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Behavioral Health Integration




December 14th, 2012
Potential Agenda

 •   Who and what we are
 •   Description of Web Based CCBT
 •   Programs and Data
 •   Platform
 •   Workflow examples

 Web address: www.cobalttx.com
Broad Suite of Programs
•    Anxiety, phobias, panic attacks
     o FearFighter                           These disorders affect:
•    Insomnia and sleep problems
     o RESTORE                               •   >25% of all primary
                                                 care patients
•    Alcohol, substance use and depression   •   >85% of all behavioral
     o SHADE                                     outpatients
•    Obsessive Compulsive Disorder (OCD)     •   Majority of Rx costs
     o OCFighter
•    Depression
     o MoodCalmer and COPE
Program Commonalities
•    Efficacy
     o   Developed in academic institutions
     o   Computerized and on the web
     o   Proven efficacy in randomized, controlled trials
     o   Published in peer reviewed journals
•    Clinician guided
     o   Lower level of expertise needed
     o   Few minutes needed per session
     o   Can use telemedicine
•    Security
     o   HIPAA
     o   Patient data transferable to EMR
•    Platform
     o   Client administration
     o   Clinician administration
CBT and CCBT
•    Cognitive Behavioral Therapy (CBT)
     o   Breaks harmful cycle of thoughts and behaviors
     o   Can improve outcomes in co-morbidities
     o   First line for insomnia, panic, phobias, OCD (APA)


•    Computerized CBT (CCBT)
     o   Puts 70-95% of therapy (repetitive elements and homework) into
         interactive modules
     o   Allows for broad geographic access
     o   Increases efficiency: clinician time lowered by 70-100% depending on
         diagnosis and treatment
     o   Allows lower level of clinician/coach: peers, others
     o   In UK NHS for several years for Panic, Phobias, etc. (NICE)
CCBT Experience
•    Techniques: efficient communication - video narration,
     vignettes, voiceover

•    Examples of each:
     o   Video narration: RESTORE Narration
     o   Efficient: FearFighter Program Explanation
     o   Use of Multimedia: Fight or Flight
     o   Interactivity: MoodCalmer Pleasurable Activities Planner
     o   Vignettes: SHADE, MoodCalmer, FearFighter

•    Weekly sessions replicate traditional therapy structures
Efficiencies
•    Direct Cost Savings: Cost per unit improvement varies based on software costs and level
     of training of “guide” (e.g. at $200 per patient, administered by PhD or MD FearFighter
     demonstrates 63% savings; Savings increase quickly with lower price and lower training
     level).
•    Helping Mental Health Clinicians: One clinician can see many more patients (e.g. with
     Restore one PhD has gone from managing 145 patients a year to approx. 650 without
     sacrificing outcomes). Non-CBT trained clinicians, including peer counselors and those in
     primary care, can support validated CBT programs where appropriate.
•    Decreasing “Step ups” in Care: Patients can receive a medication free option and often
     avoid long term medications or face-to-face therapy (e.g. referrals for face-to-face
     specialty care in a clinic decreased by 66% for insomnia when patients were offered
     online program).
•    Rural and “Clinically Isolated” Access: No geographic or specialty boundaries – can
     work with Tele-Medicine, CBOCs or call-center “guides”.
•    Available Immediately: Veterans can access validated options as an alternative or while
     they wait for appointments.
Data – Brief Overview
•    Depression – 52% reduction in symptoms for completers
     and 41% ITT.
•    Anxiety – 63% reduction in symptoms, works for panic
     disorders and phobias including social anxiety and
     includes exposure therapy.
•    OCD – 3.4 hour reduction in symptoms/week – full
     Exposure and Response Prevention (ERP) program.
•    Insomnia – 4/5 patients improve – reduces specialty care
     by 2/3. Improves workplace performance.
•    Alcohol/Drugs – large reductions in drinking and drug
     use: hazardous use declines 72% in 12 months.
Possible Workflows?
•   Immediate Access: Immediately after evaluation, appropriate
    patients can have brief visits (5-10 min) and begin with
    programs.
    o   Can combine with telepsych
    o   May work well for primary care sites
    o   Can have computers on site [or at home]

•   Clinic Sign Up: Signed up in clinic and followed/monitored in
    clinic.
•   Anonymous: Option for those who are reluctant to access
    behavioral health care in-clinic to contact # anonymously.
    o   Insomnia may be a good fit to engage those who may not view it as a
        “mental illness” and therefore may not view the engagement as “therapy”.
Workflows?
•   Immediate access via phone number: Those who may benefit from
    assistance are given # they call. Are signed up and “coached” by
    clinicians. Allows for immediate access and minimal impact on
    current clinic workflow.
         o   May work well for primary care sites.
         o   May work well for families who are now going off site to TriCare vendors.

                               Given # to call                    Phone clinician
Patient is                     • Can begin program                signs up and
identified with                  immediately                      follow up
insomnia,                      • Call center can also             • Can follow up in clinic
depression,                      monitor for crisis                 per traditional SOP
anxiety, etc.                                                     • Progress can be
                                                                    viewed by Clinic
Workflows?
•    Clinic Sign Up: Signed up in clinic and followed /
     monitored in clinic.
     o   Primary care
     o   Behavioral


                        Clinician in clinic     Primary or
                        logs in, assigns        specialty clinician
Patient is
                        username and            signs up and
identified with
                        password                follow up
insomnia,
depression,             • Can put computers     • Can follow up in clinic
                          in clinics              per traditional SOP
anxiety, etc.
                                                • Progress can be
                                                  viewed by clinic
Workflows?
 •    Anonymous: Option for those who are reluctant to access
      behavioral health care in-clinic to contact # anonymously.
      o    Insomnia may be a good fit to engage those who may not view it
           as a “mental illness” and therefore may not view the engagement
           as “therapy”.

Advertisements in           Call # and engage
primary care,               with clinician
newsletters, etc.           operator
• Can have specific         • May engage the
                                                        Immediately
  campaigns for each          reluctant                   available
  disorder                  • Allows for those in
                              crisis to have another
                              reason to reach out
Insomnia
•   30%-40% say they suffer each year (NIH)
•   10%-15% say they suffer chronically (NIH)
•   Increases direct medical costs by $924-$1,143 over a six month period1
•   Insomnia causes 2x missed work days and 2.5x errors at work compared to those without
    insomnia2
•   Treating insomnia improves outcomes in a variety of conditions including depression and heart
    disease3
•   Relative risk for MDD: 4.04
•   Medication for insomnia linked to 1.36 OR for mortality when hypnotic or anxiolytic used in
    previous month5
•   CBT for sleep, combined with medication, improves remission for MDD from 33.3% to 61.5%6
•   Sleep problems facilitate alcohol relapse7
    1.   Cost Burden of Untreated Insomnia—Ozminkowski et al SLEEP, Vol. 30, No. 3, 2007
    2.   Insomnia, Who Pays the Costs?—Godet-Cayré et al SLEEP, Vol. 29, No. 2, 2006
    3.   Clinical Correlates of Insomnia in Patients with Chronic Illness - Arch Intern
         Med. 1998;158:1099-1107
    4.   Breslau, Biol Psy 1994
    5.   Belleville, C Jour Psy 2010
    6.   Manber et al SLEEP 2008
    7.   Brower et al 1998, Alcoholism
RESTORETM for Insomnia
•   81% improve
    o   43% “Significantly improved”
    o   30% receive >1hour additional sleep
•   Improvement in fatigue indexes
•   Improvement in sleep efficiency
RESTORE with Psychiatric and Medical Comorbidity:
Anxiety: Panic and Phobia
FearFighter
• Approximate 50% reduction on panic and phobia scales
    o   No outcome difference from face-to-face
•   Cost per patient (with same outcome) approximately
    45% lower
•   Cost per unit of improvement 63% lower vs. face-to-face
    (when software is $200/pp and by PhD and MD– drops
    as price drops and pay grade drops and therefore can go
    far lower)
•   Clinician time reduced by 73%
•   9 week program plus ability to access ongoing “booster”
Source: NHS Economic Evaluation Database
SHADE



Details
• Components
• Data
• What SHADE looks like
SHADE: Components
•   Suicide Screening
    o   Symptom questionnaire
    o   Automated notifications
•   Education
    o   Alcohol                   Vignettes
                                                                  Identify
                                                                                      Automatic Thoughts
                                                                                          Relaxation
    o   Drugs                                                    distortions
                                                                                         Mindfulness

    o   Depression                                                                         Cravings
                                                                                           Planning
                                              Feedback
    o   CBT                                              Create new
                                                          thought
                                                                            Learn
                                                                           balanced
                                                                                            Actions


    Activities
                                                          patterns           view
•
    o   Worksheets
    o   Relaxation exercises    Motivation                   Cognitive                Behavior
    o   Mindfulness exercises
    o   Monitoring of use and mood
    o   Planning for the future
•   Homework
    o   Log and analyze activities
    o   Monitor and analyze thoughts, feelings and behaviors
    o   Relaxation exercises
    o   Mindfulness activities
SHADE:                              Data – Heavy use, 18-34 y.o.

Focus on Binge Drinking, Age 18-34:
• Binge Drinking All Ages (n=342):
          o       Computer better than all arms(Focused, PCT, BI); No difference from
                  F2F
          o       Binge rates decrease: 24% at 6 mos; 30% at 12 mos.
                  •   P values range from 0.001 to 0.032
•         Binge Drinking Age 18-34 (n=74)
          o       Computer: 20% reduction at 6 mos.; 32% reduction at 12 mos.
          o       Computer better that any focused or brief therapy - no difference from
                  F2F (p values range from .001-.03)
•         Significant finding: Many prefer computer to F2F
    Sources: Addiction, 104, 378-388; Unpublished data
SHADE: Data - Cannabis
Focus on Cannabis and Hazardous use:

•         Hazardous alcohol and/or drug “use days”:
          o       F2F and Computer no difference (both better than control)
          o       6 mos: reduction of 44%; 12 mos: 50%
          o       P<0.001 at 12 months

•         Cannabis use generally:
          o       F2F and Computer best
          o       6 mos: reduction of 58%; 12 mos: 72%
          o       P<0.001 at 12 months
    Sources: Addiction, 104, 378-388; Unpublished data
Enterprise Clinician “Back End”
Enterprise Organizational Structure
Operational Admin: Adding Users
Clinician: Overview
Clinician: Clinical Tracking
CCBT Workflow

                                    Clinician gives                                      Clinician refers for
                                   “program” Log In                                       “Step Up” care, if
• Patient presents with            details to patient   •Patient access program               necessary
  complaint (insomnia,                                   online (home or clinic)
  anxiety, etc.)                                        •Follow ups as             •Patient/client completes
                            •Clinician creates new       prescribed (PRN,           program
                             account for                 telephonic, in-person,    •Clinician logs in to
• Treatment options          patient/client(≈2min)       weekly, biweekly, etc.     monitor compliance and
  discussed                                                                         progress PRN

     Clinician Logs In to                                     Clinician “guides”
         “Back End”                                           patient as needed

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Behavioral health integration (va 12 14-12)

  • 2. Potential Agenda • Who and what we are • Description of Web Based CCBT • Programs and Data • Platform • Workflow examples Web address: www.cobalttx.com
  • 3. Broad Suite of Programs • Anxiety, phobias, panic attacks o FearFighter These disorders affect: • Insomnia and sleep problems o RESTORE • >25% of all primary care patients • Alcohol, substance use and depression • >85% of all behavioral o SHADE outpatients • Obsessive Compulsive Disorder (OCD) • Majority of Rx costs o OCFighter • Depression o MoodCalmer and COPE
  • 4. Program Commonalities • Efficacy o Developed in academic institutions o Computerized and on the web o Proven efficacy in randomized, controlled trials o Published in peer reviewed journals • Clinician guided o Lower level of expertise needed o Few minutes needed per session o Can use telemedicine • Security o HIPAA o Patient data transferable to EMR • Platform o Client administration o Clinician administration
  • 5. CBT and CCBT • Cognitive Behavioral Therapy (CBT) o Breaks harmful cycle of thoughts and behaviors o Can improve outcomes in co-morbidities o First line for insomnia, panic, phobias, OCD (APA) • Computerized CBT (CCBT) o Puts 70-95% of therapy (repetitive elements and homework) into interactive modules o Allows for broad geographic access o Increases efficiency: clinician time lowered by 70-100% depending on diagnosis and treatment o Allows lower level of clinician/coach: peers, others o In UK NHS for several years for Panic, Phobias, etc. (NICE)
  • 6. CCBT Experience • Techniques: efficient communication - video narration, vignettes, voiceover • Examples of each: o Video narration: RESTORE Narration o Efficient: FearFighter Program Explanation o Use of Multimedia: Fight or Flight o Interactivity: MoodCalmer Pleasurable Activities Planner o Vignettes: SHADE, MoodCalmer, FearFighter • Weekly sessions replicate traditional therapy structures
  • 7. Efficiencies • Direct Cost Savings: Cost per unit improvement varies based on software costs and level of training of “guide” (e.g. at $200 per patient, administered by PhD or MD FearFighter demonstrates 63% savings; Savings increase quickly with lower price and lower training level). • Helping Mental Health Clinicians: One clinician can see many more patients (e.g. with Restore one PhD has gone from managing 145 patients a year to approx. 650 without sacrificing outcomes). Non-CBT trained clinicians, including peer counselors and those in primary care, can support validated CBT programs where appropriate. • Decreasing “Step ups” in Care: Patients can receive a medication free option and often avoid long term medications or face-to-face therapy (e.g. referrals for face-to-face specialty care in a clinic decreased by 66% for insomnia when patients were offered online program). • Rural and “Clinically Isolated” Access: No geographic or specialty boundaries – can work with Tele-Medicine, CBOCs or call-center “guides”. • Available Immediately: Veterans can access validated options as an alternative or while they wait for appointments.
  • 8. Data – Brief Overview • Depression – 52% reduction in symptoms for completers and 41% ITT. • Anxiety – 63% reduction in symptoms, works for panic disorders and phobias including social anxiety and includes exposure therapy. • OCD – 3.4 hour reduction in symptoms/week – full Exposure and Response Prevention (ERP) program. • Insomnia – 4/5 patients improve – reduces specialty care by 2/3. Improves workplace performance. • Alcohol/Drugs – large reductions in drinking and drug use: hazardous use declines 72% in 12 months.
  • 9. Possible Workflows? • Immediate Access: Immediately after evaluation, appropriate patients can have brief visits (5-10 min) and begin with programs. o Can combine with telepsych o May work well for primary care sites o Can have computers on site [or at home] • Clinic Sign Up: Signed up in clinic and followed/monitored in clinic. • Anonymous: Option for those who are reluctant to access behavioral health care in-clinic to contact # anonymously. o Insomnia may be a good fit to engage those who may not view it as a “mental illness” and therefore may not view the engagement as “therapy”.
  • 10. Workflows? • Immediate access via phone number: Those who may benefit from assistance are given # they call. Are signed up and “coached” by clinicians. Allows for immediate access and minimal impact on current clinic workflow. o May work well for primary care sites. o May work well for families who are now going off site to TriCare vendors. Given # to call Phone clinician Patient is • Can begin program signs up and identified with immediately follow up insomnia, • Call center can also • Can follow up in clinic depression, monitor for crisis per traditional SOP anxiety, etc. • Progress can be viewed by Clinic
  • 11. Workflows? • Clinic Sign Up: Signed up in clinic and followed / monitored in clinic. o Primary care o Behavioral Clinician in clinic Primary or logs in, assigns specialty clinician Patient is username and signs up and identified with password follow up insomnia, depression, • Can put computers • Can follow up in clinic in clinics per traditional SOP anxiety, etc. • Progress can be viewed by clinic
  • 12. Workflows? • Anonymous: Option for those who are reluctant to access behavioral health care in-clinic to contact # anonymously. o Insomnia may be a good fit to engage those who may not view it as a “mental illness” and therefore may not view the engagement as “therapy”. Advertisements in Call # and engage primary care, with clinician newsletters, etc. operator • Can have specific • May engage the Immediately campaigns for each reluctant available disorder • Allows for those in crisis to have another reason to reach out
  • 13. Insomnia • 30%-40% say they suffer each year (NIH) • 10%-15% say they suffer chronically (NIH) • Increases direct medical costs by $924-$1,143 over a six month period1 • Insomnia causes 2x missed work days and 2.5x errors at work compared to those without insomnia2 • Treating insomnia improves outcomes in a variety of conditions including depression and heart disease3 • Relative risk for MDD: 4.04 • Medication for insomnia linked to 1.36 OR for mortality when hypnotic or anxiolytic used in previous month5 • CBT for sleep, combined with medication, improves remission for MDD from 33.3% to 61.5%6 • Sleep problems facilitate alcohol relapse7 1. Cost Burden of Untreated Insomnia—Ozminkowski et al SLEEP, Vol. 30, No. 3, 2007 2. Insomnia, Who Pays the Costs?—Godet-Cayré et al SLEEP, Vol. 29, No. 2, 2006 3. Clinical Correlates of Insomnia in Patients with Chronic Illness - Arch Intern Med. 1998;158:1099-1107 4. Breslau, Biol Psy 1994 5. Belleville, C Jour Psy 2010 6. Manber et al SLEEP 2008 7. Brower et al 1998, Alcoholism
  • 14. RESTORETM for Insomnia • 81% improve o 43% “Significantly improved” o 30% receive >1hour additional sleep • Improvement in fatigue indexes • Improvement in sleep efficiency RESTORE with Psychiatric and Medical Comorbidity:
  • 15. Anxiety: Panic and Phobia FearFighter • Approximate 50% reduction on panic and phobia scales o No outcome difference from face-to-face • Cost per patient (with same outcome) approximately 45% lower • Cost per unit of improvement 63% lower vs. face-to-face (when software is $200/pp and by PhD and MD– drops as price drops and pay grade drops and therefore can go far lower) • Clinician time reduced by 73% • 9 week program plus ability to access ongoing “booster” Source: NHS Economic Evaluation Database
  • 17. SHADE: Components • Suicide Screening o Symptom questionnaire o Automated notifications • Education o Alcohol Vignettes Identify Automatic Thoughts Relaxation o Drugs distortions Mindfulness o Depression Cravings Planning Feedback o CBT Create new thought Learn balanced Actions Activities patterns view • o Worksheets o Relaxation exercises Motivation Cognitive Behavior o Mindfulness exercises o Monitoring of use and mood o Planning for the future • Homework o Log and analyze activities o Monitor and analyze thoughts, feelings and behaviors o Relaxation exercises o Mindfulness activities
  • 18. SHADE: Data – Heavy use, 18-34 y.o. Focus on Binge Drinking, Age 18-34: • Binge Drinking All Ages (n=342): o Computer better than all arms(Focused, PCT, BI); No difference from F2F o Binge rates decrease: 24% at 6 mos; 30% at 12 mos. • P values range from 0.001 to 0.032 • Binge Drinking Age 18-34 (n=74) o Computer: 20% reduction at 6 mos.; 32% reduction at 12 mos. o Computer better that any focused or brief therapy - no difference from F2F (p values range from .001-.03) • Significant finding: Many prefer computer to F2F Sources: Addiction, 104, 378-388; Unpublished data
  • 19. SHADE: Data - Cannabis Focus on Cannabis and Hazardous use: • Hazardous alcohol and/or drug “use days”: o F2F and Computer no difference (both better than control) o 6 mos: reduction of 44%; 12 mos: 50% o P<0.001 at 12 months • Cannabis use generally: o F2F and Computer best o 6 mos: reduction of 58%; 12 mos: 72% o P<0.001 at 12 months Sources: Addiction, 104, 378-388; Unpublished data
  • 25. CCBT Workflow Clinician gives Clinician refers for “program” Log In “Step Up” care, if • Patient presents with details to patient •Patient access program necessary complaint (insomnia, online (home or clinic) anxiety, etc.) •Follow ups as •Patient/client completes •Clinician creates new prescribed (PRN, program account for telephonic, in-person, •Clinician logs in to • Treatment options patient/client(≈2min) weekly, biweekly, etc. monitor compliance and discussed progress PRN Clinician Logs In to Clinician “guides” “Back End” patient as needed