Chidochemoyo Gwavava has studied accounting and finance at the University of Brighton from 2015 to 2019. She has work experience as a store assistant at Sainsbury's supermarket in Brighton since 2015 providing excellent customer service. Prior to this, she worked as a customer assistant at Iceland store in Worcester from 2012 to 2015 developing strong cash handling and customer loyalty skills. She also volunteered as a store assistant at St Richard's Hospice in Worcester in 2012 and worked as a waitress at Charleston's Restaurant in 2011 gaining food safety training. Gwavava has strong communication, teamwork and computing skills and participated in the University of Brighton Women's Hockey team and held leadership roles in secondary school.

1. EDUCATION
University ofBrighton-Brighton Business School
BA (Hons) Accounting and Finance: 2015 - 2019
Year 1 Subjects Grade% Year 2 Subjects Grade (pending)
Academic Skills 52 Case Study Analysis 1 & 2
Economics 63 Business Ethics and Corporate Governance
Financial Accounting 61 Financial Management
Management Accounting 55 Corporate & Business Law
Financial skills 74 ManagementAccountingSystem
September 2012 - June 2015: Worcester Sixth Form College (A Levels) Grade
BTEC National in Health and Social Care Distinction*
Psychology B
Physical Education B
Mathematics D
September 2010 - July 2012: Bishop Perowne Church ofEngland College GCSEs
Nine Grade A* to C, including Maths and English
WORK EXPERIENCE
Sainsbury’s Supermarket, Brighton old Steine December 2015 – current
Position: store assistant
 Providing eminent customer service
 High level of numeracy and literacy.
 Competent at resolving customer disputes
 Confident and articulate when in a team
 Planning ahead for the customer’s needs
 Attained Health and Safety procedures
 Checkout and shelf stock
Iceland Store- Worcester August 2012-2015
Position- customer assistant
 Ability to read and comprehend simple instructions
 Well exceptional customer service
 Well established cash management
 Acting in a way that encourages customer loyalty
 Checkout skills
St Richards Hospice- Worcester July 2012-2012
Position- Volunteer Store Assistant
 Checkout
 Store organisation
Charleston’s Restaurant July 2011- Aug 2011
Position – Waitress
 Superb thinking and leadership skills.
Chidochemoyo Gwavava
Address: 37 Overstreet, BN1 4EE, Brighton
Email: c.gwavava1@uni.brighton.ac.uk
Tel: 07453325837

2.  Checkout skills
 Gained knowledge though Food Hygiene and Safety training
 Motivated Team player
 Putting customers first and staying calm during disputes
SKILLS
Computing
 Advanced IT skills including Microsoft Office software
Communication
 Well-built communication to keep customer’s loyalty
 Persuasive and having good influencing skills
Team work and Intercultural Understanding
 Working in teams of 8 to 30 people from varied cultures for 4 years
 Team working skills
 Adapted a good understanding of different cultural backgrounds.
Achievements
 2015-2019 University of Brighton Women`s Hockey
 2011-2012 Assistant head girl and student ambassador (Bishop Perowne school)
 Summer 2012 National Citizen Service (NCS)
This went collaboratively well with my personality and responsibility to boost up my future as a
pragmatist though sports discipline and coordinated character.
REFEREES
AshleyDerby –General Manager
Sainsburylocal, 13-15 oldSteine
Brighton,
BN1 1EJ
 01273 819110
Tracey Taylor- Lecturer
BrightonUniversity,
Mithras House,LewesRoad,
Brighton,BN2 4AT
 01273642130