Name and Shame is a portal that allows fraud victims to report cases of injustice. More info can be found here: http://www.ikantam.com/portfolio/complaint-processing-portal

1. iKantam – Web and App specialists
Complaint Processing Portal
ikantam
Chyhunachnaya Vulitsa 33
Minsk
Belarus
www.ikantam.com

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Complaint Processing Portal
Name and Shame is a portal that allows fraud victims to report cases of injustice.
Challenge
We were required to develop a solid complaint processing platform where users could share their
bad customer experience and where merchants could protect their reputation.
Solution
The team created and launched the service that encourages people to tell their stories of injustice
and helps them to be heard. It is a non-profit service run and edited by moderators.
Outcome
 Platform to publish incident reports
 Report processing and moderating solution
 Incident report search engine
 High security storage of personal information
Scope
 Dedicated team of 5: engineers and designers
 Full service cycle: preparing mockups and prototypes, UI/UX design, development, testing
(QA), product support
 Automated tests: Spec BDD/ Integration Testing
 Development in sprints within Scrum framework
 Delivery time: 7 months
Technology Stack
 Ruby on Rails
 Twitter Bootstrap
 SASS / SCSS / JADE
 CSS / Compass
 AngularJS
 Elasticsearch
 MySQL
3rd Party Components & APIs
 RSpec
 Selenium
 Slick slider
 Grunt - JavaScript Task Runner
Links
http://www.ikantam.com/portfolio/complaint-processing-portal

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Images

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Contact
The best way to contact us is to contact Carl-Johan Larsson by email, details below:
Landline (Sweden): +46 8 519 72 970
Landline (US): +1 650 557 3668
Mobile (Spain): +34 651 951 281
Email: carl-johan@ikantam.com
www.ikantam.com
Schedule a meeting: https://calendly.com/carl-johan