Uploaded byClaudia Brückner
Designing Collaborative Experiences
Claudia Brückner specializes in event experience design and innovation facilitation, focusing on creating collaborative human interactions during events. The document outlines various case studies showcasing methods to enhance learning, collaboration, and innovation processes through structured environments and community engagement. It also discusses tools for mapping stakeholders and planning event experiences to foster meaningful connections and productive outcomes.
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Designing Collaborative Experiences
- 1. DESIGNING COLLABORATIVE EXPERIENCES Claudia Brückner .process —exploring innovation 28/05/2016 Dortmund
- 2. — Claudia Brückner Iam an Event Experience Designer & Innovation Facilitator.
- 3. I am anEvent Experience Designer & Innovation Facilitator — consulting on Innovation Processes & Methods — Developing Event Concepts — Consulting on Event Experiences Event Experience Design Innovation Facilitation
- 4. Interaction Design: Human —Human Human — Device Like digital experiences & interactions, Human Interactions need to be designed as well. Human Interaction
- 5. How to designHuman Interactions? — learning together, collaborating, exchange, network, inspire each other, solve problems etc. Which Experience could facilitate this? What is the kind of Human Interaction you would like to see?
- 6. How to designHuman Interactions? Case 1 Case 2 Innovation Facilitation Magazin Sprint
- 7. Case 1 InnovationFacilitation Goal: What is the kind of Human Interaction you want? — learn together & from each other — inspire each other — collaborating together on a challenge / project — actively apply skills & knowledge (learning in individual pace) (learning & failing is possible) Which Experience could facilitate this? individual & flexibel collaborative & participatory safe & exploratory — collaboratively learning about innovation methods — creating innovative services & products
- 8. — room setup collaborative & participatory Source: d.school Stanford
- 9. collaborative & participatory —room set up Source: d.school Stanford
- 10. collaborative & participatory —balance input & exercises Source: Service Design Berlin
- 11. collaborative & participatory —balance input & exercises Source: Service Design Berlin
- 12. collaborative & participatory —balance input & exercises Source: Service Design Berlin
- 13. — time toget to know each other & for team activities individual & flexibel Source: Service Design Berlin
- 14. — time tohave fun individual & flexibel Source: Service Design Berlin
- 15. individual & flexibel — split roles: moderator & individual team facilitator Source: Service Design Berlin
- 16. individual & flexibel — split roles: moderator & individual team facilitator Source: Service Design Berlin
- 17. safe & exploratory —providing clear structure & orientation Source: Service Design Berlin
- 18. — providing clear frameworksto work with & take home safe & exploratory Source: Service Design Berlin
- 19. safe & exploratory —room for experimentation & reflection Source: Service Design Berlin
- 20. Case 2 MagazineSprint Goal: What is the kind of Human Interaction you want? Which Experience could facilitate this? — with a community collaboratively writing a magazine in 3 days — co-produce content for a magazine — inspire, motivate & support each other — taking individual ideas & collaboratively developing them into a structure collaborative open & flexible and structured (at the same time) supportive & productive
- 21. -connecting people & theirprojects in a kick-off collaborative Source: newthinking
- 22. collaborative — exploring potential topics& building teams Source: newthinking
- 23. collaborative — exploring potential topics& building teams
- 24. open & flexible andstructured — providing a framework to structure individual projects Source: newthinking
- 25. open & flexible andstructured — onboarding new participants at any time Source: newthinking
- 26. — providing resources: Graphic Designer, Photographer, Editorial Staff present during sprint supportive & productive Source: newthinking
- 27. — providing resources: Printer & Distributer present during Sprint supportive & productive Source: newthinking
- 28. — main timescheduled: working time supportive & productive Source: newthinking
- 29. — space tocollaborate & exchange supportive & productive Source: newthinking
- 30. — space toconcentrate & get stuff done supportive & productive Source: newthinking
- 31. –Christian Bauer „Zitat hiereingeben.“ Source: Open Everything Magazin
- 32. Source: Open EverythingMagazin
- 33. Source: Open EverythingMagazin
- 34. Source: Open EverythingMagazin
- 35.
- 36. Why How Who What Golden Circle adapted fromthe „Golden Circle“ TOOLS Developing an Event Identity & Vision
- 37. Stakeholder Map Location Host Participants Organizer Sponsor Speaker Mappingout the Stakeholders of your Event TOOLS
- 38. Designers Developers Entrepreneurs Artists Researchers Service Designers &Consultants Product & Strategy People TOOLS Stakeholder Map Mapping out different participants of your Event
- 39. Identifying goals of different Participants and developing matching elements Stakeholder Goals Elements Participants Organizer Sponsor Speaker Human Interaction Experience TOOLS Stakeholder Goals
- 40. Pre- @ Post- Planningwhat elements (online & offline) happen before, during & after the event Beyond the event schedule TOOLS
- 41. Mapping out the complete Customer (Stakeholder) Journey Customer Journey TOOLS Touchpoint
- 42. Blueprint Planning what needs tohappen „backstage“ TOOLS Touchpoint Onstage Backstage Support
- 43. Photo: big-design.org Desktop Walkthrough Prototypingthe stakeholder flow during the event TOOLS
- 44.