GPS brochure - EN

1. Global Perfomance System
A technology solution designed by
Business Investigation SA
Your guide to success

2. Takingonamarketrequiresnotonlyenduranceandskill
but also having an accurate assessment of each situation.
Just like mountaineering, management consists of obser-
ving, anticipating, and deciding.
To make a successful climb to success, it is important
to rely on an experienced guide who can help you choose
thebestpath.Becauseheisfamiliarwithhissurroundings,
this expert knows how to stay on course and avoid the
obstacles which will slow progress. He checks that the
techniques used are safe, and makes sure that all relevant
rules are observed.
Thankstohisinsight,yourcompanycanmoveontowar-
ds its chosen summit with confidence and peace of mind.
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Prologue

3. Heading to
the summit The environment in which companies strive to grow today is both complex and
constantly evolving. The market has never been as unstable, the competition ne-
ver as fierce, and customers have never been as inflexible. In addition to these
difficulties, managers must also continuously integrate new technical advances
and deal with increasingly onerous regulatory frameworks. To meet these requi-
rements and keep moving forward, a business must achieve and maintain optimal
performance.
To help companies face this challenge, Business Investigation has implemented
an innovative, cutting-edge, and extremely high-performance tool : GPS (Global
Performance System). Thanks to this unique solution, managers can consolidate
their company’s key competencies, basing their decisions on an accurate, com-
prehensive and continuously updated view of their company and their market.
Developed in partnership with academic partners and IT and management ex-
perts, the GPS solution is the result of 7 years of R&D and implementation. In
perfect step with the reality of business on the ground, it is suited to any kind of
organization (local, international, public sector, banking, insurance, SMEs/SMIs,
industry, logistics, retail, telecommunications, healthcare). As a sign of its rele-
vance, GPS is today used by large Swiss and foreign companies towards a goal of
continuous optimization.
Companies must continuously be high performing in or-
der to succeed in an increasingly tough climate. To meet
this challenge, they can count on GPS (Global Perfor-
mance System), a highly efficient management solution.
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GPS solutions : for successful and targeted direction

4. CA-DG
Strategy
Coordination
Reporting, monitoring
Operational
Management, actions
A unique management solution, GPS (Global Performance System) offers
real-time tracking of your company’s value and performance. This remarkably
accurate audit helps you consolidate your company’s processes and potential
while ensuring its compliance with current standards and regulations.
To generate state-of-the-art mapping, GPS processes a host of internal and
external parameters. This includes, in particular, the company’s “knowledge
capital”, as well data concerning the market in which it operates.
A system of risk-factor and performance indicators provides simplified ac-
cess to key information. As soon as an abnormality, change, risk, or opportu-
nity is detected, GPS sends a detailed report to the relevant person. These
alerts allow an excellent level of responsiveness and relevance in decision-ma-
king and are complemented with the proposal of various action plans.
Combining pragmatism and innovation, GPS makes it possible to deploy a
coordinated strategy at all levels of the company in regards to strategy, coor-
dination, and operations. Guaranteeing consistency and proactivity, this solu-
tion favors high-performance management of goals implementation. It is un-
deniably a key to success.
GPS offers a unique solution for risk and performance
management. An analytical audit allows growth in the
company’s value to be tracked in real time.
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Extremely accurate performance management
A guide to a safe
ascent and staying
the course

5. A three-dimensional
view of performance According to GPS, performance is made up of three basic dimensions :
Results, what the company makes. Know-how, the skills used in achieving the
results. Means, the costs incurred to achieve the results.
This three-dimensional performance measurement enables the output of
high quality information.
Comprehensive analysis
Far from being restricted to the accounting and financial aspect, calculating
the value of the company incorporates the concepts of know-how, skills, expe-
rience, and processes. Together with the requirements of corporate gover-
nance, this 3D analysis measures overall performance and identifies the source
of the creation of value as well as of potential risk.
Real-time analysis
Offering a continuously updated SWOT, GPS allows you to determine, at
any time, whether a performance gain or loss is related to know-how, means,
or the conditions. Just like a stock index (representing the value of the com-
pany), performance variations are highlighted by indicators, enabling maxi-
mum responsiveness.
Analysis with a standards compliance rating*
Mastering standards and regulatory mechanisms is a crucial factor in com-
pany performance and longevity. With true legal expertise, GPS integrates the
standards and laws relevant to the business sector in question and sends an
alert in the event of non-compliance.
GPSoffersthree-dimensionalperformanceassessment,
in terms of results, know-how, and means.
This three-pronged approach enables continuous and
comprehensiveperformanceanalysis.Itissupplemented
with a rating of compliance with regulations and stan-
dards.
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Three-dimensional performance mapping
*Various mandatory standards, such as Basel
for the banking sector, Solvency for insurance,
5S for logistics, and COBIT for IT may be
considered quality objectives and benchmark
standards. Moreover, soft laws and best
practices, such as CSR, may also be integrated
and monitored by GPS.
The result, know-how, and means ratings
provide you with a state-of-the-art analysis.

6. Implementing GPS involves two approaches :
Training users through workshops
Participants will benefit from full training focusing on performance and risk ma-
nagement. These results-oriented workshops use a minimum amount of resources
and time for maximum relevance. Users learn to use the solution in concrete ways,
in particular through custom scenarios.
Integrating the company’s “knowledge capital”, data, and information
within the GPS
GPS does not affect the company’s management system nor its existing tools:
in fact, it capitalizes on acquired knowledge and optimizes it. During the imple-
mentation phrase, GPS smoothly and easily integrates information about the
company. It works towards the goals set out by management, while fully respec-
ting the company’s values.
The preliminary “general status report” and “control implementation” stages
last three and four months respectively. With a view towards growth, they are
followed by a permanent “continuous improvement” phase.
Implementing GPS aims to be simple and effective.
Users are trained in performance management through
short workshops.
At the same time, knowledge capital and information
about the company are integrated into GPS through ta-
king stock of its overall status.
Implementing GPS: training users and integrating existing data
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Experts at the service of users
Once GPS has been implemented, your
company can count on assistance that
combines performance and easy accessibility.
A multilingual call center staffed by IT
specialists and sector experts is available
to customers 24/7.
In addition, continuous training and
certification courses are offered to users
in partnership with an international network
of universities.
With comprehensive and personalized
assistance, GPS remains focused on
continuous optimization of its solution.
Two-sided
implementation
and cutting-edge
assistance

7. Decision-making
strength at the
summit
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GPS, the fruit of multiple skills
Designed by a team of IT and management experts, and under the direction of
two specialists with degrees from EPFL (one being an expert in databases and risk
management, the other in information systems development), the GPS solution is
the result of more than 16,000 working days and 7 years of research and updates.
The research and development phase was carried out in partnership with re-
nowned universities such as EPFL, Lyon III, Bordeaux IV, and Ubis University. Key
strategic partners also played a part: Kurt Salmon, an international consultancy
firm in management and strategy, CH&Cie, a consultancy firm specializing in fi-
nancial services and the service sector, ELCA, one of the largest Swiss IT groups,
and Keyrus, experts in Business Intelligence.
With GPS, Business Investigation delivers a unique solution that combines
ease of use and avant-garde technology. It is wealth of intelligence and efficiency
at the service of entrepreneurial success.
With a wealth of expertise in IT and management, GPS
is proving to be a unique management solution within its
market.
It is an innovative tool that is easy to use and dedicated
to helping your company succeed.
Academic partners
Key strategic partners

8. With GPS, users have a state-of-the-art instrument at their
fingertips for managing the performance of their company in a
way that is highly relevant and responsive. It strengthens key pro-
cesses while strictly following defined objectives.
The decision-making process is optimized through a variety of
indicators and alerts. GPS provides all the information needed to
make the best decision within a limited period of time.
A proactive application, GPS “goes” to the user as soon as it
detects any change or abnormality. Managers and employees
consequently gain time and efficiency.
Important data is only conveyed to the relevant person(s), with
pinpoint targeting of recipient(s).
Users have available detailed reports and strong arguments
for outlining their proposals to decision-making bodies, such as
the board of directors. Performance management enhances
credibility and generates agreement.
By choosing a unified solution, the company reduces costs
linked to managing performance and invests for the long-term.
It can rely on the guarantee of a permanent and continuously
optimized solution.
Taking standards and regulations into account ensures com-
pliance of entrepreneurial action, a key factor to long-term success.
GPS enables you to think “globally” and act “locally” thanks to
an operational action plan. This consistent and efficient perfor-
mance management allows managers to smoothly plan for the fu-
ture.
Adapted to all types of enterprises (public sector, banks, insu-
rance, SMEs/SMIs, industry, logistics, telecommunications, retail,
healthcare), GPS integrates the parameters which concern the
sector in question to produce a solution which perfectly matches
the reality on the ground.
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User benefits
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2
3
5
7
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A unified solution, GPS integrates each dimension of perfor-
mance and operates in sync with all levels of the company.
Existing company data and information are integrated in a
relevant fashion to capitalize on and extract value from existing
resources.
The dashboard provided by GPS offers highly accurate
tracking, a key to optimal performance management.
Data mining provides answers appropriate to each level of
the organization.
Thanks to GPS’ real-time predictive analysis, users can an-
ticipate the impact of problems and quickly recognize the po-
tential for creating value. As soon as an abnormality or change
is detected, a summary report is created and conveyed to the
relevant stakeholders.
GPS bases itself on the company’s actual situation, genera-
ting osmosis between users and the application. The company’s
IT environment and issues linked to the client’s operations are
fully integrated.
The solution offers overall performance index tracking, en-
suring that gains in value do not involve risk-taking or non-com-
pliance with regulations or standards.
In addition to a high performance solution, GPS offers highly
available customer service, both in terms of industry expertise
andgeographicalareas.Thispersonalizedassistanceissupported
by a network of specialized partners.
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In summary
The advantages of GPS
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9. Contacts
HEADQUARTERS
Business Investigation SA
Ch. de Fontenailles 4
CH-1196 Gland
T +41 22 364 15 41
F +41 22 364 30 69
ZURICH
Business Investigation SA
Birmensdorferstrasse 486
CH-8055 Zürich
T +41 44 450 33 22
USA
Business Investigation
Suite 7A-512
5405 Alton Parkway
Irvine, CA 92604
T +1 949 342 4841
TUNISIA
Business Investigation Int.
4 rue Claude Bernard
1002 Tunis
T +216 71 847 016
F +216 71 286 460
info@bigps.ch
www.bigps.ch