISE

10. On-premise solutions – drawbacks

11. On-premise solutions - where do they excel?

12. Cloud computing – the new hope

13. Cloud computing – models and solution types Private cloud Public cloud Hybrid cloud

15. END-TO-END CRM SUITE IN THE CLOUD IS A BETTER ANSWER

16. SaaS CRM - pros

18. On-premise CRM in the cloud

19. E nd-to-end CRM suite for market challengers

20. E nd-to-end CRM suite for market challengers

21. E nd-to-end CRM suite for market challengers

22. E nd-to-end CRM suite for market challengers

23. E nd-to-end CRM suite for market challengers

24. Summary

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