Super MB star technical FAQ,from xcar360.com

1. Super MB star Technical FAQ – OBD2
Support
Super MB star Technical FAQ
Q: the system of super MB star 2012.11 with moveable hard disk says no
communication between the computer and comports
A: the COM port number has to be set as com port1
Q: super MB star system prompts “No access authorization code, please
contact the star diagnosis call center.”
A: Because the user hasn’t active the software, or not active successful,
please provide the seller ID to help active.
Q: all systems are activated, but every time I open the software, it asks me
again input star key.
A: When the first time you input the star key, you have to click “save”, and set
the “lic-key-2 Properties” Read only.
Q: super MB star system says “invalidate” how to do?
A: solution one: send us again the HW-ID, Lan-id, we help you active;

2. solution two: set the computer time the same as that of super MB star version,
for example: if super MB star software is 2012.05, set the computer time to
between 2012.05.01 and 2012.05.31.
Q: I have one super MB star 2012.11 with moveable hard disk, and when I
run DAS, it says “super MB star dongle not found! Please insert the USB
Dongle!”
A: Just check the VM settings, please tick before USB key, please set like this:
Removable Devices-USBkey-Show in Status Bar

3. Q: DAS, WIS.NET, EPC.NET and Staruilities run well, but super MB star says
“there are no developer model in the driver”.
A: enter DAS, then press F2 F2 F2, select cars, finally you can see F2.
Q: I forgot Super MB star password for update, how to find back?
A: please provide us serial number, software version and hard disk format,
and we will help you find back.
From http://blog.xcar360.com/super-mb-star-technical-faq-obd2-support/
And learn more super mb star details at:
http://www.xcar360.com/mercedes-srar-c3-mb-star-benz-star.html