Thomas Lawson gave a presentation on how to bring out the best in an organization's board. He discussed his experience transforming Leap's board from 2010 to 2016 through focusing on the CEO-chair relationship, engaging trustees in operational work, adding service users as trustees, establishing an impact subcommittee, and providing excellent board materials and meeting design. He offered tips like becoming a trustee elsewhere, finding real roles for trustees outside meetings, and having high standards for recruitment and performance of all trustees.