1. • They should have some of the education
older generations received
• How can I keep up with their technology
knowledge?
• I don´t have time to teach them
• Why can´t they have more experience in
simple things?
• Why do they have to be so dependent?
• There should be better trainining before
they start their job (companies should
have better training programs
feel
• They´re not that bad but could be better
• They should have more experience so that they
can contribute sooner to results
• Molding can be good and bad cause they can also
learn “bad ways” of doing things
• Training takes up too much of my time and energy
• Too much theory and little practice before starting
their work experience
say
• They want to learn and work
• They´re reactive
• They´re fast learners
• They respect authority
• They´re easy to mold
• They´re more analytical and tech
oriented
think
No observations
do
Corporate
Manager
EMPATHY MAP: CORPORATE MANAGER

2. Bosses need a way to hire better trained graduate students because they don´t
have the time or correct method to do it and wait for results.
PROBLEM STATEMENT