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From Requisition to Background Check, Your Hiring Process Should be Efficient

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Did you know that 74 percent of candidates continue to apply for jobs after accepting your offer? That means any delay on your company’s end—particularly during the background check process—can cost you valuable talent. And most delays are a sign of inefficiency.

Published in: Recruiting & HR
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From Requisition to Background Check, Your Hiring Process Should be Efficient

  1. 1. 1/30/2018 © 2017 CareerBuilder CBES Webinar Mary Delaney, Chairman, CareerBuilder Employment Screening Ben Goldberg, CEO, CareerBuilder Employment Screening
  2. 2. Quick Background (check) 2 Mary Delaney Chairman, CareerBuilder Employment Screening and President, CB Onboarding • Led Aurico through Acquisition by CareerBuilder • Licensed Private Detective • Recognized Background Screening Industry Expert • Awarded HR Superstar – HRO Today • Board Member NetForce Global • MBA – Colorado State University Ben Goldberg CEO, CareerBuilder Employment Screening • Led Background Screening Acquisition • Built CareerBuilder ATS, Consulting, and Screening Businesses • Appeared on CNN, FOX, CBS as employment expert • Published in Harvard Business Review • MBA Northwestern University’s Kellogg
  3. 3. 3 Agenda • Challenges and Trends • Evaluating Your Current Program • Tips to Increase Performance • About CBES • What Now? Please Ask Questions & We’ll Answer Throughout the Presentation!
  4. 4. © 20164 Client Investment for One New Hire BACKGROUND SCREENING New Hire Start Date SOURCING RESUME SCREEN PHONE SCREEN 1st INTERVIEW FINAL INTERVIEW OFFER Time to hire 30-90 Days (360) (90) (18) (6) (2) (1.3) (1.2) (1)
  5. 5. 5 2017 CareerBuilder Survey: Employer’s Common Problems Poor Candidate Experience Slow Turnaround Time Incomplete Verifications Lack of Communication Security & Data Protection Cost / Price / Fees
  6. 6. 6 2017 CareerBuilder Survey: Candidate’s Common Problems 48% Unfavorable Employer View 74% Looking Post-Offer 38% Lost Due to Experience 71% Lack of Information 54% Overseas Concerns
  7. 7. Current Trends 7 Paperless & Optimized Candidate Experience Drug Testing & Legal Marijuana Social Media
  8. 8. Current Trends 8 Salary RestrictionsBan The Box
  9. 9. 1/30/2018 © 2017 CareerBuilder Best Practices to Align with Current Trends © 2017 CareerBuilder9
  10. 10.  Apply to your Company  Apply to your Competition  Complete your Background Check Process Evaluate Your Program Through Your Candidate’s Experience
  11. 11. © 2017 CareerBuilder11 Best Practice: Candidate Experience
  12. 12. 75% Paper Electronic ATS Best Practice: Automation
  13. 13. © 2017 CareerBuilder13 Best Practice: Customer & Candidate Service Speed of Answer First Meaningful Response Quality of Response One Call Resolution Resolution Time KPI
  14. 14. © 2017 CareerBuilder14 Best Practice: Trends and Marketplace Dynamics
  15. 15. 1/30/2018 © 2017 CareerBuilder Best Practices in Maximizing Speed of Delivery, Cost, and Quality © 2017 CareerBuilder15
  16. 16. * Sample Data; result vary by company, industry, etc. Optimize Your Package by Position : Speed, Coverage, Cost SPEED 3.5 3 2.5 2 1.5 1 0.5 0 RECORDS 14% 12% 10% 8% 6% 4% 2% 0 National Only (7 Year) National + One County (7 Year) National + All Counties (7 Year) National + All Counties (20 Year) TURNAROUND TIME RECORDS 2017 Careerbuilder Employment Screening Study
  17. 17. * Sample Data; result vary by company, industry, etc. KnowtheTurnaroundTime 2017 Careerbuilder Employment Screening Study
  18. 18. * Sample Data; result vary by company, industry, etc. 8% 22% 5%65% Court Access Levels Court Controlled File Pulls Rural Open Access KnowtheAccessStrategy 2017 Careerbuilder Employment Screening Study
  19. 19. NevadahasOptions 2017 Careerbuilder Employment Screening Study
  20. 20. Michigan:ClerkControl,Fees,&Speed Statewide vs. Clerk Assisted County 2017 Careerbuilder Employment Screening Study
  21. 21. 85% 87% 91% 87% 85% 0.5 1 1.5 2 2.5 3 3.5 4 7 Years, 3 Employers 7 Years, All Employers 10 Years, All Employers DAYS 2.7 Days 3 Days 3.5 Days Verifications: Length Impact Time and Success Rate % = Success Rate 2017 Careerbuilder Employment Screening Study
  22. 22. 1/30/2018 © 2017 CareerBuilder Learn More About: CareerBuilder Employment Screening © 2017 CareerBuilder22
  23. 23. CareerBuilder Employment Screening: The Most Trusted Screening Provider . HRO Today #1 Winner 22% Faster! 90+% Verification Rate Real Time Status US Operations & Service CareerBuilder Portfolio 2017, 2016, 2015, 2014, 2013, 2012
  24. 24. © 2018 CareerBuilder24 Key Pillars to Delivering a Winning Screening Program Mobile Accessibility iOS and Android mobile apps designed for full access to enroll and make changes Transparent Consultative Partnership Award Winning Customer and Candidate Service Unmatched Commitment to Compliance Easy to Use, Highly Flexible and Secure Technology Job Done Right delivering high quality reports fast Ability to Add Value from Source to Hire
  25. 25. Learn more about Careerbuilder Employment Screening 25 - Customer Reviewer Click the link to request more information about CareerBuilder Employment Screening: https://cb.com/2E7jT1E 25 Get a demo of CBES today!
  26. 26. 1/30/2018 © 2017 CareerBuilder Q & A Thank you!

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