The document summarizes the professional experience of an individual at Virtusa Consulting Services Pvt Ltd from 2013 to 2015 working on the AIG project. Their roles included development and maintenance of the NAM P&E insurance application. Key responsibilities involved core development of the application including creating class structures, screens, and validations. Additional responsibilities involved testing, debugging defects, interacting with clients, and maintaining the application through activities like reporting and ticket resolution.
1. Professional Experience:
Virtusa Consulting Services Pvt Ltd
Hyderabad-India
2013 – 2015
Project: AIG (American Insurance Group)
Role: Development and Maintenance of NAM P&E Project
Development Phase:
• Gained knowledge in Insurance Domain.
• Good at both financials and non-financial areas in insurance domain.
• Core development in P&E application.
• Created Class structure and flows.
• Created Tickets while drawing flows.
• Interacted with CPM framework in making invoice calls screens.
• Done case management for creating claims.
• Created work lists and work baskets for work objects.
• Created lot of activities, data transforms and services.
• Profound knowledge on Activity methods.
• Created lot of UI screens using repeating grids and list views.
• Used HTML and CSS for UI.
• Done most of the validations using when rules and for client side validations used java
script
• Configured JMS listeners and connectors.
• Dealt with agent scheduling to run certain jobs on the claims automatically.
• Done lot of unit testing after development.
Warranty Phase:
• Done lot of unit testing after development.
• Done lot of defect fixing.
• Great use of Tracer and Clipboard while debugging errors.
• Fixed at least 4-5 bugs per day including S1 and S2 level defects.
• Good command in using SMA and remote desktops while making changes in Agents and
debugging other than Dev environment like QA, UV or Model Environments.
Maintenance Phase:
• Interacted with clients on daily basis.
• Hands on experience on Service Now tool.
• Used PAL.
• Created lot of reports using DB2 and great command on Microsoft office, power point and
excel.
• Attended daily scrum calls.
2. • Solving tickets in Service Now tool on daily basis.
• Done good number of CRs and DRs.
• Created reports on daily basis.
• Prepared Daily OTAs (One Time Activities) and DMLs.
• Learned lot of financials.
• Maintained good communication with middleware and QA teams.