For this assignment, you need to create a response to each of the email messages provided.
The purpose of this assignment is for you to apply writing principles while responding to business email. The emails you'll receive simulate internal and external. Assume that you are employed at the Blue Bay Resort and Conference Center. As you might expect, the culture is fast-paced and fairly informal, with employees relying heavily on email. While speed is important, high value is also placed on precision: All of your email responses should be grammatically correct and error free.
You will play the role of the catering director for the Blue Bay Resort and Conference Center. You took this job five years ago and are busier than you ever imagined you might be—running from meeting to meeting every day. Your only time to respond to your email is during your short breaks between customer meetings. As usual, you have a flood of messages which all seem critical. Your challenge during this assignment is to respond to all of your email and write clear responses.
When responding to each of the messages, consider all of the following:
· What do you think is an appropriate response to your message?
· What information do you think should be included?
· What might be inappropriate for this type of message?
· How long should an appropriate response be?
· What would you consider too long?
What tone should you use for the message?
Category
Points
%
Description
Write Your Own Bio
Due Week two
Content
30
75%
Email content should demonstrate clarity of thinking; understanding; the application of business writing principles.
Formatting
5
12%
Assignment must follow guidelines and assignment format instructions.
Editing
5
13%
Paper demonstrates graduate level writing, including proper grammar, spelling, punctuation, and good sentence structure.
Total
40
100
A quality paper will meet or exceed all of the above requirements.
Below are five messages, which are a sampling of all the messages that you have received. Create a response for each of the emails, showing Sender (You), Recipient of message (To:), Subject Line, Date, and then your reply. Use a format similar to the one used in the messages below.
Message 1
Sender: Thomas Jans, HR Assistant
To: You
Subject: Happy Anniversary!
Message:
Good morning!
I looked at my calendar and noticed that today is your fifth anniversary. Congratulations! How is everything going? Do you have any questions? Let me know if you would like to sit down and review your 401k and benefits.
Have a Great Day!
Thomas
Message 2
Sender: Margaret Harris, HR Manager
BCC To: All employees
Date: October 1, 20xx
Subject: Important Policy Change: Vacation Schedule
Message:
Good morning!
Effective immediately, there has been a change to the vacation policy.
Any vacation requests for January through April must be turned in by November 1. Approval or denial of these vacation requests must be returned to you no later than two weeks after .
For this assignment, you need to create a response to each of the .docx
1. For this assignment, you need to create a response to each of the
email messages provided.
The purpose of this assignment is for you to apply writing
principles while responding to business email. The emails you'll
receive simulate internal and external. Assume that you are
employed at the Blue Bay Resort and Conference Center. As
you might expect, the culture is fast-paced and fairly informal,
with employees relying heavily on email. While speed is
important, high value is also placed on precision: All of your
email responses should be grammatically correct and error free.
You will play the role of the catering director for the Blue Bay
Resort and Conference Center. You took this job five years ago
and are busier than you ever imagined you might be—running
from meeting to meeting every day. Your only time to respond
to your email is during your short breaks between customer
meetings. As usual, you have a flood of messages which all
seem critical. Your challenge during this assignment is to
respond to all of your email and write clear responses.
When responding to each of the messages, consider all of the
following:
· What do you think is an appropriate response to your
message?
· What information do you think should be included?
· What might be inappropriate for this type of message?
· How long should an appropriate response be?
· What would you consider too long?
What tone should you use for the message?
Category
Points
%
Description
Write Your Own Bio
2. Due Week two
Content
30
75%
Email content should demonstrate clarity of thinking;
understanding; the application of business writing principles.
Formatting
5
12%
Assignment must follow guidelines and assignment format
instructions.
Editing
5
13%
Paper demonstrates graduate level writing, including proper
grammar, spelling, punctuation, and good sentence structure.
Total
40
100
A quality paper will meet or exceed all of the above
requirements.
Below are five messages, which are a sampling of all the
messages that you have received. Create a response for each of
the emails, showing Sender (You), Recipient of message (To:),
Subject Line, Date, and then your reply. Use a format similar to
the one used in the messages below.
Message 1
Sender: Thomas Jans, HR Assistant
To: You
Subject: Happy Anniversary!
Message:
3. Good morning!
I looked at my calendar and noticed that today is your fifth
anniversary. Congratulations! How is everything going? Do you
have any questions? Let me know if you would like to sit down
and review your 401k and benefits.
Have a Great Day!
Thomas
Message 2
Sender: Margaret Harris, HR Manager
BCC To: All employees
Date: October 1, 20xx
Subject: Important Policy Change: Vacation Schedule
Message:
Good morning!
Effective immediately, there has been a change to the vacation
policy.
Any vacation requests for January through April must be turned
in by November 1. Approval or denial of these vacation requests
must be returned to you no later than two weeks after your
request. You will then have another week to resubmit your
request.
Vacation requests for May through August must be submitted by
March 1.
Vacation requests for September through December must be
4. submitted by July 1.
Please send your requests directly to me, with a copy going to
your supervisor. If you have any questions about the policy
change or the number of vacations days available, please let me
know.
Thank you.
Margaret
Message 3
Sender: Michael Jones, Quality Foods
To: You
Subject: Today's Conference Call
Message:
You are one busy person. We missed you in this morning's
conference call with Chef Bill. Did I write down the wrong time
or day? I am working on your order for next week's hospital
fund-raising luncheon. We need to confirm the menu and how
many people will attend. I need this information by the end of
the day tomorrow.
Please reply with the requested information or to set up another
conference call.
Thank you.
Mike
Message 4
Sender: Blake Edwards
To: You
Subject: Summer Job Opportunity
5. Message:
I'm interested in a summer job opportunity with Blue Bay
Resorts. Your HR department said you are in charge of the
hiring for the events at the conference center.
I am a high school senior and will be going to college next year.
I am looking to expand my knowledge of the hospitality
industry, and Blue Bay seems like the perfect place for me.
For the past two summers, I worked as a host for an upscale
restaurant where I learned the importance of customer service in
a fast-paced environment. I'm currently working at the Hyatt
Regency as a bellman, serving as valet and helping people with
their luggage.
To build on my experience, I am open to a variety of jobs at
Blue Bay. I would like to speak with you further about future
opportunities and how I might contribute to your resort and
conference center during this coming summer. I am available to
work between May 15 and August 15.
My resume is enclosed for more information about me. You can
reach me by email or at 917-555-6169. I look forward to hearing
from you to arrange a time to meet.
Thank you.
Blake Edwards
Message 5
Sender: Angel Murphy, Kitchen Manager
To: You
Subject: Confidential
6. Message:
We need to talk. One of the servers we used for the banquet last
week came to me today. She wants to file a sexual harassment
complaint against one of the bellmen. How do you want to
handle this? Should we discuss this with her first or set up an
appointment for all of us with HR?
I'll fix you lunch if you have time to discuss it today.
Thank you.
Angel
10/27/14, 12:26 AMRubric
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bric…ispatch=view&context=course&rubricId=_7672_1&course
_id=_754598_1
Writing Assignment Rubric
Levels of Achievement
Criteria Excellent Good Adequate Poor Not Completed
Characterization
of market
100 %
The student
7. clearly and
accurately
characterizes
the market(s)
described in
the article or
podcast.
80 % 60 % 40
%
0 %
The student
completely
mischaracterizes
the market
described in the
podcast or
article or does
not discuss the
market at all.
Use and
explanation of
figures
100 %
The student
has included
all relevant
figures, they
correctly
represent the
market
8. described in
the podcast
or article,
and they are
fully
explained in
the text.
80 % 60 % 40
%
0 %
The student has
not included any
figures.
Makes and
defends an
assertion
100 %
The student
makes a
clear
assertion
and
arguments
thoroughly
supported by
details,
80 % 60 % 40
%
9. 0 %
The student fails
to make any
assertions.
RubricRubric
Name
Description
Rubric Detail
Weight
20.00%
Weight
20.00%
Weight
20.00%
10/27/14, 12:26 AMRubric
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bric…ispatch=view&context=course&rubricId=_7672_1&course
_id=_754598_1
examples,
and analysis
Use of Course
10. Vocabulary
100 %
The student
comfortably
and correctly
uses all
appropriate
vocabulary
80 % 60 % 40
%
0 %
The student
does not
attempt to use
any economics
vocabulary.
Formatting 100 %
Paper uses
proper
formatting:
double-
spaced, 12
pt. font, 1”
margins, and
length is at
least 2 pages
and no more
than 3 pages
(with
11. relevant
figures
included at
the end)
80 % 60 % 40
%
0 %
Paper does not
meet any of the
formatting
requirements.
Organization
and Structure
100 %
The
structure is
clear, logical,
and easy to
follow with a
clear
introduction
of the
concepts and
conclusion.
80 % 60 % 40
%
0 %
12. The paper lacks
any sense of
organization or
structure.
Grammar,
Spelling, and
Punctuation
100 %
Paper has
clearly been
proofread
and is
almost
completely
free of
errors.
80 % 60 % 40
%
0 %
Paper is rife with
errors and
almost
impossible to
read
Weight
10.00%
Weight
10.00%
