Rachel Diamond, Chief of Staff from ASTC approached our Sales Team with a huge Live Captioning requirement since they had long concurrent sessions to be held on Zoom platform. Read more https://bit.ly/3HUqL2l\

1. Zoom Automated Live Captioning for ASTC Annual Conference

2. Introduction:
CaptioningStar helped a Massive Zoom Event conducted by ASTC and Live Captioned 74+hours
of Live sessions in Zoom successfully.
ASTC connects people with science backgrounds and often engages them with scientific
activities.
The ASTC Annual Conference was held in the month of October with the topic below as “This is
the annual conference for Science Centers and Museums”. This conference focused on
professional development for science museum professionals.
Rachel Diamond, Chief of Staff from ASTC approached our Sales Team with a huge Live
Captioning requirement since they had long concurrent sessions to be held on Zoom platform.

3. They had a Captioning preference for mixed-case or upper case. Rachel was pretty confident that this
Long concurrent sessions in Zoom will comprise of 2500 participants on the whole and they needed a
great technical support from our end.
If you are hosting a Long concurrent sessions in Zoom with several breakout room sessions and
wondering how to improve the multiple Zoom sessions accessibility , then this Case Study will help you
to figure out on how CaptioningStar helped the ASTC Annual Conference to achieve their meetings
accessibility in spite of the bulk requirements.
Challenges We Experienced:
Since there was a huge demand for Live Captioners especially during this unprecedented
situation , our Scheduling Team’s top priority was to assign a Real-Time Captioner to provide
accurate captions for these long concurrent sessions in Zoom.

4. This particular event /conference “This is the annual
conference for Science Centers and Museums” lasted
for 3 hours per event which goes till 9 hours per day. The
Event comprised 2,500 registrants and however, for each
individual session they expect that to be much smaller.
We also informed our client well in advance if there’s an issue in assigning a Real-Time
Captioner for some of their Zoom sessions, we can alternatively help them with Zoom Automated
captions which will give them almost the similar accuracy of the human captioners.
Zoom Live Automatic Captioning utilizes automated speech recognition (ASR) integrated with
CaptioningStar and with our spontaneous system , Automatic captions will seamlessly appear at
the bottom of the Zoom Screen.

5. There were 10 concurrent sessions held between the allotted period of time and producing
Automated captions or Real-time captions by a human captioner was not feasible practically.
Most of the Automated
Captions Software that’s
available in the market
today will not support more
than two breakout sessions
at the same time. It is a
tedious process to Live
Caption more than two
rooms at the same time.

6. Also assigning a Real-time Captioner as
mentioned before is a strenuous process, but
we were able to allocate a Real-time Captioner
by recruiting new people in this crisis.
Solutions We Offered:
With our technical expertise, we have supported all
the 10 concurrent sessions/breakout room sessions
at the same time for 3 days without any hindrance.
A unique solution was provided to the client where we suggested them to create a separate event
for each concurrent session.Hence we were able to provide Multiple Automated Captions for their
breakout room sessions.

7. We also employed a Real-time Captioner to monitor the Live Captions and incase of any error
caused by the Automated system, the real human captioner will be able to resolve the issue and
fix the error within no matter of time.
The quality of the captions produced by Automated Captioning System is nowhere less when
compared with the Real-time captions. Also we assigned an individual Project Manager to
monitor the end to end concurrent sessions for a smooth and seamless execution of the
conference.
Interactive Transcripts Delivered:
At the end of this Zoom event , we delivered a text document or a raw transcript file so that the
customer can either convert it as a SRT file or a Video embedded with closed captions.

8. Then upload it to their
favourite platforms like
YouTube where they
can share their content
post event to their
participants.
We completed all the 74 hours of sessions successfully and the client was certainly impressed
with our quality services and we received positive feedback for empowering their Zoom
Meetings with our End to End solution.

9. Thus we are capable of doing even more 10+ breakout rooms sessions and provide solutions to
any complex structure and also delight the customers with our Post Event services in Zoom or
any other required platform.
Request Free Trial

10. Thank You
108-44 63rd Rd, Queens, NY 11375, United States
Info@captioningstar.com
+1 707-200-4628