This document discusses performance management. It aims to help readers understand performance management and how to implement an effective system. Performance management involves setting goals at different levels, tracking and evaluating performance, and recognizing and rewarding employees. Effective daily performance management requires delegation, tracking, and motivation. Performance management is linked to organizational culture.
1. MC One 1415 | Dream. Dare. Believe.
PERFORMANCE
MANAGEMENT
2. MC One 1415 | Dream. Dare. Believe.
OBJECTIVES
1. Understand performance management
and how it can drive results
2. Understand how to implement an
effective performance management
system in your LC
3. MC One 1415 | Dream. Dare. Believe.
“Many businesses, even those with
well-made plans, fail to implement their
strategy. Their problem lies in
ineffectively managing their employees
once their plan is in place.”
– Erica Olsen
4. MC One 1415 | Dream. Dare. Believe.
PERFORMANCE MANAGEMENT IS:
5. MC One 1415 | Dream. Dare. Believe.
The activities of ensuring
effective and efficient work.
PERFORMANCE MANAGEMENT IS:
6. MC One 1415 | Dream. Dare. Believe.
WTF Graph
0
53
105
158
210
263
2009 - 2010 2010 - 2011 2011 - 2012 2012 - 2013
Members
Realised…
7. MC One 1415 | Dream. Dare. Believe.
The activities of ensuring
effective and efficient work.
PERFORMANCE MANAGEMENT IS:
8. MC One 1415 | Dream. Dare. Believe.
LC
Vision
LC
Goals
Functional
Goals
Team Goals
KPIs
Actions
9. MC One 1415 | Dream. Dare. Believe.
KEY COMPONENTS
Goal Setting
Tracking,
evaluating and
managing
performance
Recognising
and
Rewarding
10. MC One 1415 | Dream. Dare. Believe.
BUT… HOW DO WE DO IT?
Daily
Performance
Management
Periodic
Evaluation
11. MC One 1415 | Dream. Dare. Believe.
DAILY PERFORMANCE
MANAGEMENT
Delegation
Tracking
Motivation
12. MC One 1415 | Dream. Dare. Believe.
HOW IT LINKS TO CULTURE
Editor's Notes
Link to sessions in the morning and goals of the day- leadership and functional knowledge
You will spend a lot of time planning WHAT you want your members to do, but this means nothing if the members don’t understand, aren’t motivated, don’t set goals, etc and therefore don’t achieve results.
Plan = Gen 2015
Meet organisational goals
Adjust expectations of members to realities of experience AIESEC offers
How it drives exchange and bringing money in
Performance = money + exchange
Not only TM’s responsibility- each VP and TL should be actively involved with training their members
Meet organisational goals
Adjust expectations of members to realities of experience AIESEC offers
How it drives exchange and bringing money in
Performance = money + exchange
Not only TM’s responsibility- each VP and TL should be actively involved with training their members
12-13 is where the productivity gap started to close as a focus on member efficiency and tracking, removing inactive members for more productive ones.
Usable system (eg google document/ word document)
Routine behind it (suggested plan/ approach)
Feedback to indviduals then to MC
Collection maganament quality checking and reporting of information
Tool -> routine -> commitment and buy-in (LCP approval)
Goals for member, leader and organisation
Tracking progress of organisation/ individual
Evaluate performance- what works/ what doesn’t
Manage performance- how can we fix the things that aren’t working, how can we make what we’re doing now even better
Reward and recognition- recognise and motivate! :D
Periodic evaluation- nothing should be a surprise in this, useless in its own right
Formal skills
comes back to good team mgmt, overarching goals of the team, link to lc goals, how are they managed and tracked
Rules of delegation- clear, context, very simple reward mgmt, allowing people to see their own results
Knowing/ telling people that what they’re doing is being used in the business
Daily performance mgmt
Daily tasks support fro managers
Tracking of tasks assigned
Rewards in place on a daily basis comes back to good team mgmt, overarching goals of the team, link to lc goals, how are they managed and tracked
The way you manage performance can either be really engaging for you/ members OR super boring!
Skills tracker (for us to plan, feedback to members on a quarterly basis)
Make a web form for it
Vptm to access results, but each individual TL to type
AIESEC Transcript
Where you started
Where you finished
How your results contribute to it
Tangibly improve member retention
NTT pitch
We will modifying the framework based on your LC
Day to day performance managmenet (me)
Dion to work on form- we will work with you guys to develop it over the course of the term to make it relevant to the LCs
Then NTT launch